In order to register a LifeProof case for warranty, you will need to visit their website at www. lifeproof. com. Once you are there, you will need to select the Warranty tab at the top of the page and then select the “Register Product” option.
This will take you to a form where you will need to enter in the details of your case along with your personal information. Once you have entered all of the information, hit the “Submit” button and your registration will be completed.
You will receive a confirmation email containing your warranty information. After this, your warranty will be active and you will be able to take advantage of the LifeProof warranty program if needed.
Do you need a receipt for LifeProof warranty?
Yes, you do need a receipt for claiming the warranty for your LifeProof product. It is important to keep your receipt as proof that you purchased the product and show that you are the legal owner. As part of the warranty, you have to have the original store receipt that shows the store name, date of purchase, and purchase price.
This will also help to confirm your purchase eligibility. The original store receipt should be retained and provided to LifeProof Customer Service or an Authorized Warranty Dealer. Without the receipt, you may be ineligible for the warranty.
Additionally, the warranty is registered when purchased, and the receipt is required to prove the registered purchase.
What happens if my LifeProof case breaks?
If your LifeProof case breaks, you can contact the company’s customer service team who will be able to provide assistance. Depending on the warranty, you may be able to get a replacement or repair it at a discounted cost.
Typically, LifeProof cases come with a one-year limited warranty that covers defects in material or workmanship, such as cracking or breaking. However, if the case is damaged by accident or misuse, the warranty may not cover the cost of repair or replacement.
If you need to repair or replace your LifeProof case, you’ll need to provide proof of purchase and the serial number on the case. The customer service team will be able to advise you on next steps based on the warranty and the circumstances of the case breaking.
Can I warranty a LifeProof case at Buy?
No, you cannot warranty a LifeProof case at Buy. All LifeProof products come with a one year manufacturer’s warranty, which is administered directly by LifeProof. However, please keep your original proof of purchase from Buy, as it may be required for any warranty claims you need to make.
To submit a warranty claim, you must visit the LifeProof website and complete the Warranty Claim Form. You will then need to provide your proof of purchase and the details of any damage or defect. Once your claim has been reviewed, LifeProof will either repair or replace your product at their discretion.
Are OtterBox and LifeProof the same company?
No, OtterBox and LifeProof are not the same company. OtterBox is a company that produces protective cases, screen protectors and accessories for phones, tablets and other mobile devices. LifeProof is a lifestyle brand that produces water, snow, shock and dirt proof cases and accessories for phones, tablets and other mobile devices.
OtterBox has been around since 1998 and is based in Fort Collins, Colorado, while LifeProof was founded in 2009 and is headquartered in San Diego, California. They share some similar products, but are owned and operated by different businesses.
Does the next LifeProof case have a screen protector?
Yes, the next Lifeproof case comes with a screen protector. It is designed to keep your phone safe from dirt, dust, and water, while still allowing full access to the touchscreen. The case also has a built-in scratch-resistant layer that helps to protect the phone’s screen from accidental drops.
The capacitive touch compatibility also ensures that all touch functions remain functional even when the case is on.
Are LifeProof cases waterproof?
Yes, LifeProof cases are waterproof. These cases are designed to be waterproof, with their seals and port covers providing full protection against water up to two meters. They are also designed to be dustproof and snow-proof, so they make great cases for activities like camping, kayaking, and spending time around water.
LifeProof cases are backed by an IP-68 rating, which mean they offer complete protection against dust, dirt, snow, and water. Additionally, these cases are designed to take on the big drops and bumps that can happen during outdoor activities and travel.
Does Buy have a warranty on phone cases?
Yes, Buy offers a warranty on phone cases for a period of two years from the date of purchase. The warranty covers any manufacturer defect or failure due to normal use of the phone case. If the phone case becomes damaged due to accidental use or mistreatment, the warranty does not apply.
In order to make a warranty claim, customers will need to submit a support ticket or call customer service and provide proof of purchase. If approved, Buy will issue a refund/replacement of the phone case.
Please keep in mind that Buy reserves the right to refuse a warranty claim if the case shows signs of misuse or tampering.
Will LifeProof replace a broken case?
Yes, Lifeproof does replace broken cases, depending on the type of coverage you have and when the product was purchased. If you have a Lifeproof-specific warranty, it may cover a replacement case. You can learn more about Lifeproof’s warranties and their product replacement procedures on their website or by contacting a customer service representative.
Depending on the product, you may need to provide proof of purchase, a receipt, and/or photos of the damage. In addition, you may be required to pay a fee for the return shipping and processing of a replacement case.
If the product is within two years of purchase, you may be eligible for a free replacement case under the product warranty.
What is LifeProof FRE case?
LifeProof FRE case is an impact-resistant, waterproof and dustproof case designed to protect your smartphone from everyday wear and tear. LifeProof FRE cases are available for most major devices including Apple iPhones, Samsung Galaxy devices, and the Google Pixel line.
These cases come with a variety of features to keep your phone safe and secure while you’re out and about, such as a shockproof frame, a waterproof audio jack, and a scratch-resistant build. Additionally, these cases offer full port access for easy charging and headphone use, as well as various color and customization options.
Best of all, LifeProof FRE cases come with a 1 year warranty for added peace of mind. LifeProof FRE cases offer the perfect blend of protection and style for your favorite phone, and can help you stay connected confidently no matter where life takes you.
Does OtterBox own LifeProof?
No, OtterBox does not own LifeProof. OtterBox is an American consumer electronics manufacturing company that specializes in producing protective cases and accessories for mobile devices, while LifeProof is a California-based outdoor lifestyle product line owned by a parent company, Seidio Inc.
LifeProof produces waterproof and shockproof cases, flashlights, mountable cameras and other outdoor accessories designed to resist extreme environments. OtterBox and LifeProof do not fall under the same ownership.
Does a LifeProof case protect from dropping?
Yes, a LifeProof case does protect from dropping. LifeProof cases are designed to withstand drops from up to 6.6 feet (2 meters) and are guaranteed to provide protection against drops, bumps, scratches, dust, dirt, and snow.
The cases undergo rigorous testing, including high-velocity drop tests, to ensure they can handle tough drops. Additionally, their anti-shock hardshell absorbs and disperses impact energy throughout the enclosure, offering superior protection against drops.
Finally, the waterproof seal keeps liquids and moisture out, reducing the risk of damage if the case is dropped in water or other liquids.
Does LifeProof replace your phone if it breaks in the case?
No, LifeProof does not replace your phone if it happens to break while in one of their cases. The manufacturer warranty does not cover any damages that occur due to the use of the case. While LifeProof does strive to make their cases as protective as possible, they cannot be held responsible if a phone is damaged while in one of their cases.
Additionally, LifeProof does not have any type of insurance policy in place to replace any phones that may be damaged while in a LifeProof case. It is always recommended to use caution when using any type of case on your phone and to contact the manufacturer of the case directly if you have any questions or concerns.
How do you get a LifeProof case replaced?
To get your LifeProof case replaced, you’ll need to contact the LifeProof support team via phone. You can do this by calling their customer service department at 1-888-533-0735. When speaking with a customer service representative, be sure to have proof of purchase handy as you may be asked to provide it.
You will also be asked to provide details such as the product and SKU number, and a detailed description of the defect. Once your claim has been approved and shipped, you should receive your replacement case within 15 business days.
If you do not receive your case within this timeframe, contact the LifeProof support team again for assistance.