No, it does not cost anything to be a Hilton Honors member. Joining Hilton Honors is free and there are no annual or membership fees to worry about. Plus, Hilton Honors members get access to exclusive member-only benefits and rewards, such as earning and redeeming points for free stays, discounts on hotel room bookings, and exclusive partner offers.
When you join Hilton Honors, you get the first two status levels for free and you can even upgrade to receive more rewards and benefits. Whether you stay frequently or occasionally, if you’re looking for great rewards and savings, Hilton Honors membership is definitely worth considering.
How does the Hilton Honors program work?
Hilton Honors is an award-winning loyalty program that rewards guests for their stays at nearly 5000 properties spanning over 100 countries and territories. With Hilton Honors, members earn points for every stay and can redeem those points for free nights, travel experiences and more.
To join Hilton Honors, simply sign up for free by providing your email address. From there, you’ll start earning rewards the moment you stay with any of the Hilton family of hotels, including Hilton, Embassy Suites, DoubleTree and more.
When you stay, you’ll earn points and if you choose to join the program, you’ll be eligible to receive additional bonus points. You will also be able to take advantage of exclusive members-only deals, along with discounts, upgrades and special offers at participating properties.
You can redeem your points for a variety of rewards, including free nights at hotels, flights, car rentals, merchandise and much more. As a Hilton Honors member, you can also earn points while shopping at participating stores and websites and dining out.
The Hilton Honors program also offers members exciting ways to upgrade their stays, with exclusive discounts and amenities. Hilton Honors members can also access exclusive VIP experiences, including access to exclusive events, VIP airport amenities and special discounts.
Finally, the Hilton Honors program encourages members to travel with friends and family, offering members and their guests exclusive tips and advice on planning trips of a lifetime. With the Hilton Honors program, you can be assured you’ll have an enjoyable experience at every turn.
How much do you save with Hilton Honors?
With Hilton Honors, you can save up to 20% off your hotel stay at participating hotels and resorts worldwide. As a member, you have access to exclusive member discounts, points towards free nights, special room offers and airline miles.
With unlimited rewards and points, you can save even more with the varied loyalty program tiers and exclusive deals. Certain room types may be excluded from earning and redeeming points; please check each property’s terms and conditions before booking.
Plus, you can save even more with Hilton’s Last Minute Deals – exclusive deals for members that provide deep discounts for last minute bookings. You can also redeem your points for hotel stays, shopping experiences, gift cards, retail discounts, experiences and more.
With Hilton Honors, you can save big on your next stay.
Do Hilton Honors account expire?
Yes, Hilton Honors accounts can expire. All Hilton Honors accounts have an expiration date, which is normally 12 months after the date of the last qualifying activity, such as staying at a Hilton property or making a purchase from an affiliated program.
After that, the account is no longer active and all points accrued in the account will expire. To avoid having your account expire, you must have qualifying activity at least once a year. If you no longer wish to be a member of the program, you can also opt-out at any time.
How many Hilton points do I get per night?
The amount of Hilton points you receive per night depends on which tier of Hilton Honors membership you have. If you are a Member tier, you will receive 5 Base Points per $1 spent on your room rate. You can also earn Bonus Points, which depends on the hotel brand you’re staying with.
Silver tier members get 10 Base Points per $1 spent and can reach up to 20 Bonus Points per $1 spent if they stay at a participating The Waldorf Astoria or Conrad Hotel. Gold tier members get 20 Base Points per $1 spent and up to 80 Bonus Points per $1 spent at a participating Waldorf Astoria or Conrad Hotel.
Diamond tier members get 25 Base Points per $1 spent and can get up to 100 Bonus Points per $1 spent when staying at a participating Waldorf Astoria or Conrad Hotel. Additionally, Hilton Honors members earn 1,000 Bonus Points for their first stay and 2,000 Bonus Points for their second stay.
Do you lose Hilton points if you cancel credit card?
Yes, if you cancel your Hilton branded American Express credit card then you will lose your accumulated Hilton points. The amount of points you will lose depends on the specific credit card, so it’s best to check with American Express to find out.
However, even if you cancel your credit card, you won’t lose any points that you’ve already earned and redeemed. Points are only lost if they haven’t been redeemed. So, while you may lose any unredeemed points if you cancel your credit card, if you have already taken advantage of those points by booking a stay at a Hilton property, then your points are secure.
How do I stop Hilton points from expiring?
To prevent your Hilton points from expiring, you need to make sure that you stay active within the Hilton Honors program. Every 18 months, your points will expire if you have no qualifying activity, such as staying in a hotel or earning points with a partnered loyalty program or shopping partner.
You can avoid points expiration by staying active—book a qualifying stay or earning points through the Hilton Honors Shopping program. You can also link your Honors account with a partner loyalty program and transfer your points into that program.
Additionally, Hilton offers a Points Unlimited program that allows you to extend the expiration date of your points to 36 months with qualifying stays. By taking the time to stay active in the program, you can make sure your points stay valid and prevent them from expiring.
How do I maintain my Hilton Gold status?
Maintaining your Hilton Gold status is quite simple but does require you to stay at Hilton Hotels several times in a calendar year. As a Gold member, you must maintain a minimum of twenty (20) stays or forty (40) nights each year.
Stays do not need to be consecutive and you are allowed to include Nights & Flights package stays in your annual requirement.
The primary benefit of Gold status is points earned on your Hilton Honors account. Specifically, with Gold status, you are eligible for an 80% bonus on base points earned. To earn base points you must book through a qualifying channel such as their website or mobile app, or through a corporate travel partner.
Once you have earned base points with a qualifying booking, the 80% bonus is added to your account.
In addition, you can enjoy exclusive benefits such as: an automatic room upgrade when available, access to the Hilton Honors lounges, complimentary breakfast, late check-out when available, and Priority Late Check-Out.
You can maintain your Gold status as long as you meet the minimum requirements every year. It will be valid for one year from your most recent stay that earned the status. For example, if your last stay was in November 2019, your Gold status will be valid until November 2020.
Can you add a person to your Hilton Honors account?
Yes, you can add a person to your Hilton Honors account. All you need to do is sign in to your account, click on the “My Account” tab, select “My Profile,” and then add a new member by entering the name, date of birth, address, and other information.
You can also connect your account to a friend or family member to ensure both accounts receive points for their stays. Additionally, you can use the “Refer a Friend” feature to invite other people to join your loyalty program.
If they join and complete a stay, you may receive a bonus.
Can two people combine Hilton Honors points?
Yes, two people can combine Hilton Honors Points. This is a great way to maximize the rewards of joining the Hilton Honors loyalty program. When two people combine their Points, they can enjoy the benefits of faster points earning and redemption and access to exclusive rewards.
To combine Points, both members must provide their full names, Hilton Honors account numbers, and addresses and request to join each other’s loyalty accounts. Once approved, you can combine up to 500,000 Points every calendar year from one account to another.
Additionally, members can join a household account that allows up to 10 people to pool Points for even greater benefit. This makes it easier for families and friends to come together and share their points to enjoy a great rewards experience.
How do I add a family member to my Hilton Honors?
Adding a family member to your Hilton Honors account is an easy process. First, you will need to log into your account and select “My Profile” from the main menu. From there, you will need to select “Family & Friends.
” You will then be asked to enter the first and last name of the family member you would like to add along with their email address. Once you have completed this step, you will need to select “Add Family Member” to complete the process.
Once this is done, the family member you have added will receive an email from Hilton Honors with a link to create their own account with you as the sponsoring member. Once they have completed the process, both you and your family member will be able to book and manage extra reservations, and any stays will count towards your loyalty nights.
Can someone else use my Hilton Honors number?
No, someone else cannot use your Hilton Honors number. Your Hilton Honors number is unique to your membership account and cannot be used by anyone else. Your number is used to receive exclusive benefits and recognition, including, points and rewards, access to member-only offers, discounts, and access to Hilton Honors amenities and services.
Additionally, using someone else’s Hilton Honors number may result in the termination of your membership. Furthermore, you need your Hilton Honors number to access your online account, book reservations and more.
For these reasons, it is important to keep your Hilton Honors number secure at all times.
Can I use my husband’s Hilton points?
Yes, you can use your husband’s Hilton points. Hilton offers a program called Hilton Honors, which allows members to share their points with other members, regardless of whether they are part of the same household or not.
All you need to do is to add your husband as an authorized user on your account, and you can begin to use his points for stays at participating hotels and resorts. Additionally, you can transfer his points to your account, and he can transfer his points back to his own account, whenever you both would like.
How do I book a hotel for someone else Hilton?
Booking a hotel for someone else at Hilton is easy. The first step is to go to the Hilton website, selecting the destination and dates that you would like to book. You will then be taken to a list of available hotels and rooms that meet your criteria.
Once you have selected the hotel, proceed to the checkout page. On this page, you will need to fill out the information for the person you are booking for. This includes the name, phone number, and address.
Once all the information is entered, review it and then proceed to enter payment information. A confirmation email will then be sent to the person you are booking for. If any changes or cancellations are necessary, you can do so following the instructions in the confirmation email.
Can I use my hotel points for someone else?
Yes, you can use your hotel points for someone else. Depending on the rules of the loyalty program, you may be able to transfer or share your points or even put them in a family account. Some programs will even allow you to donate your points to a charity of your choice.
Make sure you read the terms and conditions of your specific program to understand what options are available.
How do I change my name on my Hilton account?
It is possible to update your name on your Hilton account. Depending on your country of origin, you may need to provide additional documentation for the legal name change or update. To change your name on a Hilton account, try the following steps:
1. Log in to your Hilton account and go to the ‘My Profile’ section.
2. Click the ‘Edit Profile’ option and select the ‘Name’ page.
3. Enter your new name into the boxes provided, then click the ‘Save’ button to save the changes.
4. If you live in the United States, you’ll need to send the Hilton support team a copy of the legal documentation for the name change (driver’s license, marriage/divorce certificate). Please email the documentation to HiltonSupport@hilton. com.
5. Once they receive this documentation, the team will update your account with the new name.
If you have any further questions about updating your name on your Hilton account, please contact the Hilton support team directly for assistance.
Does Hilton have an email address?
Yes, Hilton does have an email address. The contact email address is hilton@hilton. com. Hilton also offers a Call Center helpline to assist with any additional inquiries, available 24 hours a day, seven days a week.
The Call Center number is 1-800-445-8667 in the U. S. and Canada, and +1-800-HILTONS in other countries (dialed from the U. S. ). Additionally, customers may find contact information for specific hotels under the “Contact” tab on the hotel page of Hilton’s website.
Where do I send a complaint to Hilton?
If you have experienced an issue during your stay with Hilton, you can contact their customer service team by emailing guestassistance@hilton. com, calling 1-800-445-8667, or fill out their online contact form at https://www. hilton.
com/en/help/contact-us/.
Hilton encourages you to provide your arrival and departure dates, hotel name, room number and a contact phone number when contacting them. You also might be asked to provide further details about your stay as part of their investigation.
The customer service team is available 24/7 to answer any questions or service requests you might have. You can also consult their frequently asked questions for further details about their policies and services.
Hilton takes all customer complaints and feedback seriously. Their Customer Service organization will review and respond to your inquiry. They provide timely and helpful solutions to ensure that your experience with them is as pleasant as possible.
What is Hilton customer service?
Hilton customer service is a team of experienced professionals dedicated to providing outstanding service to clients and customers of the Hilton Hotel and Resorts Group. Whether it’s over the phone, in-person at the front desk, or through the digital channels, the team at Hilton provides a tailored experience to all its customers.
Along with providing general support, Hilton customer service is also devoted to improving customer travel satisfaction and promoting the Hilton brand. This means that customer service representatives take the time to understand each individual customer’s experience and provide personalized service, attention, and assistance.
The representatives are both knowledgeable and helpful, and they strive to resolve any questions or issues quickly and efficiently. Additionally, the Hilton customer service team is also committed to providing a consistent and quality customer experience across all its channels.
