Yes, you can exchange your broken CRAFTSMAN tools at Lowes. CRAFTSMAN has partnered with Lowes to offer an exchange service for their tools. To exchange your CRAFTSMAN tools, simply present your broken tool to a Lowe’s employee.
The employee will check the tool to ensure it is a CRAFTSMAN tool, and then contact the CRAFTSMAN service department. CRAFTSMAN will then provide a replacement tool (in some cases a brand new tool) to the customer at no cost.
You will be responsible for returning the broken tool to CRAFTSMAN as part of the exchange agreement. Lowes will facilitate this process for you – all you need to do is notify a Lowe’s employee that you would like to exchange your CRAFTSMAN tool.
Who took over CRAFTSMAN warranty?
The CRAFTSMAN warranty was taken over by Lowe’s in 2018, when Lowe’s acquired the CRAFTSMAN brand from Stanley Black & Decker. Lowe’s has since made the popular CRAFTSMAN warranty available to its customers, offering them protection from defects and workmanship, as well as replacements or repairs for up to two years from the date of purchase.
This warranty is available for all CRAFTSMAN power tools and outdoor power equipment, and Lowe’s offers additional protection for lawn mowers, lawn and garden equipment, and select storage solutions that can extend coverage up to 4-years.
Lowe’s has also partnered up with ShopYourWay to offer an extended warranty program, which provides an additional two years of coverage, and worth up to $350 in repair costs.
Does anybody warranty CRAFTSMAN tools?
Yes, Craftsman offers a warranty for many of their tools. The warranty is typically for a period of 90 days from the date of purchase and is good for any factory defects. In some cases, the warranty may be extended, depending on the product.
To make sure your Craftsman product is covered by a warranty, check the owner’s manual for details about the warranty length and exclusions. If you cannot find the information in the manual, you can call Craftsman customer service at 1-800-689-9928 to obtain more information.
Generally, the warranty will cover any parts and labor and Craftsman will repair or replace any parts that are found to be defective. Additionally, Craftsman guarantees its tools against breakage due to defects in material or workmanship.
If the tool fails due to a defect, Craftsman will replace it free of charge.
Does CRAFTSMAN still honor the lifetime warranty?
Yes, CRAFTSMAN does still honor the lifetime warranty on all of its tools, lawn and garden products, and storage products. The warranty covers all defects in materials, workmanship, and ordinary wear and tear and is valid for the lifetime of the product.
If a consumer is unsatisfied with their product, they should contact a CRAFTSMAN retailer to get a replacement or repair. Some exclusions may apply, such as products that have been damaged intentionally or unintentionally.
Additionally, CRAFTSMAN will also repair and replace parts that are included in the product, but are not the original manufacturer-supplied parts.
Is Craftsman Lowes or Home Depot?
Craftsman is a brand of tools, lawn and garden equipment, and work wear originally owned by Sears, Roebuck and Co. In 2017, Sears sold the brand to Stanley Black & Decker, who then in March of 2019 sold the rights to the Craftsman brand at Lowe’s.
Lowe’s now sells Craftsman hand and power tools — from sockets and ratchets to lawn mowers and snowblowers — as well as blades, bits, and many accessories. Lowe’s also carries Craftsman tool storage around the country.
Home Depot currently does not carry Craftsman tools, although it may in the future.
Are Craftsman garage door openers guaranteed for life?
No, Craftsman does not guarantee their garage door openers for life. All Craftsman garage door openers include a one-year warranty that covers mechanical and electrical defects. To extend this warranty, you can purchase an extra 2 or 3 years of coverage from your local Sears store.
The cost of this coverage is determined by the cost of the garage door opener. If you experience any problems with your Craftsman garage door opener within the warranty period, you can contact Sears for a replacement or repair.
Additionally, Craftsman offers installation services for an additional cost, which can help ensure that your garage door opener is installed correctly and works properly.
What is Craftsman return policy?
Craftsman has a generous return policy. Customers can return any item purchased online or by phone within 30 days of purchase as long as the item is returned in its original condition, with all original parts and packaging, instructions, and other literature.
If the product was purchased from a retail store, customers must return it to the store for a full refund or exchange.
Craftsman also offers a limited satisfaction guarantee on selected products and services. Customers can contact a customer service representative to inquire whether the product or service is eligible for the satisfaction guarantee, which provides full payment back or replacement within a stated period of time.
Finally, Craftsman also offers a free repair or replacement warranty for select products. This warranty guarantees that the product is free from defects in material or workmanship for up to one year from the date of purchase.
Customers should be aware that the warranty does not cover any damage caused by normal wear and tear, improper installation or maintenance, misuses or accidents, or outside force.
How do I replace Kobalt Tools?
To replace Kobalt Tools, you will need to consider what types of tools you plan to use, your budget, and the availability of replacement spare parts.
First, decide what types of tools you need to replace. If you have basic household repair items, such as hammers and screwdrivers, you should opt for a well-known brand like Craftsman, Black & Decker, or Dewalt.
These brands have a wide selection of items to choose from and are widely available in retail stores.
If you need professional-grade tools, such as drills, saws, or jackhammers, you may want to research higher-quality brands such as Milwaukee, Makita, or Bosch. These are more expensive, but offer superior performance and longevity in comparison.
It’s important to shop around and compare reviews to find the best match for your needs.
Be sure to also consider the availability of replacement spare parts. You may want to check if the brand you’ve chosen supplies parts or tools that can be sent directly to your home. You can also shop online or visit a retailer to find the items you need.
Finally, factor in your budget when selecting new tools. Consider how often you will use the tools and any special features that could be important for your projects. While the more expensive items may have better quality, you should consider a more affordable price range if you don’t need top of the line features.
Do you need a receipt to return Kobalt Tools?
Yes, you need a receipt to return Kobalt Tools. As per their return policies, you need to have a receipt or valid proof of purchase to return Kobalt Tools for a refund or exchange. You can provide a digital or printed copy of your purchase receipt that should include your name and the purchase details.
If you made your purchase from a store, you also need to provide the store information and the purchase date. Furthermore, all returns must be in their original packaging and within 30 days of purchase.
In addition, you should include the return slip, original packing slip, or a letter of explanation along with the receipt. If it is an online order, you may find the return slip included in the packaging.
If it isn’t, please contact their customer service to request a return authorization.
Is Kobalt owned by Lowe’s?
No, Kobalt is not owned by Lowe’s. Kobalt Tools is a brand that is owned by the global tool conglomerate, Stanley Black & Decker. The brand is distributed exclusively by Lowe’s, but Kobalt is not a wholly owned subsidiary of the retailer.
Stanley Black & Decker has been the sole owner of the Kobalt tools brand since 2003 when it acquired them from the company, American Tool Companies. Kobalt tools are marketed as being tough and dependable, with a robust line of power tools designed specifically for DIY projects.
Lowe’s has been the exclusive distributor of Kobalt products since 2003, and the two companies have worked together to expand the brand to provide more comprehensive DIY solutions.