If you need to reboot your cable box, you’ll need to unplug it from the power outlet first. Depending on your box, you may simply need to unplug the power cord from the back of the box, or you may need to unplug the power cord and coaxial cables from the outlet.
Once you’ve unplugged the box, wait at least sixty seconds before plugging the box back in again. Once the box has been plugged back in, wait for the box to restart. This process can take several minutes and may require that you check the box’s activity light to ensure that it’s restarting properly.
Once the box has restarted, you should be able to continue using it just like you did before. If the box does not restart properly, you may need to contact your cable provider for technical support.
How long does it take for Xfinity cable box to reset?
It depends on the specific Xfinity cable box you have. Typically, it can take anywhere between 2 to 10 minutes for the cable box to reset. If it’s the first time you’re resetting the box, it can take up to 20 minutes.
During this time, the lights on the cable box may flash or turn off and on as it resets. To reset the cable box, you can unplug it from the power outlet for 30 seconds and plug it back in. Once the cable box has reset, you can then reboot it and wait for it to fully power up.
How do I fix my Comcast cable not working?
If your Comcast cable is not working, the first step is to determine what the issue is. Check to make sure that your cable box is on and working properly. Check all of the connections between your cable box and the coaxial cable.
If these connections are secure, you may need to reset the box by unplugging it for 60 seconds and plugging it back in.
If the reset does not resolve the issue, you may need to check to ensure that your cable account is active and properly set up. This can be done by visiting comcast. com and reviewing your account services.
If your account is not active, contact customer service for assistance.
If your account is active, you may want to try restarting your internet router and modem. Do this by unplugging the router from power for 30 seconds and then plugging it back in again. Then unplug your modem from power and see if the cable connection is working.
If the cable is still not working, contact Comcast’s technical support. They may need to reset your cables or send a technician out to inspect your cables and connection. All of these services can be accessed online at comcast.
com or by calling their customer service line.
What color should the light be on my Xfinity cable box?
The correct color for the light on your Xfinity cable box should be blue. When the light is blue, this indicates that the box is receiving power. If the light is blinking blue, this is usually an indication that a message is queued up on the box, such as a service message or a recording alert.
If the light is constantly flashing blue for an extended period of time, check to make sure that all of your connections are secure. If the light is red, this could indicate a problem with the cable box and you should contact your local Xfinity representative.
If the cable box is not plugged in or has lost power, the light will be off.
How do you fix my TV when it says no signal?
If your TV is showing a “No Signal” message, it means it is not receiving any input from either your cable or antenna. The most common causes of this message appearing are incorrect source selection, a loose connection between the TV and the source device, faulty or improperly connected cables between the source device and the TV, or a powered off source device.
First, make sure you have selected the correct source for your TV. For example, if you are trying to receive a cable signal, make sure you have selected the TV “Input” option on the TV, not the DVD or Blu-Ray player.
Next, check the connection between your TV and the source device. Make sure the cables are properly connected to both the TV and the source device. You should also check that the cables are secure in both the TV and the source device.
If your TV and source device both have HDMI ports, try using a different HDMI cable that is known to be working.
Finally, make sure the source device is powered on and the timer is set correctly. If you cannot power on the source device, or if the timer is set incorrectly, reset the device and check your timer settings or contact the customer support of the device’s manufacturer.
Why is my cable not working?
There can be several reasons why your cable television is not working. Firstly, it’s important to check and ensure all the cables are connected properly and securely. If the cables are connected properly, it may be worth checking to see if you need to reset your TV or cable box.
If you have reset your equipment and it is still not working, it may be worth checking to see if there is a service interruption in your local area. It is also important to check that any filters or splitters are working properly and the coaxial cables are not loose.
Additionally, you may want to try unplugging your TV or cable box for 30 seconds and then plugging it back in, as this may reset the connection and get the service working again. If none of these troubleshooting steps work and the cable is still not working, it may be time to contact your service provider and have them take a look into the issue.
What phone number is 800 934 6489?
800 934 6489 is the phone number for AT&T customer service. Customers can call AT&T Customer service to resolve technical issues and answer any billing or account related inquiries. The AT&T customer service line is available 24 hours a day, 7 days a week.
To speak with a representative, customers should dial 800 934 6489 from a landline or from a mobile device. When calling, customers will be asked to provide basic information, such as their address and phone number, to identify the account.
How do I speak to a live person on Comcast?
The best way to speak to a live person at Comcast is to call 1-800-COMCAST (1-800-266-2278). You can also contact Comcast via live chat on their website. You can access the chat by visiting the Help & Support page on their website, and then click “Contact Us”.
When you get to the contact us page, you will see different options from calling, emailing and sending a letter to live chat. Just click on the “Chat Now” button to start a conversation with a customer service representative.
You can also go online to find authorized Comcast dealers in your area, and speak to them in person about your Comcast service.
Does Comcast have 24 hour tech support?
Yes, Comcast has 24 hour tech support to assist customers with technical assistance related to their services. Customers can access round-the-clock phone support and live chat Monday through Sunday 7 days a week including holidays.
You can speak with a representative over the phone or use the live chat feature to connect with an expert technician. Comcast also offers online help 24/7 to guide customers through technical issues or answer any billing or account related questions.
Additionally, Comcast’s Twitter feed helps customers find solutions to their tech issues.
Is there a reset button on a cable box?
Yes, there is usually a reset button on a cable box. Depending on the type of cable box, the reset button can typically be found on the back or side of the device. It may be labeled as “Reset” or something similar, and is usually a small hole that you can press with a pointed object such as a paperclip.
When you press the reset button on the cable box, it will reset the device and may take up to five minutes to reboot. If you have subscribed to any pay-per-view channels, it will also log you out of them and will require you to log back in with your credentials before you can view them again.
It is possible to accidentally reset your cable box if the reset button is pressed inadvertently, so you should try not to press the button unless it is absolutely necessary.
Why won’t my cable work on my TV?
There could be a number of reasons why your cable won’t work on your TV. The most common reason is that your TV doesn’t have the right type of input, either HDMI or component. Check your TV’s input to make sure you’re using the right cable.
Another common cause is that your cable has stopped working. To check, try plugging your cable into another device and see if it works. Sometimes, the cable itself can be faulty and need a replacement.
If you’ve checked the type of cable and the cable itself, there may be an issue with your TV’s input ports. Check for any bent pins or wires in the port. If you find any, you may need to contact a technician to have the port replaced.
Finally, make sure all the cables are connected correctly and firmly. Loose connections can easily cause your cable to not work on your TV. Try reconnecting your cable to see if that fixes the issue.
If none of the above steps work then it’s likely that your TV has been damaged internally. At this point, it’s best to contact a professional to have your TV checked.
How do you reset an Android TV box?
To reset an Android TV box, start by unplugging the power cord from the back of the TV box. Next, press and hold the reset button, located on the side or bottom of the device, using a paper clip or toothpick.
Hold the reset button for 10-15 seconds and then release. After that, plug the power cord back into the TV box. The device will now automatically restart so you can reset all settings. If the reset button is not available, you can reset the device using the Settings menu.
On the Home screen, open the Settings menu and select “Backup & Reset”. Choose “Reset Factory Data” and then confirm the action by selecting “Get started”. The TV box will now begin resetting itself.
Once the process is finished, the device will automatically restart and you can begin the setup process from scratch.
How do I put my Android TV box into recovery mode?
Putting your Android TV box into recovery mode can vary depending on your device, however, there are some general steps to follow. Please be aware that you should only attempt to enter recovery mode if you are experienced in this type of process as attempting to enter recovery mode and performing factory reset steps can result in data loss or other unexpected consequences.
Before attempting to enter recovery mode, you should start by disconnecting external USB devices, such as external hard drives or flash drives, from your Android TV box. The next step would be turning off the device and then connecting the device to your TV using an HDMI cable.
Then, you can begin attempting to enter recovery mode. Depending on your device, you will either need to press and hold the Recovery Mode button and/or the Reset button simultaneously, or you may need to press either of these buttons a certain number of times to enter recovery mode.
Refer to the user manual of your device for specific instructions.
Once you have successfully entered recovery mode, you should be able to see a menu with the following options: Reboot System Now, Wipe Data/Factory Reset, Wipe Cache Partition, Factory Data Reset, System Update, Mount Remote Storage, and Power off.
Depending on what type of issue your device is having, you may need to select one of these options in order to repair it.
If you are uncertain how to continue from this point, you can refer to the user manual of your device or contact customer support for assistance.
What do you do when your Xfinity TV says no signal?
If you are experiencing an “Xfinity TV No Signal” error, there are several potential steps to resolving the issue:
1. Check your cables. Make sure all of your cable connections are tight and secure into the various ports, including your cable box, TV and power source.
2. Check your cable box. Make sure the cables are connected, the power is working and the TV is set to the right input.
3. Check your TV. Ensure that your picture and sound settings are correct and that no obstructions like furniture or books are blocking the TV’s signal.
4. Check your cable services. If all of the above steps have been completed, the next step is to make sure your services are active and up to date. Make sure that your subscription is current and that any channels you might be expecting to have are actually part of your package.
5. Reset your cable box. If you are still receiving the “Xfinity TV No Signal” error, you might need to reset your cable box. Unplug the cable box from the power source and wait at least 30 seconds. Then plug the power back in and let the cable box power back up.
If you have checked the above steps and are still experiencing “Xfinity TV No Signal” errors, you may need to contact your service provider to investigate any outages.
Why is my Xfinity cable box light green?
The light on your Xfinity cable box is designed to indicate the power and connectivity status, as well as any existing issues with the box. A solid, glowing green light is usually an indication that your box is in a standby mode or is switched on, and is generally an indication that there are no existing technical issues with the box.
If the light is flashing green, it could indicate that the box is downloading updates or setting up a new configuration. If both the standby and optik lights on your box are green, it usually means the box has established a connection to the network and is ready to operate.
If the light is red, it may mean that there is an issue with the box or that the power supply is disconnected. If this is the case, it is best to contact your local Xfinity customer service team for help.
What lights should be on my Xfinity modem?
Your Xfinity modem should have three main lights that indicate whether or not it is connected and working properly. These three lights are the power light, the downstream light, and the upstream light.
The power light should always be on, since that indicates that the modem is connected to a power source. The downstream light should be lit as well, since that indicates that the modem is receiving a signal from your Xfinity service.
Lastly, the upstream light should be lit as well, since that indicates that your modem is sending out a signal to the Xfinity service. If you find that any of these lights are not lit, then there is likely an issue with your modem and you should contact Xfinity technical support to troubleshoot the issue.
