Skip to Content

How do I cancel my Instacart subscription and get a refund?

If you would like to cancel your Instacart subscription and get a refund, the best way to do so is by contacting Instacart directly. The first step is to log into your Instacart account and select “Freeze or Cancel Subscription” from your account settings.

You can then select “Cancel Subscription” and you will be guided through a series of prompts to complete the cancellation process. Once the cancellation is complete, you can contact Instacart’s Customer Happiness Team via phone, email, or live chat and they will be able to process a refund.

When requesting a refund, have your order information available and be sure to specify the reason why you are cancelling your subscription. This will help expedite the process and give you the best chance at receiving a full refund.

Can you get a refund on Instacart?

Yes, you can get a refund on Instacart. Instacart offers order cancellations and refunds depending on the situation. If an order has not yet been fulfilled, you can cancel the order and Instacart will process an immediate refund.

However, if the order has already been fulfilled, you may still be eligible for a refund depending on the circumstances. Instacart may take a few days to process a refund request, and if a refund is approved, your refund will be credited to your original payment method.

Additionally, Instacart may provide store credit instead of a refund for certain orders.

Do Instacart shoppers get a free membership?

No, Instacart shoppers do not get a free membership. Instacart shoppers are typically independent contractors who are paid for their services, and a membership to the Instacart service is not included.

However, Instacart shoppers do have access to certain benefits, such as discounts on in-app purchases, special bonus opportunities, and access to exclusive deals and rewards programs. Instacart also offers “Instacart Express”, which is a paid membership with additional perks including free delivery on orders over $35, exclusive discounts, and more.

In addition, Instacart shoppers may get discounts at participating retailers when they sign up for the Instacart Shopper Pro program. Instacart shoppers can also take advantage of the Instacart referral program, whereby referring friends to become a customer of the service earns them discounts or cash rewards.

Why is Instacart charging me a subscription?

Instacart is charging a subscription fee in order to provide customers with access to exclusive discounts, priority access, and special offers. Subscribing provides customers with access to personalized recommendations and early-access to certain offers.

Customers also receive special discounts from major retailers and exclusive promotional codes. The subscription also provides customers with unlimited free delivery on orders over $35 and access to Instacart Plus, exclusive savings offered through various partners and exclusive discounts on alcohol delivery.

Additionally, subscribers have access to exclusive corporate discounts, and have access to Instacart shoppers which may result in even faster and free delivery on orders. By signing up for the subscription, customers can save on the grocery and household goods they rely on every month.

Can two people share an Instacart shopper account?

Yes, two people can share an Instacart shopper account. This can be useful for couples who shop together, roommates who need to buy groceries for their households, or friends who shop for each other.

To set up a shared Instacart shopper account, both people need to log into the same account. They can then select the same default payment method for their shared shopper account and add each other’s payment information.

With a shared account, each person can also have their own personal settings like delivery address, payment method preferences, and delivery time slots. Additionally, both people can access their order history, track the progress of current orders, edit an order in progress, and rate the order and delivery.

How can I get free Instacart membership?

Unfortunately, there is no way to get a free Instacart membership at this time. However, there are several ways to save money when using Instacart. You can take advantage of their promotions, discounts, and coupon codes to help offset the cost.

Additionally, if you refer a friend, you can get $10 off of your next order. You can also purchase an Instacart Express membership for $99 per year or for $9.99 per month. With an Instacart Express membership, you get unlimited free delivery on orders of $35 or more and other added benefits, such as priority order status during busy times and exclusive discounts.

Does Instacart give bonuses?

Yes, Instacart does give bonuses. This can depend on the individual’s location and the type of bonus offered. In general, Instacart shoppers qualify for a Shopper Referral Bonus where you can get up to $1,000 when you refer friends and family to shop with Instacart.

Instacart also offers special bonuses like Beat the Rush and Peak-Time Pay which pays an extra $15 or more if you check-out orders during certain times. Some areas may also have bonus events like bonus days for bonus pay on delivery orders or double bonus days for bonus pay on shopper and delivery orders.

Additionally, Instacart may offer bonus challenges from time to time. All bonus opportunities and rules are communicated to shoppers through the Instacart Shopper app.

How do I stop Instacart charging my card?

Stopping Instacart from charging your card can be a simple process depending on the payment method used.

If you’re using a credit or debit card, you can log into your Instacart account to delete or update the payment information. Once the card on file has been updated or removed, Instacart will no longer be able to charge your card.

If you’re using PayPal, the process is slightly different. You will need to log into your PayPal account and remove Instacart as an authorized payment source. Once this is done, Instacart will no longer be able to charge your PayPal account.

It’s also important to note that if you’re an Instacart Express member, you need to cancel your membership to prevent any future charges. If you don’t cancel your membership, Instacart may continue to charge your card for monthly Express membership fees.

By following these simple steps, you can easily stop Instacart from charging your card or PayPal account.

Does Instacart renew automatically?

No, Instacart does not renew automatically. When you first sign up for Instacart, you select the type of Instacart membership you are signing up for. If you select the monthly membership, your membership will expire after the end of the month and will not renew automatically.

To renew your Instacart membership after the current membership period expires, you will need to complete the membership purchase process again.

How do I close my Instacart account?

If you’d like to close your Instacart account, you can do so by following these steps:

1. Log into your Instacart account using your email and password.

2. Once logged in, click “Account Settings”.

3. Under “Account Settings,” click “Subscriptions.”

4. Click “Cancel Subscription” and follow the prompts to confirm your selection. If you’re an Express Member, you’ll be asked to cancel your membership before your account is fully closed.

5. After you’ve completed the cancellation, your account will be marked as closed and you’ll be logged out of the app. Your order history will still be accessible through Instacart.

While it is possible to re-activate your account in the future, please note that any member benefits, discounts, and past orders will be lost. If you have any remaining credits or rewards associated with your account, please use them before conducting any additional steps to close your account.

Why is Costco Instacart so expensive?

Costco Instacart is an online grocery delivery service, which means customers can purchase items without having to leave the comfort of their home. The convenience of such a service comes with an added cost.

Costco Instacart works with each store to get the best possible pricing for its customers, yet it adds a service fee, delivery fee, and/or a pickup fee depending on how the customer chooses to receive their order.

Also, Instacart typically adds a markup to items they sell – sometimes as much 10%, and they also charge a minimum order fee of $35. All of these fees add up and are reflected in the total cost of a Costco Instacart order.

In addition, the prices of items throughout the store can be more expensive than in-store prices.

Does Costco membership make Instacart cheaper?

No, a Costco membership does not necessarily make Instacart cheaper. Instacart does offer lower prices for items purchased through their website and mobile app, but these prices are generally in line with those offered in the store and may not be lower than those offered with a Costco membership.

The main benefit of shopping with Instacart is the convenience, as customers can shop from the comfort of their own home and have their groceries delivered in a matter of hours. Additionally, Instacart also often offers exclusive deals and discounts for goods purchased through the platform, as well as rewards programs like Instacart Express, which may provide further savings.