Yes, all Thumbtack pros are verified, background-checked, and insured. To become a pro on Thumbtack, all pros must provide a valid license or permit with their name, business name, and expiration date (if applicable).
They must also undergo a background check—including a criminal record check—to verify their identity and professional qualifications. Plus, Thumbtack pros must carry general liability insurance with a minimum of $1 million in coverage.
All of this helps to ensure professional standards and safeguard customer trust.
Can I trust people on Thumbtack?
Yes, you can trust people on Thumbtack. Thumbtack is a platform designed to connect customers with qualified professionals. It features a thorough vetting process in order to verify the credentials of all professionals listed on the site.
All professionals must provide a valid ID, references, a business license and insurance, as well as complete an online background check. Additionally, reviews and ratings are available for each pro to ensure that customers can make an informed decision.
Additionally, Thumbtack has a money-back guarantee, so in the unlikely event that you are unsatisfied with the service, you can request a refund.
Do you need SSN for Thumbtack?
No, you do not need to provide a Social Security Number (SSN) in order to use Thumbtack. As long as you have a valid email address and create a secure password, you can create an account on Thumbtack.
However, if you do choose to provide your SSN, it will be encrypted and securely stored by Thumbtack and used to supplement your account with additional information and services. This information is used to ensure the accuracy of your account and comply with applicable laws, such as tax and identity verification law.
What percentage does Thumbtack take?
Thumbtack, a local services marketplace, takes a percentage of every successful transaction on its platform. The exact percentage varies depending on the type of professional and services they offer, with Thumbtack typically collecting a 20% success fee.
The success fee can range from 10% to 30%, though rates are usually closer to 20%.
In addition to the success fee, customers may choose to add a tip to their payment to their professional, which Thumbtack will collect to pass onto the professional. Tip amounts are selected by the customer during the checkout phase and are the customer’s responsibility, not Thumbtack’s.
Thumbtack also charges professional a fee for each lead they receive from the platform. For some professional categories, the fees are a flat rate that customers pay for each new customer inquiry and for others, the cost is based on the customer’s location and the scope of their project.
The cost of Thumbtack’s services vary from one job to the next, but it’s important to note that the success fees tend to be relatively low compared to other online marketplaces. This allows professionals to save money on marketing and customer acquisition costs and gives consumers access to reliable service providers through an easy-to-use platform.
Does it cost money to use Thumbtack?
Yes, it does cost money to use Thumbtack. Thumbtack offers two types of services: Pro and Instant Match. The Pro service is a subscription-based program that allows professionals to directly connect with customers who are looking for services in their area.
It requires a monthly payment which varies depending on the number and type of services offered. The Instant Match service allows customers to request quotes from professionals and receive an instant quote.
Although there is no cost to request a quote, if a customer connects with a professional, there is an associated fee. The fee structure is determined by the services requested and the professionals’ jurisdiction.
Does Thumbtack make money?
Yes, Thumbtack does make money. Thumbtack’s business model is based on charging fees for customer requests and for customer leads. When a customer requests a pro on their platform, Thumbtack charges the customer a small fee to access those pros.
Pro leads come from customers who prefer to search through Thumbtack specifically, and they get charged a fee for accessing those leads. Thumbtack also makes money from add-ons such as its Premium and Professional badges, which provide more visibility for higher-level customers at a fee.
Thumbtack also makes money from brand partnerships and advertising. Most recently, Thumbtack has been experimenting with a subscription model, which could provide an additional revenue stream in the near future.
How does Thumbtack work for vendors?
Thumbtack is an online service that connects customers with local service professionals, such as plumbers, electricians, and more. For vendors, Thumbtack is a great way to land new clients and grow their business.
When customers post a project on Thumbtack, vendors can review the project description and apply for the job. Vendors can easily create their profile and input their relevant skills, services, and availability to get matched with jobs that are a good fit for them.
Once customers select vendors for a job, vendors can use the private messaging system on the site to communicate and make sure the job details are agreed upon. Vendors can easily manage their job applications, accepted projects, and conversations with customers all in one place.
The Thumbtack app also allows users to quickly contact vendors any time, from any location. Customers can rate vendors after they complete a job and leave reviews. Vendors can use these reviews to build their credibility on Thumbtack and attract new customers.
Overall, Thumbtack is an excellent platform for vendors looking to grow their business. It allows vendors to be in control of their availability, communication with customers, and job selection, while providing them with the opportunity to access a larger client base.
With Thumbtack, vendors are sure to land jobs and build their own individual success.
Is Thumbtack free for contractors?
No, Thumbtack is not free for contractors. It is a paid service. When signing up for Thumbtack, contractors agree to a service fee for each customer lead that Thumbtack connects them to. The amount of the service fee can vary from category to category, but typically includes a 22% fee of each job the contractor is hired to do.
Additionally, contractors are required to pay a minimum of $1 – $10 per lead depending on their trade and the service they provide. This fee may also increase depending on the value of the job. As an added bonus, when contractors pay for any of the premium services, Thumbtack will provide additional support and tools to help them win more jobs.
What is the difference between Thumbtack and TaskRabbit?
Thumbtack and TaskRabbit are both task-related services. Thumbtack helps people find professionals in their local area while TaskRabbit allows people to find and hire others to do tasks they don’t want to do.
The primary difference between Thumbtack and TaskRabbit is the tasks they offer. Thumbtack offers services such as home improvement tasks, events services, lessons and classes, and more, while TaskRabbit specializes in errands and odd jobs, such as grocery shopping, cleaning, furniture assembly, and moving assistance.
In addition to the difference in tasks, the two services also differ in the payment methods and fees associated with them. Thumbtack charges a fee to the professional for their services, while TaskRabbit requires both the client and the tasker to pay a fee.
TaskRabbit also offers both payment methods, in-app and payment upon completion of a task.
Thumbtack and TaskRabbit also vary in how they communicate. Thumbtack requires contact details to be provided in order for a tasker to send a quote and then communicate with the customer. TaskRabbit, on the other hand, uses its own messaging system so it is easier to communicate with those you hire.
Ultimately, the decision between Thumbtack and TaskRabbit will depend on the type of task you are looking to get done and the payment method you are most comfortable with.
