If you sign up for a Surfshark subscription, you’re eligible for a 30-day money-back guarantee. If you are unsatisfied with the service within 30 days of purchasing, you can cancel your subscription and request a refund.
To cancel your Surfshark subscription within 30 days, please follow these steps:
1. Access the ‘My Account’ section in the Surfshark user panel.
2.Choose the ‘Cancel Subscription’ option.
3. Fill out the necessary information required, including the reason for canceling.
4. Submit the request by clicking the ‘Send’ button.
Once your request is received and confirmed by the Surfshark team, your subscription will be canceled and a refund issued. The refund process may take up to several business days, depending on the payment method used.
If you have any difficulties canceling your Surfshark subscription within 30 days, please contact the Surfshark support team to help you out. They are available 24/7 and you can reach them via online chat or email.
Is Surfshark a contract?
No, Surfshark is not a contract. Rather, Surfshark is a secure and privacy-focused VPN service. It is a paid subscription-based service that offers features such as AES-256 encryption, no-log policy, and double VPN, among other features.
To use these features, all one needs to do is sign up and create an account. Surfshark also offers apps for a wide range of devices and operating systems, allowing users to protect multiple devices in one subscription.
All Surfshark plans also include unlimited bandwidth and unlimited simultaneous device connections. You can cancel the subscription anytime without any obligations or contracts.
Can you cancel Surfshark free trial?
Yes, you can cancel Surfshark’s free trial at any time. If you decide to cancel during the free trial period, no charge will appear on your card and your subscription will be terminated immediately. It’s quick and easy to cancel online through your Surfshark account or you can contact their customer support team who are available 24/7.
To cancel your subscription online, log into your account on their website and navigate to the ‘Settings’ page. At the bottom of the page, click on the ‘Cancel subscription’ button. Your subscription will be immediately terminated and you will be returned to the ‘Overview’ page.
If you need additional assistance or would prefer to speak directly with a customer support representative, you can also contact Surfshark’s customer support team by phone, email, or live chat. They are available 24/7 and would be happy to help you with any inquiries or questions you may have.
How do I cancel my auto renewal on Surfshark?
To cancel your auto-renewal on Surfshark, please follow the steps below:
1) Log into your Surfshark account using your username and password.
2) At the top of the page, click on the ‘Manage Subscription’ button.
3) On the Manage Subscription page, click on the ‘Manage Auto-Renew’ button.
4) On the ‘Auto-Renewal Settings’ page, scroll down and click on the ‘Turn Off’ button associated with your chosen subscription plan.
5) On the confirmation popup, click on the ‘Turn Off’ button again to confirm that you do not wish for your current plan to be automatically renewed.
6) You have now successfully canceled your auto-renewal on Surfshark. You will no longer be billed for your Surfshark subscription when the current plan ends.
Which is better NordVPN or Surfshark?
Both NordVPN and Surfshark are popular VPNs, but which one is better is ultimately subjective and depends on your needs. In terms of features, NordVPN offers a more varied selection including more than 5,800 servers worldwide, double encryption, exceptional security, and built-in malware protection.
NordVPN is also one of the fastest VPNs, with impressive speeds and a wide range of servers. On the other hand, Surfshark offers unlimited simultaneous connections and powerful security, allowing users to protect their data wherever they go.
It also offers a wide range of servers, private DNS, and quick connection speeds. Surfshark’s unlimited simultaneous connections make it suitable for households with multiple devices and large families.
When it comes to pricing, NordVPN is slightly more expensive than Surfshark, but both services offer a money back guarantee. In terms of customer support, both providers offer live chat, email, and comprehensive help libraries.
In conclusion, both NordVPN and Surfshark offer reliable, secure VPNs, so the decision ultimately comes down to personal preference and budget.
How do I contact Surfshark?
If you need to contact Surfshark customer service, you can reach out to them in several ways.
The fastest and easiest way to contact them is through the Live Chat feature available on their website. All you have to do is click on the “Contact Us” button in the top right corner of the webpage, and then select “Live Chat.
” From here, you will be connected with one of the customer service agents who will be able to assist you with your inquiry. You will receive a response in a matter of minutes.
If a Live Chat is unavailable, you can also contact them via email. You will find the email address on their website, but they suggest that you use the contact form available on the Contact Us page.
Finally, you can call their customer service team. There is a contact number provided on the Contact Us page, but please note that this is not a toll-free number and you may incur charges for calling.
By utilizing any of these contact methods, you should be able to get in touch with a Surfshark customer service agent who can help you with your issue.
How do you cancel subscriptions on iPhone?
To cancel subscriptions on iPhone, you can do so in a few easy steps:
1. On your iPhone, open the App Store app.
2. Tap your profile photo located in the top right corner.
3. Select the ‘Manage Subscriptions’ option.
4. Find the subscription that you want to cancel, and then tap it.
5. Select the ‘Cancel Subscription’ option at the bottom of the page.
6. Confirm your decision by tapping the ‘Confirm’ option.
You should then receive a confirmation message to confirm that the subscription has been successfully cancelled. It is also important to note that after cancelling a subscription, it will still be valid until the end of your current billing cycle.
Additionally, some subscriptions may renew automatically if you do not manually cancel them. If this is the case, you can cancel these automatic renewals on the same page in the App Store, by selecting the ‘Cancel Subscription’ option.
It is also possible to cancel subscriptions through your iTunes account. To do this, open your iTunes account on the Web, then go to the ‘Account’ setting and select ‘Manage Subscriptions’. From here, you can select the subscription that you want to cancel and confirm your decision.
Finally, you can also cancel subscriptions by contacting the app provider directly. You will find the contact details for the app provider in the subscription settings of the app.
No matter which method you choose, the important thing to remember is that cancelling a subscription does not necessarily mean that you stop using the app. Many apps allow you to continue to use the basic version of the app for free after you have cancelled the subscription.
Can you cancel anytime with Surfshark?
Yes, you can cancel anytime with Surfshark. All new Surfshark subscribers are protected with a 30-day money-back guarantee. If you decide Surfshark isn’t for you, you can request a refund at any time within that period.
You can also cancel your subscription for any period of time if you’d like. All you need to do is get in touch with Surfshark’s customer support department. If it’s within the 30-day period, you’ll receive a full refund.
If it isn’t, you’ll still be able to cancel your subscription and get a prorated refund depending on the remaining days in your subscription.
Does Surfshark have a trial period?
Yes, Surfshark offers a 7-day free trial of its services. The trial period is completely free and you can get a full refund within 7 days of signing up. During the trial period, you can test out Surfshark’s features on any device with the same features as a normal subscription.
It also gives you a free 7-day extension of your subscription for every friend you refer, up to a maximum of 6 months. With the free trial, you can explore its features like a strict no-logs policy, unlimited simultaneous connections, ad blocking, and protection from malware and viruses.
Is Surfshark trustworthy?
Yes, Surfshark is a highly reputable and trustworthy VPN provider. It is a very popular VPN, and is one of the few VPNs that has obtained a number of certifications from independent cybersecurity experts, including an ‘Excellent’ rating from AV-Test and an ‘Advanced+’ rating from Matousec.
Surfshark also offers one of the strongest security measures available on the market. It uses the latest encryption technology, and its ‘CleanWeb’ feature blocks all malicious and phishing websites. Furthermore, Surfshark is one of the select few providers that uses IKEv2/IPsec protocols.
This provides a stronger and more secure handshake, which means that your internet traffic is encrypted and super secure.
On top of that, Surfshark offers plenty of tools and features to help keep your identity and data safe. These include a built-in kill switch, a strict no-logs policy, and DNS/IPv6 leak protection.
Overall, Surfshark is a highly secure and trustworthy VPN provider, and we highly recommend it.
Does Surfshark charge immediately?
Yes, Surfshark does charge immediately. When you purchase a plan from Surshark, you must provide your payment information in order to complete the process, and the payment will be processed immediately in most cases.
Depending on your method of payment and the payment processor, it may take a few moments before the charge is visible on your bank or card statement, but it should go through fairly quickly. You can also check your emails for a notification of the payment, which will come in the form of an invoice.
Does Surfshark work with Netflix?
Yes, Surfshark does work with Netflix. Surfshark has dedicated Connect buttons for platforms like Netflix, so you can ensure you are using the best server for streaming content every time. Additionally, Surfshark’s IP address cloaking feature and no-logs policy means you can use it to access Netflix in any country, even countries with strict censorship like China.
This also ensures that your activity is untraceable, giving you complete confidence and privacy when streaming.
Do you offer a free trial Protonvpn?
Yes, we do! ProtonVPN offers a free version that allows users to access servers in three countries and benefit from an unlimited bandwidth allowance. The free version provides the same level of security and privacy as our premium plans, but with limited speeds and server locations.
It’s the perfect solution if you’re looking for a quick and easy way to protect your online activities or if you just want to see if ProtonVPN is right for you. There’s no credit card required and you don’t need to enter any payment information—all you have to do is create an account, download the app and start browsing securely.
How do I stop recurring billing on Surfshark?
In order to cancel your Surfshark subscription and stop recurring billing, you should first log into your account on the Surfshark website. Once you’re logged in, navigate to the “My Subscription” page.
From here, you will see an option to “Cancel My Subscription”. Click this button and, after a confirmation page, you will be taken to a page that indicates that your subscription has been canceled.
Once you’ve completed this process, Surfshark will immediately stop billing your account. You’ll no longer be charged for the subscription and will be able to use your account until the remaining period of your subscription has elapsed.
If you need to further confirm that your subscription has been canceled, you can always reach out to the Surfshark customer service team for assistance. They’ll be able to answer any questions you may have and confirm that recurring billing has been stopped.
