Updating your credit card on Shutterfly is a straightforward process and just requires a few simple steps.
First, log into your Shutterfly account and select the “Account Settings” option from the top of the page. Once you select that, a new page will appear with various account settings. You will then need to scroll down the page until you see the option to “Payment Methods”.
After that, you will be taken to another page where you can either add a new payment method or manage an existing one.
Once you select the option to manage your existing card, you will be able to update the information such as the name, expiration date, and account number. You can also delete the card by selecting the “Delete Card” option.
Once you’re done making changes, click “Save” to save the updated information.
Once the information has been saved, it will be the new card used for any future purchases on Shutterfly. If you have any additional questions about updating your credit card details, please contact Shutterfly customer service for further assistance.
How do you reset Shutterfly?
If you need to reset your Shutterfly account, you’ll first need to access the Account Settings page. You can do that by signing into your Shutterfly account, clicking on the gear icon in the top right-hand corner of the page, and then clicking on the “Account Settings” link.
Once you’re on the Account Settings page, you’ll see a Reset Account button. This will reset the information stored in your account, including all of your image, address, and payment information. Once you click the button, a confirmation message will appear, letting you know that the reset was successful.
After resetting your account, you’ll need to choose a new password. You can do this by clicking on the Password Settings link, then entering your email address and your new password twice. Once your new password is confirmed, you’ll be able to log into your account with your new credentials.
If you’re having trouble resetting your account, or have any other questions about the process, you can contact Shutterfly’s customer service team. They’ll be able to help you out and get your account back up and running in no time.
Why can’t I access my Shutterfly account?
There could be a few possible reasons why you are unable to access your Shutterfly account. First of all, it would be worth double-checking that you are entering the correct username or email address associated with the account.
If you are unsure or have forgotten your Shutterfly username or password, you can follow the account recovery steps outlined on the Shutterfly website.
If you are entering the correct login credentials and still unable to access your Shutterfly account, it is possible that the account may be locked or suspended due to certain activities. If this is the case, you can reach out to the Shutterfly customer service team for help in unlocking or restoring access to the account.
It is also possible that you may have been the victim of fraud or your account may have been hacked. If this is the case, you’ll need to reset your account password and contact the Shutterfly customer service team to further review and protect your account.
In any case, it is important to remember that any unauthorized access to your Shutterfly account or the changing of any user account settings is strictly prohibited, and Shutterfly may take necessary steps to investigate potential violations.
How do I change the email on my Shutterfly account?
To change your email address on Shutterfly, you will need to follow a few steps. First, log in to your account and select “My Account” from the drop-down menu. On the My Account page, click on the “Edit” button next to the profile section.
On the Edit Profile page, you will be able to update your email address. Enter your new email address and select “Save. ” You will need to then re-enter your email address to confirm it. Once the email address is updated and saved, you can log out and log back in with your new email address.
Please keep in mind that any prior orders you had completed with the previous email address will still be linked to it. If you want to receive emails about Shutterfly promotions, you will need to sign up with the new email address.
How do I contact Shutterfly customer service?
Shutterfly offers a variety of ways to contact their customer service team. You can contact them via email, telephone, live chat or the Shutterfly app. To contact Shutterfly customer service via email, simply fill out the ‘Contact Us’ form located on the website.
You will need to select the ‘Help with an Order’ option, provide your contact information, a brief description of your issue, and select the ‘Contact Me by Email’ box.
If you would prefer to speak to a customer service representative by phone, you can call 1-888-225-7159 from 8 AM to 8 PM EST, Monday-Saturday, and from 11 AM to 8 PM EST on Sundays.
Live chat support is offered 24 hours a day, 7 days a week. To reach a representative via the Shutterfly app, you will need to select ‘Account’ from the top right-hand corner, select ‘Help’, then ‘Message Us’.
For the fastest response, Shutterfly recommends using the live chat or Shutterfly app.
Did Shutterfly shut down?
No, Shutterfly is still operating. The online photo printing and gifting platform has been in business since 1999, offering customized products for businesses and individuals. They offer a wide selection of products to make customized photo books, invitations, announcements, holiday cards, and gifts.
Customers can upload their own images or choose from hundreds of options from the Shutterfly gallery. In addition to printed products, Shutterfly also offers photo storage, design tools, wall art, and more.
Recently, the company premiered Shutterfly TV, an online platform designed to inspire viewers to capture and share their stories in pictures. Shutterfly also has an app for both iOS and Android devices to enable users to access their account and make their orders quickly and conveniently.
The company is still going strong, and there are no plans to shut down any time soon.
Where is the Shutterfly headquarters?
The Shutterfly headquarters is located in Redwood City, California. The company was founded in 1999 and it’s corporate offices are located at 2800 Bridge Parkway, Redwood City. Shutterfly has grown to become a leader in personalized photo products and services and has a presence in many countries worldwide.
Its headquarters houses its digital and creative divisions, sales, engineering and many more departments that all play a part in the success of the company. The headquarters facility is easily accessible from highways and public transportation.
Is there a phone number for Shutterfly?
Yes, there is a phone number for Shutterfly. The number is (877) 582-6789. The customer service team is available 7 days a week from 5 am – 9 pm PST to assist with any ordering, billing, or technical issues.
Additionally, a live chat option is available on the Shutterfly website.
Can you send an email to Shutterfly?
Yes, you can send an email to Shutterfly. To do this, you can visit the “Contact Us” page on their website and enter your query. You can also send an email directly to their customer service team at customerservice@shutterfly. com.
Include your name, email address, phone number, and a detailed description of your query, so that their team can assist you in the quickest and most helpful way possible. If you need more urgent help, you can also use the “Live Chat” feature on their website, or call them at (888) 225-7159 for assistance.
How do I transfer photos from one Shutterfly account to another?
If you would like to transfer photos from one Shutterfly account to another, it is possible to do so by downloading your photos from one account and then uploading them to the new account. To download photos from one account, sign in to that account and go to ‘My Photos’.
In that section, select the photos you would like to download, and then use right-click > ‘Save As’ to download these to your computer or another device. To upload them to the new account, sign in to the new account and go to ‘Upload Photos’.
From there click ‘Upload’ and find the photos you’ve saved on your device, and upload them into your new account. After the photos are finished uploading, you can view them in the ‘My Photos’ section and view them in albums or collections.
Can you have more than one Shutterfly account?
Yes, you can have more than one Shutterfly account. For example, you may want to open a second account to use a separate login to store alternate versions of shared photos, organize event photos in parent accounts and factor in additional storage.
While having multiple Shutterfly accounts is not specifically banned, be aware that Shutterfly reserves the right to terminate the use of the service to any user who abuses the privilege. To open additional Shutterfly accounts under different email addresses, simply go to the Shutterfly homepage and click the “Create Account” link.
You will be required to enter personal data like a name and valid email address in order to open the account. Be sure to use a unique password for each account for security purposes.
Does Shutterfly own your photos?
No, Shutterfly does not own your photos. When you upload your photos to Shutterfly, you retain all copyright and ownership rights, meaning you have complete control over your photos. Additionally, Shutterfly does not claim any ownership rights over your photos, meaning you can do whatever you’d like with them.
They offer copyright protection for any photos you decide to order merchandise with through their site, although you’re the one claiming the rights on the photo. You can decide to share your photos on social media, print them and share them with friends, or order merchandise with them without having to worry about your ownership rights being violated.
How do I share photos?
Sharing photos can be a great way to share memories with family and friends. And the specific instructions can differ based on the platform or application that you choose to use.
One popular and easy way to share photos is via email. You can attach the photos to an email, or you can upload them to a cloud storage service such as Dropbox, Google Drive, iCloud, or OneDrive, then share the links via email.
Another way to share photos is through social media platforms. On platforms like Facebook, Twitter, and Instagram, you can upload and share photos directly, or you can share a link or album with others.
If you’d prefer, you can also set up a website or blog to upload and share photos. Many people find this to be a great way to preserve memories, as it allows you to curate and organize photos, create galleries, and add captions and tags for easy searching.
Finally, if you are looking for a more secure way to share photos, you can use a private file sharing service such as WeTransfer, Transfer Big Files, or Apple AirDrop. These services allow you to share directly with friends and family, with control over how long the link is active and who it is shared with.
No matter what method you use, you can easily and securely share photos with family and friends.
Why can’t I see all my photos on Shutterfly?
It is possible that you may not be able to see all of your photos on Shutterfly for a few different reasons.
First, it might be that you have not uploaded all of your photos to Shutterfly yet. To fix this, you can simply upload your additional photos to the website. Depending on your account settings, you may be able to do this directly or you may need to use another program or application to move your photos over to Shutterfly.
Secondly, your privacy settings may be preventing you from viewing certain photos. If you are using a shared album, some of the photos may be restricted, meaning you will only be able to access them if you are logged in with the same credentials that were used to upload them.
If this is the case, you will need to contact the album owner to adjust the privacy settings and allow you access to the photos.
Finally, there could be a problem with the website itself. If you encounter any technical issues, it is best to contact Shutterfly’s customer support team so that they can take a closer look and help you to see all of your photos.
Can you merge two books on Shutterfly?
Yes, you can merge two books on Shutterfly. To merge books, you’ll need to create a duplicate of the original book, then you’ll be able to go into the duplicate book and add additional pages from the secondary book.
You can add those pages by selecting the option to add photos from your device or the additional photos feature and then selecting the appropriate photos from your device or the second book. Once you have the pages added to the duplicate book, you can then save it as the main book and delete the duplicate, resulting in the two books merged into one.
Will Shutterfly ever delete my photos?
No, Shutterfly will not delete your photos. Your photos and other content that you store with Shutterfly remain safe, secure and private. Furthermore, even if you cancel your Shutterfly account, your photos won’t be automatically deleted.
However, it is important to note that the specific rights and permissions you grant us with respect to your content will continue to be in place even after the cancellation of your account. This means that if you have shared any of your photos on public sites or other social media sites, they will remain available even after you’ve cancelled your account.
As always, it is important to keep in mind that you should never share any personal or sensitive information in any public setting, including on public sites or on social media sites.
