Yes, you can cancel a Zipcar reservation. Each Zipcar is different and may have different cancellation policies and fees. However, you can view the details of your reservation at any time before cancelling.
To cancel your reservation, you’ll need to log in to your account on the Zipcar app or website. From there, you can access your account and view your active reservations. Select the trip you’d like to cancel, and follow the instructions on the screen to cancel your booking.
Depending on the length of your reservation, there may be reservations fees for cancelling. That being said, you may also be able to avoid paying a fee if you cancel your reservation early enough. To learn more about cancellation fees, please refer to the Zipcar website.
Does Zipcar have a cancellation fee?
Yes, Zipcar does have a cancellation fee. This fee is assessed when a driver cancels their reservation within an hour of their scheduled reservation time. The amount of the fee is determined by the type of vehicle that was reserved and is not refundable.
Zipcar also requires that members cancel their reservation at least two hours prior to the start of their reservation in order to avoid being charged the cancellation fee. If members fail to do so, they will be charged the full amount of their reservation.
Additionally, if a driver does not go forward with their reservation within fifteen minutes of the start time, their reservation will be automatically canceled and the driver will be charged with the cancellation fee.
Can you cancel Zipcar at any time?
Yes, you can cancel your Zipcar membership at any time. You can cancel your membership online on the Zipcar website or by sending an email to Zipcar customer service. Be sure to carefully follow the instructions provided at the time of cancellation so that your membership is officially terminated.
Once you have completed the cancellation process, you will no longer be able to access any Zipcar services and you will be refunded for any unused services or unused days of the current period. Before canceling, be aware that you will lose access to all of the benefits of the Zipcar membership program, such as discounts on car rentals, gas, and insurance, as well as the option to reserve cars in advance and have access to an extensive fleet of vehicles.
Can I get a refund on Zipcar?
Yes, you may be able to get a refund on a Zipcar rental. The exact details of what Zipcar may be able to provide in terms of a refund will depend on the specific circumstances. Generally, if you cancel your reservation at least five hours before the reserved pickup time, your full reservation cost, minus a cancellation fee, will be refunded to your original payment method.
If you cancel less than five hours before the reserved pickup time, you’ll be charged for the total reservation amount and no refund will be provided. Additionally, you can fill out Zipcar’s Cancellation Refund Request form detailing the reason for the cancellation and Zipcar may consider refunding the reservation fee.
For more information, you can contact Zipcar’s customer service team.
How do I cancel my Zipcar trip?
To cancel your Zipcar trip, you will need to log in to your account on the Zipcar website or app. Once logged in, locate and select your trip that you would like to cancel, and click “Cancel Trip. ” You will be asked to confirm the cancellation and you can give an optional reason for why you are canceling.
Depending on when the cancellation is made, your topping fee may be waived or credited. You will receive an email once the cancellation is processed.
What happens if you are late with Zipcar?
If you are late with Zipcar, you may be charged with a late fee if you return the car more than 15 minutes after your original return time. It is important to note that the late fee does not apply to reservations of 24 hours or more, or to reservations that are extended in the Zipcar app.
The amount of the late fee will depend on the city and membership type. For most trips, the late fee is $50 plus applicable taxes. If you are late for a trip that is 8 hours or more in length, you may be charged an additional $50/hour plus applicable taxes.
Furthermore, Zipcar reserves the right to suspend or terminate your account if you are late for a reservation more than two times in a rolling 12-month period. If your trip is already late, you will be provided with an emergency contact number when you call the Zipcar customer service hotline.
Do you get refunded if you return Zipcar early?
Yes, you may get refunded if you return Zipcar early. However, it depends on the calculation of your reservation. Zipcar typically prorates refund amounts, meaning your refund amount will be based on your actual usage time rather than the time you originally reserved it for.
For example, if you reserve a Zipcar for 8 hours and only use it for 4 hours, you may be eligible for a prorated refund. If you return a Zipcar earlier than the reservation time, you may still be charged for the remaining time that you booked, but at a discounted rate.
Additionally, if you cancel your reservation more than 24 hours before the start time, you may not be charged a cancellation fee.
How long is Zipcar reimbursement?
Zipcar reimbursement for vehicle damage or loss of personal property follows a predetermined fee policy and is directly related to the incident. The standard reimbursement for minor damage to the interior of the car is $50, and for exterior damages it is $100.
If the damages exceed this amount, Zipcar requires that customers submit an itemized list of all repair costs along with an invoice from a qualified body shop. In extreme cases, Zipcar has the option to invoice the customer for the full cost of the incident if it exceeds the standard fee policy.
If a customer’s personal belongings are missing from the vehicle, Zipcar will cover losses or damages up to a maximum of $250. To receive these funds, customers are required to submit a police report along with a report detailing the items lost and their value.
Zipcar also requires that receipts, pictures and any other documentation be provided as a part of the claim condition.
If a customer’s vehicle is stolen, Zipcar will provide reimbursement for the full value of the vehicle up to $15,000 depending on the make, model and year of the car, as long as the customer has provided proof of ownership.
Zipcar may ask customers to submit a police report, as well as a copy of their vehicle registration and an itemized list of damages.
Lastly, Zipcar offers reimbursement for towing expenses incurred as a result of an incident with the vehicle up to a maximum of $100. Customers may be required to submit a receipt for the towing service to receive reimbursement.
In general, Zipcar works with customers on a case by case basis when it comes to reimbursement for damages, missing items and towing expenses. As long as customers are able to provide evidence of the incident, Zipcar will typically strive to offer a reasonable reimbursement for costs incurred.
Can you return Zipcar to different location?
Yes, you can return Zipcar to a different location than the one you picked it up from. Zipcar’s one-way options allow you to pick up the car at one location and drop it off at a different location. This is a great option for those who need to make one-way trips, or for trips where you don’t know where the destination will be.
However, it is worth noting that one-way trips can come with a one-way fee that varies depending on the distance. Additionally, if you choose to use the one-way option, you will be subject to Zipcar’s vehicle availability, which you can view online before you book the car.
If you prefer planned in-and-out trips and want to avoid any fees, you can always stick to round-trip reservations.
Is it free to cancel Zipcar?
Canceling your Zipcar membership is free of cost. However, as a member, you’ll still be responsible for any usage charges incurred prior to canceling your membership. In order to cancel your membership, you’ll need to submit a request to Zipcar and provide them with your current contact information, including a valid email address.
Once your request is successfully processed, your membership will be cancelled and you will no longer be responsible for any Zipcar related charges. Additionally, any subscription fees charged prior to your cancellation will not be refunded.
What happens if I end my Zipcar early?
If you end your Zipcar early, you will be able to drive the car for the amount you originally reserved it for when you first booked it. If you return the vehicle earlier than your reservation, you will receive a partial refund for the unused portion of your reservation.
It is essential to know that you must return the Zipcar to the same location you picked it up from within the specified time frame. If you do not, the additional time rate will be applied to your reservation.
Additionally, any late return fees may apply if you are late in returning the Zipcar to its original location. Make sure to check the rates charged for Zipcar rental as these may vary depending on duration, time of day and place of return.
Are zipcars tracked?
Yes, Zipcars are tracked. Zipcar’s GPS technology allows them to locate their vehicles at any given time. This feature helps keep the cars secure and makes sure they are always available. The company also uses sophisticated technology to track car usage and store driver data.
This allows them to better manage their inventory and improve customer service. Additionally, Zipcar has an built-in anti-theft system which is triggered when the car is taken without authorization. This helps to protect the car from theft and ensures that only authorized users can access it.
Can I unlock my Zipcar early?
Yes, you can unlock your Zipcar early. To do so, sign in to your Zipcar account online and click the ‘Unlock’ button next to the Zipcar you’d like to unlock. Our mobile app can also be used to unlock your Zipcar.
Once you reach the Zipcar, hold your Zipcard up to the reader, wait for the beep, and the doors will unlock. Please remember that you are still charged for the amount of time that you have reserved the car, even if you unlock it early.
Is Zipcar easy to cancel?
Yes, it is very easy to cancel Zipcar. You can cancel online in less than 60 seconds or contact their Member Services team to speak to them directly and have them cancel your account for you. You can also put your account on hold for up to 3 months for free, which allows you to keep your account active and keeps your credit card on file.
To cancel online, you log into your Zipcar account and select the profile tab. From there, you can select the ‘Cancel plan’ button to end your membership. The website provides a brief confirmation window to make sure you want to cancel; if you do, hit the ‘Cancel’ button to end your membership and be done.
If you’d prefer to speak with Zipcar directly, you can call the Member Services team at 800.464.3537. They will help you cancel your membership easily and quickly.
Zipcar makes it easy to cancel in whichever way you prefer.
Is Zipcar cheaper than Uber?
The answer to this question depends on several factors such as the length of the journey, the type of car you are wanting to hire, and the discounts available to you from either company. Generally speaking, Zipcar is a car-sharing service that is more cost-effective when renting a car in the shorter term, whereas Uber tends to cost less for longer journeys.
Zipcar offers memberships which vary in cost, but typically include a monthly or annual fee, and include discounted rates on some of the vehicles. Uber, on the other hand, only charges you for the amount of time you are using the car, and may offer discounts when booking in advance.
Ultimately, both Zipcar and Uber can provide an affordable way to get around, but the one that is cheaper for you will depend on the specifics of your journey.
Is Zipcar good for long trips?
Yes, Zipcar can be a great option for long trips. Not only will you be able to book a car with lower fees than traditional rental car companies, but there is also the convenience of being able to pick up the vehicle near your location and return it to the same place.
Additionally, Zipcar vehicles include insurance and fuel costs, so you won’t have to worry about added expenses. Furthermore, you can book a Zipcar for an hourly or daily rate, so it can be a cost-effective alternative for a longer journey.
Finally, many Zipcar vehicles feature additional amenities such as built-in navigation systems or, in some cases, access to exclusive discounts. Therefore, Zipcar is a great option for long trips.
