The LifeProof warranty provides a comprehensive coverage plan that features protection from manufacturers defects, accidental damage from handling (ADH), water protection failure, and other non-warranty repairs.
The LifeProof warranty is tailored to cover the LifeProof cases that are sold and purchased directly from the LifeProof website.
The warranty covers any defect in materials or workmanship up to a period of one year from the date of purchase. It covers material defects, premature wear, or damage caused by normal wear and tear. LifeProof will repair, replace, or provide an appropriate credit to your account if the case fails due to a defect.
Accidental damage from handling (ADH) coverage provides protection from drops and spills. The ADH coverage plan applies up to two years from the original purchase date and covers replacement with one incident per registered product.
The LifeProof warranty also covers water protection failure. This plan is meant to protect your phone from water/liquid damage as long as you use the device with a LifeProof case as instructed. If you experience water protection failure due to a defect or improper installation of the LifeProof case, the LifeProof warranty will cover the repair or replacement of the case and/or your device.
The LifeProof warranty even offers additional service plans. The screen replacement plan provides coverage up to two replacements over a two year period while the accidental damage protection plan covers damage up to two incidents of accidental damage per registered product over two years with a maximum of four replacements.
The LifeProof warranty provides reliable protection for all your devices. You can rest assured knowing that your LifeProof case is covered for various types of damage and the replacement or repair of your device is just a few steps away.
Will LifeProof replace my damaged case?
Yes, LifeProof offers a limited lifetime warranty that covers any factory defects and will replace your damaged case free of charge. If you believe your case has been damaged due to a manufacturing defect, you can contact LifeProof customer service to make a warranty claim.
Along with the cost of replacement, the company also covers shipping costs. In some cases, you may be asked to provide proof of purchase (e. g. , a receipt or invoice) to complete the warranty claim.
Note that the lifetime warranty only applies to LifeProof products purchased directly from the manufacturer or an authorized retailer. The warranty does not cover any damage that has been incurred by accident, misuse, or other extreme conditions.
Do you need a receipt for LifeProof warranty?
Yes, you will need a receipt to file a warranty claim with LifeProof. Your proof of purchase will be required to receive warranty service. This could be an itemized sales receipt showing the date of purchase, the product purchased, and proof of payment.
If the product was received as a gift, we will require proof of purchase from the original transaction. If an item was purchased from a third-party retailer, your retail invoice or statement of purchase showing the product was purchased from an authorized reseller is required in addition to a copy of the original product box.
The LifeProof warranty activation must be completed within 30 days of product purchase or the warranty offer is void. You will also need your product’s unique serial number found on the original box and/or the product itself in order to file a warranty claim.
Can I get a new LifeProof case if mine broke?
Yes, you can definitely get a new LifeProof case if yours broke. There are a variety of options for purchasing a new LifeProof case, such as through the LifeProof website or other retailers. In addition, you can also contact the LifeProof customer service team for assistance with ordering the replacement case.
When ordering, you will need your order number and the device you are purchasing the case for and if you are an Apple customer, you may need your iCloud account credentials as well. Once you have selected and placed an order, the new case should arrive within 7-10 business days.
Are Otterboxes guaranteed for life?
Otterbox does not currently offer a lifetime guarantee for their products but they do warranty their products for a minimum of one year. Otterbox warrants that their products are free from any materials and workmanship defects.
Should any of their products fail due to a defect they will replace the product at no cost to the customer. Otterbox has what they call their Limited Lifetime Warranty which basically gives customers a one-time replacement with a product of equal or lesser value within one year if the original product fails due to a defect.
This warranty is not applicable if the product has been damaged by accident, alteration, abuse, misuse, or unauthorized repair. Customers must also provide proof of purchase of the product. It’s important to note that neither Otterbox nor the retailers that sell Otterbox products will be liable for any damages (direct, indirect, incidental, or consequential) arising out of the use or inability to use a product.
Does LifeProof flooring have lifetime warranty?
Yes, LifeProof flooring does have a lifetime warranty. The warranty covers all manufacturing defects, including wear and tear, fading, staining, and discoloration from normal wear. The warranty also covers replacement or repair of defective product at no charge.
LifeProof also offers a 30-day money-back guarantee on all products, so if you are not happy with the product, you can return it within 30 days for a full refund. LifeProof also offers a limited warranty on their products, which covers the cost of product replacement or repair for material or workmanship defects for up to 5 years.
How long does it take for LifeProof to send you a new case?
It typically takes LifeProof 5-7 business days to process and ship an order, though this is largely dependent on your geographical location and the shipping address associated with your order. If you have ordered a customized case, it may take a bit longer to process and ship.
In that instance, LifeProof typically estimates a delivery time of 7-10 business days. It is also important to note that delivery times do not necessarily include weekends or holidays, so an order placed on a Friday may not actually ship until the following Monday.
Similarly, if you place an order on a holiday or weekend, that order will not be processed until the following business day. Finally, if you are ordering from outside the US, delivery times may vary based on the destination country’s customs regulations.
Is LifeProof next waterproof?
Yes, the LifeProof NEXT waterproof phone cases are designed to offer superior protection from the elements. They are made from a durable, lightweight polymer material that is designed to be up to 50% thinner than the average case, while still providing long-lasting protection from water, shocks, dust and other debris.
The cases also feature a slim, ergonomic design for ease of use, and come with a two-year limited warranty. The cases are certified to meet the IP68 dust and water-resistance standards, meaning they can be submerged in up to 2 meters of water for up to 30 minutes.
Additionally, the cases feature a unique acoustic membrane that preserves sound quality while protecting against water damage. To ensure optimal performance and durability, LifeProof recommends following their guidelines on proper use and maintenance of their cases.
How can I get a free LifeProof case replacement?
If you purchased a LifeProof case, you may be eligible for a free replacement. Visit the LifeProof website and log in with your account information. Select the “My Cases” tab and you may find an option there to submit a free replacement request.
You may need to provide proof of purchase such as an invoice or receipt. Once your request is submitted, a LifeProof customer service representative will contact you within 2-3 business days to assist you further.
A new case will arrive within 5-10 business days once the replacement request is processed. Additionally, LifeProof offers a one year case warranty. If your case shows a defect in materials or workmanship, you may submit a warranty claim through the LifeProof website as well.
What happens if my phone breaks in a LifeProof case?
If your phone breaks while inside a LifeProof case, you may be protected if you purchased one with a warranty. Many LifeProof cases come with a one year warranty that may cover any damages that occur due to the case, such as water damage, dirt damage, and other potential hazards.
If the damage occurred due to a defect or misuse of the product, the warranty may replace it, or at least give you a refund for the cost of the product.
It’s important to note that if your phone sustains actual damage because of an accident or force, the warranty will not cover that. In that case, you should seek out repairs from a local cell phone repair shop or from an authorized dealer.
And of course, if you didn’t purchase the LifeProof case with a warranty, then you may not have any coverage or protection regarding any damages that occur to your phone.
Are OtterBox and LifeProof the same company?
No, OtterBox and LifeProof are not the same company. OtterBox is a company that specializes in creating cases, covers, and other protection solutions for mobile devices such as smartphones, tablets and laptops.
LifeProof, on the other hand, is a sister company of OtterBox that specializes in producing waterproof cases and covers for mobile devices, as well as various other types of waterproofing and protection for everyday items.
While both OtterBox and LifeProof are owned by the same parent company, the two are distinct entities with different products and services.
Can I warranty a LifeProof case at Buy?
Yes, you can warranty a LifeProof case at Buy. Buy offers a refund or exchange through their warranty policy if the LifeProof case is damaged due to manufacturer defects or does not function as advertised.
If the LifeProof case is still under warranty, you can visit Buy’s website, find the product page for the LifeProof case, and click the “Warranty” button. From there, you will be taken to a page that will explain the warranty terms and conditions, as well as allow you to make a warranty claim.
It is important to keep your proof of purchase, as it may be required to process the warranty claim. Please note that Buy is unable to offer warranty coverage for any damages caused by accidents, mishandling, or user error.
Does a LifeProof case protect from dropping?
Yes, a LifeProof case does protect from dropping. LifeProof cases are engineered to meet or exceed military-grade standards for 810G, meaning they are tough enough to protect your device from drops and other physical impacts that can occur from everyday use.
The case performs drop tests from 2 meters, passing MIL-STD-810G 4-foot drop and scratch tests, providing a safe, reliable option for protecting your device from accidents. The scratch and drop-resistant case design is also composed of impact and shock-resistant materials, which helps deflect the force of drops and other impacts away from your device and absorbs and dissipates the force without passing any damage to your device.
Furthermore, the LifeProof case has a patented locking seal that wraps around the device and acts as an extra layer of protection against drops and normal wear-and-tear.
Which LifeProof case is the most protective?
The LifeProof FRE Case for iPhone is the most protective case in the LifeProof lineup. It is designed for the ultimate level of protection with four-proof protection for water, dirt, snow, and drop. It is designed with an advanced internal design to guard from the terrain and deliver a case engineered for full submersion up to two meters for one hour.
It is also designed with a scratch-resistant, clear window to protect the touchscreen from dirt and scratches. The built-in screen protector guards against drops and scuffs, while the two-piece port and plug covers seal out any debris.
Additionally, a foam seal in the case provides added protection against drops, while the shock absorbing interior helps to protect the phone from impacts. With its waterproof seal and robust construction, the LifeProof FRE Case provides the ultimate level of protection.
Why are LifeProof cases expensive?
LifeProof cases are expensive because they offer superior protection for your device compared to other types of cases. They have been designed and tested to keep your device safe, dry, and protected against drops, dust, and extreme temperatures.
Furthermore, they utilize advanced, high-density materials that make the cases lightweight yet incredibly durable. In addition, LifeProof cases are designed in a way that they won’t interfere with the use of your device, and they won’t block access to ports or buttons.
Finally, they carry couple of certifications, such as being waterproof up to 6.6 ft. and being drop-proof up to 6.6 ft. All of these elements contribute to the premium price tag that comes with LifeProof cases.
Does OtterBox replace phone if it breaks?
No, OtterBox does not replace broken phones. OtterBox provides a limited manufacturer’s warranty that offers customers a replacement product, free of charge, but only under certain conditions, such as having a manufacturing defect or being damaged during the first year of purchase.
The product must be accompanied by proof of purchase and be within the original manufacturer’s warranty period. If the product is not covered under warranty, there are no options for replacement. The company does offer an extensive line of protective cases and accessories for a variety of cell phones, tablets, and other electronic devices, to help keep them working properly and looking new.
How do I submit an OtterBox warranty claim?
Submitting an OtterBox warranty claim is a straightforward process. The first step is to create an OtterBox account on the official website, if you haven’t done so already. After that, you should go to the OtterBox website and make sure you have your Order Number or Serial Number handy.
Then go to the OtterBox Warranty page and fill out the claim form. This will complete the warranty submission process. As soon as your warranty is approved, OtterBox will contact you to arrange for a replacement or repair.
Please make sure to save a copy of your claim form and your Order Number or Serial Number as they may be needed. If you have any questions or need assistance, the OtterBox Support Team can be contacted by phone or email.
What is the warranty on an OtterBox phone case?
The OtterBox phone case warranty is very robust and reliable. OtterBox offers a limited lifetime warranty that covers any defects in material or workmanship up to two years from the original purchase date.
This includes any discoloration and warping of the case, as well as the failure of any non-replaceable parts due to normal wear and tear. The warranty is only valid for the original purchaser and must be registered with OtterBox within 60 days from the purchase date.
Any defects uncovered as a result of improper use, misuse, accident, or neglect, such as dropping the phone, are not covered by the limited lifetime warranty. OtterBox also offers a one-time replacement option for any product that has a manufacturing defect.
This allows customers to exchange their current OtterBox case for a new product of the same make and model. Customers must keep their original product, as it must be returned to OtterBox in order to receive a new product.
How can I get a free OtterBox?
Unfortunately, OtterBox does not offer free products. However, there are a few ways to save money when purchasing an OtterBox. One way to save money is to take advantage of OtterBox’s available discounts and offers for online orders or in-store purchases.
The website often offers free shipping or discounts on specific products. Additionally, OtterBox regularly offers promotional codes that you can use to save money on your order. This can range from a percentage off a particular item or free accessories with purchase.
Additionally, you can find reduced prices on used or pre-owned OtterBox models on websites such as eBay or Amazon. Comparisons shopping can also help you find the best deals and get the most out of your money.