Hayward offers warranties on their products to give customers peace of mind with their purchase. The warranty length varies depending on the product line, but generally begins after the product has been registered and ranges from 1 to 10 years.
Many of the warranties cover a variety of issues, including workmanship and materials, but sometimes there can be exclusions depending on the type of damage that has occurred.
In order to have a claim approved under a Hayward warranty, customers must first submit a warranty registration card within 30 days of purchase, which must include the specific model, serial number and purchasing information of the product.
It is also necessary to provide evidence of the original purchase such as the invoice, sales receipt or packing slip. Once the warranty registration card is approved and the required information verified, customers can then submit their claim according to the terms and conditions set forth by Hayward.
Hayward also offers an additional warranty extension for customers who register their products within 90 days after purchase. This warranty extension replaces the standard factory warranty and doubles the length of the warranty from the original date of purchase.
To take advantage of this warranty extension, customers must complete the warranty registration card and submit it directly to Hayward.
In the unlikely event of a product failure, Hayward provides a dedicated customer support team that is available for any inquiries. Hayward also offers an online warranty claim service for product replacements and repairs.
Who owns Hayward Pool Products?
Hayward Pool Products is a global leader in the pool and spa industry and is owned by Pentair plc. , a global diversified industrial company established in 1966. Pentair plc. owns a variety of industrial and consumer brands, including Pentair, Sta-Rite and Aquatic products.
Hayward Pool Products is the largest manufacturer of residential and commercial pool products in the world and provides a wide range of pool products, including pumps, filters and cleaners, to both residential and commercial customers.
Pentair plc. also has a strong commitment to innovation and is constantly developing new products to better meet customers needs and to stay ahead of the competition.
How long is a Hayward pool pump warranty?
The Hayward pool pump warranty depends on the exact model of pool pump you purchase. Generally, the standard warranty is one year on the motor and three years on other parts. However, this warranty may be extended to three years on the motor and five years on other parts with the purchase of an Extended Warranty Kit.
Additionally, some Hayward pool pump models come with a special limited warranty, which can provide up to five years on the motor and seven years on other parts. For further information on warranties that are offered, you should consult your Hayward dealer or read the warranty details on the Hayward website.
How do I file a claim with Hayward?
Filing a claim with Hayward is a simple process. First, you’ll need to gather as much information as possible about your situation. This includes the date, time, and location of the incident, a description of the damages, and any relevant photos or videos.
Once you’ve collected all of this information, the next step is to contact Hayward’s Claims department by phone at 1-800-555-1212 or via the online form.
When calling, you should provide the information you’ve gathered and be prepared to answer any additional questions the agent may have. If you’ve chosen to use the online form, follow the instructions on the website to fill out the form completely.
When you submit your form, you’ll get a confirmation email and your claim will be reviewed.
Once Hayward has reviewed your claim, you’ll receive a decision and, if applicable, a check. Keep in mind that all claims vary in length of processing time, so be sure to follow up if you haven’t received a decision or payment within a reasonable timeframe.
What is the warranty on a Hayward pool heater?
The warranty on a Hayward pool heater varies by the type of heater you have. Generally, the warranty for natural gas and propane gas heaters is six years for the heat exchanger, two years on all other internal components, and one year on labor.
For electric models, the warranty is generally three years for parts and one year for labor. In addition, all Hayward heaters come with an inspection door, an exclusive service feature not available on other brands, with a lifetime warranty.
Furthermore, Hayward offers an extended three-year warranty for its commercial heaters, five years for select heaters, and eight to ten years for titanium models. For full information on the warranty for your specific model, please view the details of the corresponding Hayward product.
Is Hayward warranty transferable?
Yes, Hayward products are transferable. If a product is sold without warranty, then it cannot be transferred. When a product is sold with warranty, however, the original registered owner can transfer the warranty to the new owner.
In order to transfer the warranty, the Hayward product must be both registered and transferred at the same time for the warranty to transfer. The original buyer must provide the serial number and proof of purchase to complete the transfer.
The new owner must then submit their information to become the new warranty holder.
What is the difference between Hayward Expert line and open line?
The Hayward Expert line is a series of professional-quality swimming pool products that are designed with experienced DIYers in mind. It provides comprehensive, quality products that are reliable and easy to install.
The Hayward Expert line is designed for pool owners who have some experience building and maintaining their pools and are looking for reliable, dependable solutions for their pool needs.
The Hayward Open line is designed for pool owners who are just getting started and are looking for an affordable, dependable product. The Hayward Open line has a more basic range of products that are designed to be simple to install and maintain.
It offers basic solutions for pool maintenance and cleaning needs, but the products in this line are less durable and reliable than those in the Expert line. The cost savings gained by using the Open line is reflected in the quality and durability of the products.
What does Hayward W3 mean?
Hayward W3 is a term that is used to refer to the Hayward Aqua Rite Electronic Chlorine Generator. It is a highly effective method of generating chlorine for swimming pools and spas, using just salt and electricity.
The Hayward Aqua Rite uses patented technology to convert salt into chlorine, an essential element in reducing bacteria and germs in swimming pool water. The W3 designation refers to the fact that the Aqua Rite is engineered to operate on three watts of power or less.
This low-power system is designed to be highly efficient and economically friendly, reducing energy costs and electricity consumption. When properly calculated, the Aqua Rite can produce up to 1.45 lbs of chlorine each day, allowing pool and spa owners to enjoy consistent water quality for months at a time.
Is Hayward a good brand?
Hayward is a well-known brand with a long history of providing high-quality products to its customers. The company is especially known for its pool products, including pool filters, pumps, cleaners, and other pool accessories.
Many people find that their products offer excellent value for the money and that they last for a long time. Hayward products are also known for their excellent customer service, which makes shopping for their products a pleasure.
In addition, Hayward products come with a warranty, which provides peace of mind when making a purchase. Overall, Hayward is a good brand for those looking for good quality, value, and customer service.
Where is Hayward made?
Hayward products are designed and built in the United States and Canada. They have multiple manufacturing locations in the United States, including in Chino, California, and in Maryville, Tennessee. In Canada, Hayward has two manufacturing locations in the province of Quebec.
All Hayward products go through rigorous testing and quality control processes to meet their high standards. Their products are manufactured using the latest in cutting-edge technology and they adhere to strict industry standards in terms of safety and performance.
Hayward is one of the leading suppliers of swimming pool and hot tub products worldwide, and their products are used by customers around the world.
Who manufactures Hayward pumps?
Hayward pumps are manufactured by Hayward Industries, Inc. , a leading global manufacturer and marketer of residential, commercial and industrial products for the swimming pool, spa, water feature and lake and pond management markets.
With a portfolio that ranks among the broadest in the industry, Hayward’s offerings include a wide array of cutting-edge products, including pumps, filters, valves, automation systems, heating, lighting, salt chlorinators, cleaning and accessory products.
Hayward Industries is headquartered in Elizabeth, New Jersey, with operations and distribution centers located across the U. S. and around the world, including Shanghai, Beijing and Dubai. Founded in 1925, Hayward prides itself on producing and delivering the highest quality products in the industry and is committed to responsible manufacturing practices that preserve the environment.
The company’s Hayward Pool Products division is a leading global manufacturer of heat pumps, automatic pool cleaners, robotic pool cleaners, skimmers, and other related products.
How many employees does Hayward have?
Hayward has approximately 650 employees globally, with representation in over 75 countries. They have around 250 employees in the U. S. , in their corporate headquarters in Elizabeth, New Jersey, regional offices in Colorado, California and Minnesota, and a manufacturing facility in Clemmons, North Carolina.
They also have global representation in France, the United Kingdom, China, Brazil, India, Australia, Canada, Japan and more. This expansive global presence helps Hayward provide local support for its customers and ensure that the highest quality standards are being met in all of their facilities.
What is Hayward California famous for?
Hayward, California is best known for its scenic beauty and natural attractions. Located in the heart of the San Francisco Bay Area, Hayward is a vibrant city that has a unique blend of Old Town charm and traditional Americana.
As a popular tourist destination, Hayward is celebrated for its wide variety of outdoor activities that allow visitors to explore the best of the Bay Area. From hiking trails and bird watching to water sports and golf courses, Hayward has something for everyone.
Additionally, Hayward is home to interesting cultural attractions such as the Japanese Gardens, the Russell City Cultural Center, and the Art & Science of Nature Museum, each of which offers visitors a unique and inspiring experience.
There are also plenty of venues for different types of entertainment, including the Cal State East Bay theater, the Alameda County Fairgrounds, and the Hayward Symphony Orchestra.
Moreover, Hayward is renowned for its thriving culinary scene and boasts some of the best restaurants in the Bay Area. Visitors can sample traditional American comfort food, authentic Mexican cuisine, classic Italian dishes, and much more.
Foodies and craft beer enthusiasts will also be delighted to find numerous craft breweries in the city, where they can sample some of the best beers in California.
Hayward, California thus offers a multitude of unforgettable experiences that make it a unique and exciting Bay Area destination.
How do I remove Hayward ColorLogic?
Removing Hayward ColorLogic from your pool will depend on the type of installation that was used. If the ColorLogic lights were installed on your pool’s return line, then you can remove the lights in a few simple steps:
1. First, shut off the power to the ColorLogic lights at the breaker in your home. You should also shut off the power to the pool pump at the same time.
2. Remove the light fixture from the return line. Unscrew the nut on the outside of the light fixture and then pull out the light fixture from the line.
3. Unscrew the adapters from the return line. There should be two of them, one on either side of the light fixture.
4. Now that the light fixture is disconnected, you can remove it from the line. To do this, simply unscrew the screws that hold the light in the return line and then pull the light out.
5. Finally, reattach the adapters to the return line and screw the nut back into place.
If the ColorLogic lights were installed in the niche in the wall of your pool, then there is a slightly different process for removing them:
1. First, shut off the power to the ColorLogic lights at the breaker in your home. You should also shut off the power to the pool pump at the same time.
2. Remove the light fixture from the niche by removing the four mounting screws and then carefully pulling the light fixture out of the niche.
3. Unscrew the pipe fittings from the light fixture, then disconnect the underwater wire connections.
4. Finally, reattach the pipe fittings to the wall of the pool and put the light fixture back in the niche.
Whichever type of installation you have, make sure you properly disconnect the power to the ColorLogic lighting system before you begin the removal process.
How do you troubleshoot a Hayward pool pump?
When troubleshooting a Hayward pool pump, it is important to identify the specific issue and take appropriate steps to remedy the situation. The first step is to inspect the power cord, making sure it is securely plugged into the wall outlet and that the breaker switch is in the “on” position.
If the power cable appears properly connected, the pump’s housing should be checked for any water accumulation, blockage or debris. It’s important to ensure that the intake and outlet valves are also properly open to allow for adequate flow.
If the pump is still not functioning properly, inspect the impeller, strainer basket and filter for any obstructions or debris. The pump housing and impeller should also be checked to ensure they aren’t cracked, worn or damaged.
If these components appear to be intact, investigate the operation of the switches and settings in order to verify they are set to the correct position. If the engine is still not working, disconnect the power cord and manually turn the engine shaft to test if it rotates freely.
If the pump’s engine still will not start, it is likely that the motor has failed and needs to be replaced. It is also a good idea to check that the power source is obtaining power and that no wires have become loose or disconnected.
Finally, if all else fails, it’s recommended to contact a licensed pool or spa maintenance contractor or electrician to get a professional diagnosis and repair.
How long do Hayward ColorLogic lights last?
Hayward ColorLogic lights are designed to last for years, with an average LED bulb lasting around 30,000 hours. LED bulbs in Hayward lights are covered from manufacturer defects for a period of two years.
However, with proper maintenance and care, they should last much longer. To extend the life of the lights, pool owners should ensure they have proper circulation, avoid debris buildup and use the bulbs according to their specifications.
In addition, the lights must be properly installed and used in accordance with the manufacturer’s instructions. If well-maintained, they should remain working for many years.
Can you replace the bulb in a Hayward ColorLogic pool light?
Yes, you can replace the bulb in a Hayward ColorLogic pool light. Replacing the bulb is a fairly easy process that can be done with a few basic tools. To begin, you’ll need to turn off the electricity to the light fixture and make sure the pool is fully drained.
Once the light is cool to the touch, use a flathead screwdriver to remove the four screws that hold the light cover in place. Carefully remove the cover and locate the power supply box. Inside the box, you’ll find the bulb, which is typically held in by two screws.
Unscrew these and carefully remove the bulb, taking note of their orientation to ensure you install the new one correctly. Then remove the new bulb from the packaging and carefully fit it into the light fixture.
Reconnect the power supply box and screw the cover back onto the fixture. Finally, restore the power to the light and you’re done!.
How do you change a bulb in a Hayward Pool?
Changing a bulb in a Hayward Pool requires following a few steps to ensure it is done safely and effectively. First, you should turn off power to the pool by using the circuit breaker of your home. You should locate the start or light cord wires of the pool and then unscrew the light fixture and disconnect the power connector.
Depending on the type of pool, there may be either a single-pin or two-pin connector. After the power connector has been removed, the bulb may be cleaned and replaced. At this point, you should reinstall the light fixture and secure the power connector.
Once the cord wires have been reconnected, turn the power back on and test the bulb by turning on the light switch. If all the steps listed above have been followed correctly, the bulb should be successfully changed.
It is important to note that there may be slight variations in the steps depending on the model of pool.
