If you don’t return a Redbox movie by the due date, you will be charged for the full price of the movie as well as a $25 fee. If the movie is returned late but still within 7 days of the due date, only the full price of the movie will be charged.
After the 7-day late period Redbox will report your account to a collections agency. Redbox also reserves the right to add additional fees or restrictions if they deem it necessary.
What do I do if I get the wrong Redbox movie?
If you get the wrong Redbox movie, you should return it to the original Redbox kiosk where it was rented and exchange it for the movie you intended to rent. The kiosk will scan the DVD to verify it has been returned, and then you will be able to select and rent the movie you wanted.
If the wrong movie was sent to you in the mail, you can contact Redbox customer support and they will help you get the right DVD.
What happens if you don’t return a Redbox movie on time?
If you don’t return a Redbox movie on time, they will charge you a daily late fee. The exact amount of the late fee varies but is typically around $1.50 per day. If you don’t return the movie after it has been overdue for more than 25 days, the company has the option to refuse to accept the late return and may pursue more aggressive collection action.
In addition to potential late fees, you may also experience negative impacts on your credit score if the movie is sent to collections and not paid for in full. That’s why it’s important to return any Redbox movies you rent on or before the due date.
Can Redbox movies be returned anywhere?
No, Redbox movies cannot be returned anywhere. Movies need to be returned to the same Redbox kiosk that they were rented from. Furthermore, returns need to be made before the rental period ends in order to avoid additional fees.
If you are unable to return your movie to the original kiosk, you can call Customer Care at 1-866-733-2693 and they may be able to help.
How long do you have to return a Redbox movie?
It depends on the Redbox location. Generally, you need to return the movie by the end of the following day, to avoid any extra rental fees. Rental fees vary depending on the movie. For example, a nightly rental of a new release movie usually costs $1.
75, and each additional day will add an additional $1.75, with a maximum fee of $21.75. If you return the movie late, an additional day’s rental fee will be charged for every 24-hour period the movie is late.
To avoid additional fees, it is important to return the movie before or on the due date.
What is the phone number for Redbox customer service?
The customer service phone number for Redbox is 1-866-733-2693. If you’d like to speak with a Redbox representative, this is the number to call. The customer service team is available from 7am until midnight central time.
Please have your phone number and rental/transaction details on-hand when calling.
How do I cancel my Redbox account?
To cancel your Redbox account, you will need to contact customer service. When you call, you should specify that you would like to cancel your account and provide them with your account information. Redbox customer service can be reached online at help. redbox.
com or you can contact them directly by telephone at 1-866-733-2693. The customer service lines are open Monday to Saturday between the hours of 8 AM and 9 PM CST and Sundays from 9 AM to 5 PM CST. Once you have contacted customer service, they will be able to assist you in canceling your Redbox account.
How much does a Redbox movie cost?
The cost of a Redbox movie rental varies based on the type of movie you are renting. For DVD rentals, the cost is typically $1.75 per night and Blu-Ray rentals are typically $2.00 per night. There may be an additional charge if you keep the movie longer than the allotted time, which is usually one night.
Keep in mind that sometimes Redbox offers special deals such as discounts on rentals, free movie offer codes, or buy one get one free, so be sure to check the Redbox website or promotional emails for any current offers.
To make a rental, you can either find a Redbox kiosk and make a selection using the touch screen, or you can use the Redbox app for even more convenience. You’ll need either a major credit card or a debit card backed by Visa, Mastercard, American Express, or Discover in order to make the payment.
Do Redbox machines take cash?
Yes, Redbox machines do take cash. They also accept debit cards, credit cards, and prepaid cards. All machines allow you to use either cash or a card to pay for any rental, although some accept only cash for certain transactions.
To use cash, you will have to have exact change as the machines do not give out change. After you make your selection, you will insert the appropriate amount of cash or card and follow the directions on the machine to complete your transaction.
Why does Redbox keep charging me?
Redbox keeps charging you because you are likely renting movies from the service. Redbox works like a vending machine, allowing customers to rent and return movies from physical kiosks. Each time you rent a movie from Redbox, it will charge you for the cost of the rental.
Depending on what type of movie you rent, the amount of the charge will vary. Additionally, if you keep the movie for longer than the designated time period, you will be charged late fees as well. Redbox also offers a subscription service that allows customers to pay a flat fee per month and rent a certain number of movies.
If you have this subscription, then you will be charged on a recurring basis as long as you remain subscribed.
How can I use Redbox without a credit card?
You can use Redbox without a credit card by opting for the Prepaid Card options. Redbox offers two types of Prepaid Cards – Redbox Play Pass and Redbox eGift Card. The Redbox Play Pass works like a regular credit card and you can add up to $200 worth of balance by purchasing a Prepaid Play Pass Card or Play Pass Balance Refill Card at participating Redbox kiosks and other retail locations.
On the other hand, the Redbox eGift Card can be purchased online from their website through a secure payment transaction. You can also add up to $75 worth of balance on your Redbox eGift Card. Redbox provides flexibility and convenience to you while making your rental easier.
You just need to insert your prepaid card in the card reader and be sure to keep the balance on the card above the rental fee in order to complete your rental.
Do Redbox movies have to be returned to same location?
No, Redbox movies do not have to be returned to the same location. A customer can return their movie to any Redbox location, since all of their machines are connected. Redbox does offer incentives, however, for customers to return their movie to the same location, such as rewards points.
They also encourage customers returning movies to check the app ahead of time to make sure the movie has not already been rented from that location.
How long does Redbox hold for pickup?
Redbox generally holds reservations for up to two hours after the selected pick-up time. If you’re unable to pick up your rental within two hours of the scheduled pickup time, your order will be canceled and you won’t be charged.
You’ll receive an email confirming your cancellation. If you’re running late, you can try to reschedule your pickup time in the app or on the website. Make sure to do this before the order’s original pickup time so that you won’t be charged for a canceled order.
What if I rent Redbox after 9pm?
If you rent a Redbox movie after 9pm, the DVD will be due at 9pm on the next evening. When you check a movie out, the selection screen will show you the due date, as well as the cost of the rental. Once you reserve a movie, you have one day to pick it up.
If you don’t pick the movie up within 24 hours, the reservation will be cancelled and the movie won’t be set aside for you. Depending on availability, when you visit the Redbox kiosk you may still be able to rent the movie.
However, it’s not guaranteed that the movie you wanted will be available as other customers may have checked it out already.
How do I use Redbox?
Using Redbox is easy! First, you can search for a Redbox near you by going to Redbox. com. If you don’t already have a Redbox account, you will need to create one. Once you have an account, you can then search for the movie, game, or other item you want to rent.
Once you find an item you want, you can reserve it directly at the kiosk or in the Redbox app. When you arrive at the kiosk, you will use your account number and pin to access the reservation. Then, you can simply follow the instructions on the kiosk’s screen to select the item you want, complete the rental and payment process, and pick up your item.
To return your rental, simply drive up the kiosk and insert the item into the return slot. You will then receive an email receipt for your rental.
What time do new Redbox movies become available?
Typically, new releases become available for rent on Redbox at 12:01 a. m. on the day of their release. For example, if a new movie is released on Tuesday, it will usually be available for rental from a Redbox kiosk on Tuesday morning.
Keep in mind that due to regional availability, some movies may be available slightly before 12:01 a. m. However, if you’re looking to get your hands on a new release on the day it comes out, the official time is 12:01 a. m.
What if Redbox machine is broken?
If the Redbox machine is broken, the best thing to do is to contact Redbox customer service for assistance. You can call them at 1-866-733-2693 or you can contact them through their website at www. redbox.
com/contact. If their customer service is unable to help you, then you may need to find another Redbox machine to rent or purchase a movie or video game from another retailer. You should always check the condition of the Redbox machine before inserting your payment, as it is possible that the machine may be out of order.
Be sure to check out their website and app for more information on upcoming new releases and special deals.