Apple products are typically covered under a one-year limited warranty from the date of purchase. The warranty covers defects in materials and workmanship and also includes technical support and phone support as part of its coverage.
Additional extended AppleCare+ protection can also be purchased for Apple products, which provides additional coverage beyond the standard warranty, including an additional year of coverage, repair or replacement coverage, and up to two incidents of accidental damage.
What is not covered under Apple warranty?
Apple’s limited warranty and AppleCare Protection Plan does not cover any hardware or software that has been abused, misused, modified, or tampered with in any way. Additionally, it does not cover damage caused by normal wear and tear, accidents, pets, liquids, extreme temperatures, and other factors beyond Apple’s control.
Any data loss that is not the result of a defect in the hardware or software is also ineligible for warranty coverage. Additionally, the warranty does not cover repairs that are caused by third-party products, services, or modifications that are not Apple’s.
Furthermore, the warranty does not cover any damage that results from repairs attempted by a third party, or services not authorized by Apple. Non-Apple branded products and accessories are not covered under Apple’s warranty, and must be referred to the product manufacturer for any questions or assistance.
Lastly, the warranty does not cover any damage that was caused by using non-Apple branded products that are not officially licensed by Apple.
Do I need a receipt for Apple warranty?
Yes, it is always a good idea to keep a receipt for any product that you purchase, including those from Apple. This is because having proof of purchase can be important when it comes to exercising your warranty.
Apple requires proof of purchase in order to process any warranty work. It is also beneficial to have a record of when you purchased the item, so you can track when your warranty period is ending. Receipts also come in handy if you ever need to make any changes to the warranty coverage, such as transferring it to a new owner.
Therefore, if you are buying an Apple product, make sure you keep the receipt, especially if you want to be able to take advantage of the warranty offered.
Does Apple give you a new phone under warranty?
Yes, Apple does provide a new phone under warranty. Depending on the type of warranty you purchased, you may be eligible for a replacement or repair of your device. With Apple’s Standard Limited Warranty, any manufacturing defect or malfunction covered by the warranty may be eligible for a replacement device.
AppleCare+ gives you additional coverage, including up to two incidents of accidental damage each year, and may be eligible for a replacement device if your device cannot be repaired. It is important to note that with both of these warranties, only original Apple-branded products and Apple-branded accessories are covered.
Is water damage covered by Apple warranty?
No, water damage is not covered under Apple’s standard Limited Warranty, AppleCare+ Protection Plan, and/or AppleCare Protection Plan extended service contracts for any Apple products. Generally, Apple does not cover damage that occurs due to misuse, accidents, unauthorized service, tampering, or external causes, such as water damage, chemical damage, fire, earthquake, war, theft, etc.
Additionally, any liquid damage related to corroded or damaged ports, audio jacks, SIM card slots, and other external components is also not covered by Apple. However, Apple does offer AppleCare+ Protection Plans for select products, which may provide additional coverage for accidental damage including liquid damage; such coverage levels, as well as the terms of the AppleCare+ coverage, vary by country and product.
You can visit Apple’s support website to learn more about AppleCare+ and what types of coverage are available in your country.
Does Apple warranty cover back glass?
No, Apple does not cover any damage to the back glass on your device through its AppleCare+ standard warranty. The AppleCare+ plan covers repair or replacement of defective devices and accidental damage – but it does not cover physical damage caused by drops, liquid damage, and other physical damage to your device including the back glass.
If you need to replace your back glass, you would need to go to a third-party repair shop.
Can I get free replacement AirPods?
Unfortunately, AirPods are not eligible for free replacement. If your AirPods or charging case are damaged accidentally, you may be able to replace them for an out-of-warranty fee. If your AirPods or charging case get lost or stolen, you can purchase a replacement for a fee.
Depending on which model of AirPods you have, the fee may be between $59 and $69. You can find more information on Apple’s website here: https://support. apple. com/en-us/HT208107.
Do warranties cover stolen items?
No, warranties typically do not cover items that have been stolen. Warranties are generally intended to cover defects in material or workmanship of the item, and not loss due to theft. However, depending on the type of warranty offered for the item, liability for stolen items may be covered if a specific service or endorsement has been purchased in addition to the standard warranty coverage.
It is important to review the terms of the warranty to determine what is and is not covered when a theft occurs. Homeowners and renters insurance policies usually offer property protection for stolen items and may be the best option for coverage in this situation.
Will Apple replace my iPHONE if it’s under warranty?
Yes, Apple will replace your iPhone if it is under warranty. Depending on the type of warranty you have and the extent of the damage to the phone, Apple may replace it for free. AppleCare+ covers your iPhone for two years from the original purchase date of your iPhone.
Any damages to your iPhone, including a cracked screen, are covered under warranty as long as it is reported within the two year period. Depending on the type of AppleCare+ purchased, additional coverage may be available for accidental damage and out-of-warranty repairs.
Apple also offers a manufacturer’s warranty that provides coverage for manufacturing defects over the same two-year period. If your iPhone is under warranty, make sure to contact Apple Support to inquire about having it replaced.
Do all iphones come with a 1 year warranty?
No, not all iPhones come with a 1 year warranty. Some iPhone models may come with a 1 year limited warranty, which includes service coverage for a defective battery, while others may come with a 90-day limited warranty.
If a customer purchases a new iPhone from Apple online or in an Apple Store, they may purchase an AppleCare+ protection plan in addition to the standard limited warranty. This plan provides an extra year of coverage and includes up to two incidents of accidental damage coverage.
Customers should also check with their wireless carrier or Apple authorized service provider for additional coverage options.
What does the Apple 1 year limited warranty cover?
The Apple 1 year limited warranty covers your Apple-branded hardware product and Apple-branded accessories contained in the original packaging against defects in materials and workmanship when used normally in accordance with Apple’s published guidelines for a period of one year from the date of original retail purchase by the end user.
The warranty does not apply to defects arising from normal wear and tear or improper use, or specific exclusions set out in the warranty documentation. The warranty does not include coverage for software or non-Apple branded products.
The coverage for accessories that come with the product includes repairs or replacements for defective product components or, if Apple or its authorised service provider determines that it is not possible to repair or replace the defective product, a refund of the purchase price as set out in the warranty documentation.
Apple may require that you provide proof of purchase details and/or comply with other requirements before receiving service under the warranty.
