To unregister your Fitbit device, you need to first disconnect it from your account by taking the following steps:
1. Open your Fitbit mobile app.
2. Go to the Account tab (the icon with the silhouette of a person).
3. Scroll to the bottom of the page and select “Settings”.
4. Under Device Settings, tap on the device you wish to unregister.
5. Scroll to the bottom of the page and tap “Unregister”.
Once you have unregistered your Fitbit device, you can erase all its data by performing a factory reset. To do this, press and hold the side button on your device for about 15 seconds, until you see the Fitbit logo on the screen.
Then, follow the on-screen prompts to reset your device.
Remember that after unregistering and factory resetting your Fitbit, it will no longer be linked to your Fitbit account.
How do I reset my Fitbit for a new owner?
In order to reset your Fitbit for a new owner, please follow the steps below:
1. Log out of your current account on the Fitbit app and website.
2. Unpair the Fitbit device from the current account by going to Settings > Bluetooth > Forget Device.
3. Perform a factory reset on the Fitbit device. To do this, hold down the back/home button and the bottom/select button until you see the Fitbit logo.
4. Create a new account with the new owner’s information.
5. Add the Fitbit device to the new account by logging into the Fitbit app > Account > Set Up a New Fitbit > Start Setup.
6. Follow the instructions and when prompted, enter the new owner’s information.
7. Once setup is complete, the Fitbit device will be reset and ready for a new owner.
Do I need to clear my Fitbit before selling?
Yes, you should definitely clear your Fitbit before selling it. This ensures that your personal data is not shared with the new buyer. Clearing your Fitbit is fairly simple: you can do it by logging into your Fitbit account on your computer or using the Fitbit app.
Both methods will allow you to access the Settings tab, where you can reset the device to clear all its data. It’s also important to remember to disconnect the device from your account by removing it from your list of devices.
This will make sure that the person who buys the Fitbit is unable to access your personal data. Once you’ve cleared the device of your data, you can then proceed to selling or donating it.
Can I transfer my old Fitbit to someone else?
Yes, you can transfer your old Fitbit to someone else. To do so, you’ll need to complete the Fitbit transfer process. First, create a new Fitbit account for the recipient using the same email address you used to create your own Fitbit account.
Then, disconnect your existing Fitbit from your Fitbit app. After disconnecting, you will be able to manually connect your existing Fitbit to the new recipient’s Fitbit account. You may need to factory reset your Fitbit and remove it from your Bluetooth settings so that the device is not connected to your devices anymore.
Finally, sign out of your Fitbit account, and have the recipient sign into their Fitbit account. Once they have signed in, they should be able to successfully connect their Fitbit device to their account.
How do I delete Fitbit and start again?
If you’d like to delete your Fitbit account and start anew, the first step is to unpair your Fitbit tracker from your current account. To do this, you will have to open the Fitbit App on your phone, go into the ‘Settings’ menu, select the ‘Devices’ option, choose your Fitbit device, and select the ‘Unpair’ option.
Once this step has been completed, the next move is to delete your existing Fitbit account. To do this, you will have to sign into your Fitbit account via a web browser, go into the ‘Account Settings’ page, select the ‘Manage my Account’ option, and then choose the ‘Delete Account’ option.
You will then be asked to provide your verification code, type in your current password, and confirm the deletion.
Once your account has been deleted, to create a new account you will have to open the Fitbit App on your phone again and select the ‘Join Fitbit’ option. To complete this process, you will have to provide your biographical information, & answer a series of scheduling, health, and lifestyle questions.
You will also have to pair your Fitbit tracker to the new account, which requires you to open the Fitbit app, select the ‘Devices’ option, select the ‘Set Up a New Device’ option, and follow the onscreen instructions.
How do I factory reset my Fitbit Charge 2 for someone else?
If you are giving your Fitbit Charge 2 to someone else, you should factory reset it before you give it away. Here are the steps you can follow to factory reset your Fitbit Charge 2:
1. Download and install the Fitbit app onto the device you are gifting the Fitbit.
2. Open the app and tap the menu icon in the top-left corner.
3. Select your Fitbit device from the list.
4. Tap the ‘Settings’ option on the bottom of the screen.
5. Scroll down to the ‘Factory Reset Your Fitbit Device’ option and follow the instructions to reset the Fitbit.
6. Once the reset is complete, the Fitbit will be completely wiped and the new user can add their account to the Fitbit and begin the setup process from scratch.
Can a Fitbit be connected to two accounts?
Yes, a Fitbit can be connected to two accounts. Depending on which type of Fitbit device you have, you may be able to connect it to two accounts simultaneously, or you may need to switch between the two accounts each time you want to sync your data.
On certain devices, you can set up both an adult account and a child account on the same device. With other devices, you can have multiple accounts set up, but only one active at any given time. To switch accounts, you’ll need to factory reset the device and then set up the new account.
Can you sync two Fitbits to one?
Yes, it is possible to sync two Fitbits to one account. To do this, you will need to create a Fitbit family account. With a family account, you can link multiple Fitbits so that they can all sync together to one account.
To link the Fitbits to one account, you will need to sign into the website version of Fitbit, then click the account icon on the top right corner and click Set Up a Family Account. From there, you will be prompted to add your Fitbit and your family member’s Fitbit.
Once that is done, you will be able to track your family’s activity and sleep data in one account. This is a great way for you to keep an eye on your family’s health and wellness.
How do I remove an email address from my Fitbit?
Removing an email address from Fitbit is easy and straightforward. To begin, you first need to log in to your Fitbit account on the website or the mobile app. Once you are logged in, select the ‘Settings’ option from the top navigation menu.
From the Settings menu, select ‘Notifications’ and then select ‘Email Notifications’.
Next, you will be presented with the list of email addresses that you have added to your Fitbit account. To remove any of these email addresses, simply press the ‘X’ icon beside the email address or select the ‘Remove’ button.
When prompted, confirm that you want to remove the email address by selecting ‘Yes’. This will remove the email address from your Fitbit account. That’s all it takes to remove an email address from your Fitbit account.
Can I delete my Fitbit account and start over?
Yes, you can delete your Fitbit account and start over. Before deleting your account, though, you may want to consider the following:
• If you have been actively tracking your activity and health data, you may not want to delete that information. You could choose to export or back up your data before deleting your account.
• If you’re subscribed to a premium service, you will need to cancel your subscription before deleting your account.
• You may be asked if you’d like to choose a different user name and password.
To delete your account and start over, go to Fitbit. com and log in to your account. Then, navigate to the Settings menu, and then to “Profile Settings”. From there, you should find an option to delete your account.
Be sure to follow the instructions carefully, as you may be asked to enter your password once more to confirm the deletion. After you delete your account, you can create a new one. Your previously tracked data will not be available in your new account.
Can 2 Fitbits have the same email address?
No, two Fitbits cannot have the same email address. Fitbits are individual devices connected to individual account profiles that are used to track each person’s activities, sleep and exercise data. As such, one email address should be connected to one Fitbit profile to ensure the accuracy and integrity of the data collected on the device.
The Fitbit Connect website allows for the easy setup and signing into an account with a unique email address and password. By creating one email address for each Fitbit, each user can have easy access to their own individual account, as well as maintaining an accurate and secure database of data specific to each device.
How do I get my Fitbit back to factory settings?
If you need to return your Fitbit device to its original factory settings, you will need to follow the steps outlined below:
1. Sign into Fitbit Connect.
2. Click the picture of your Fitbit device.
3. Select Advanced Settings from the menu.
4. Now click Clear User data.
5. Now the device will be reset to its factory settings.
If for any reason you are still unable to reset the device to its original factory settings, then you may need to contact Fitbit Support for further assistance.
Can I give someone my old Fitbit?
Yes, you can absolutely give someone your old Fitbit. Before giving it to them, it’s important to consider a few things. First, you’ll want to make sure your old Fitbit is reset and ready for use. You can do this by accessing the settings menu on your Fitbit app and selecting the option to ‘Factory Reset’.
This will delete all your personal information, but it’s always a good idea to double check to make sure the device is ready for the recipient. Additionally, it’s important to consider the compatibility of your device with the receiving person’s smartphone.
Different Fitbit models have different compatibility requirements. Next, make sure to include all the necessary accessories, like the charger and any bands, when gifting your device. Finally, it can be helpful to familiarize the receiving person with the basics of the Fitbit.
This might include a quick demonstration on how to use the app, set alarms, and adjust settings. All of these things considered, you can feel confident giving someone your old Fitbit!.
How long does Fitbit keep your data?
Fitbit stores your data for as long as you have an active account. Your data is generally retained for 6 months after you cancel your account or become inactive. However, your data will remain intact if you reopen your account or reactivate your device within that 6-month period.
If your account is canceled or considered inactive after the 6-month period, Fitbit will delete your data, including past health and activity information, device settings and settings associated with the app.
In order to keep your data stored, you must remain active and must log into your account on a regular basis.
You can access or delete your data at any time, both through the app or through your account settings.
How do you delete a Fitbit profile?
If you would like to delete a Fitbit profile, you can do so in a few simple steps. Before deleting your profile, please keep in mind that it is not possible to recover information or reactivate accounts once they are deleted, so make sure you consider your options carefully before making any changes.
First, log in to your Fitbit App and tap the profile icon at the top-left corner of the App and select ‘Account Settings’. Within ‘Account Settings’ scroll down and and select ‘Delete Account’. Enter your password, then press ‘Yes, Delete My Account’.
If you have a Fitbit device, the device will no longer sync with your account once the profile is deleted. Additionally, you will no longer have access to your Fitbit data, trophies, or points associated with your account.
You will have to create a new profile and link your device to your account if you would like to use the Fitbit service again.
To delete your profile, please visit the Fitbit Help Site for more detailed instructions and applicable fees associated with reactivating your account.