If your LifeProof case breaks, the first thing you should do is check if it is still under warranty. If it isn’t, you may wish to contact LifeProof directly to see if they can offer you a replacement.
If they can’t, you should inspect the case to see what may have caused the break. If it’s due to a manufacturing defect, you may be able to have a local electronics store or online retailer replace the case.
If the break was due to something that was outside of the manufacturer’s control, such as dropping the case or being exposed to too much water, then the chances of a replacement are much less likely.
Regardless, you should check to see if the phone inside the case has sustained any damage. If it has, you should see if your phone insurance covers it. Otherwise, you’ll need to contact Apple or your phone’s manufacturer to get it repaired or replaced.
If you’re using a LifeProof case with a different device, such as an iPad or tablet, you may need to contact the appropriate manufacturer to see if they can provide you with a replacement case.
At the end of the day, it’s important to make sure that your device is secure and functioning properly, regardless of the state of your LifeProof case.
Do LifeProof cases have a lifetime guarantee?
Yes, LifeProof cases do have a lifetime guarantee. As long as you are the original purchaser of the case, there is a lifetime warranty to protect your device from any possible defects in material or workmanship.
If your LifeProof case does have a defect, LifeProof will gladly replace the product at its discretion. However, the warranty does not cover cases that are damaged or worn due to excessive use or abuse such as dropping the case or submerging it in water.
Additionally, LifeProof also offers a 90-day no questions asked money-back guarantee. To verify your product is eligible, be sure to check the exact warranty coverage on the product page.
What does LifeProof case warranty cover?
The LifeProof case warranty covers your case for two years from the date of purchase for any defects in material and craftsmanship. This extended warranty also covers any damages caused by normal wear and tear, as well as any defects in materials or workmanship that may occur during normal use of the case.
This warranty does not cover any accident, abuse, misuse, unauthorized repair, alterations, or other external causes. In addition, any water damage to the case that is accidental will also not be covered under the warranty.
If you experience any defects during the two year period, LifeProof will offer free repairs or replacement with a case of equal value to the original. It’s important to note that the case must be purchased from a LifeProof authorized dealer to qualify for the extended warranty.
If you ever have any questions or need help with your case, LifeProof also has a dedicated customer support team that can answer all you questions and help you resolve any issues you may have.
How do I warranty My LifeProof case?
If you want to take advantage of the warranty offered with your LifeProof case, you’ll need to register your product. To register, go to the LifeProof website and navigate to the MyLifeProof page. Once there, click on the “Register Now” button, and fill out the required information, such as your name and contact information.
After you’ve registered your product, you’ll be able to file a claim and process any returns or refunds.
If you need to file a warranty claim, you can do so on the LifeProof website. Start by visiting the “MyLifeProof” page, and log into your account using the email address and password you used when you registered your product.
Once you’re logged in, choose the product you’re filing a claim on, and fill out the neccessary information. Make sure to include as much detail as possible, such as a description of the issue you’re experiencing, as well as any photos of the product or proof of purchase.
After you’ve filed your claim, you’ll receive an email with a Return Merchandise Authorization (RMA) number. Be sure to include this number on the package when you send the product back to LifeProof.
Once your product is received, a LifeProof customer service representative will contact you with an update. If your claim is accepted, you’ll receive a replacement product or a refund, depending on the specific terms of your warranty.
In most cases, LifeProof will cover the cost of any repairs or replacement parts needed to fix your product, as long as you haven’t caused any damage through misuse or mishandling.
Does LifeProof FRE have a screen protector?
Yes, LifeProof FRE does have a screen protector. The screen protector is designed to protect the screen from scratches, dust, dirt, and other debris. It is made from glass material that is ultra-thin, yet incredibly durable and able to prevent damage from drops and even sharp objects.
The screen protector also resists fingerprints and smudges, ensuring that the phone stays clean and highly responsive. Additionally, it offers an extra layer of protection to the screen and ensures that it remains looking as good as new for a long period of time.
The screen protector is designed to provide a smooth, responsive experience and is easy to install.
Is the LifeProof next case waterproof?
Yes, the LifeProof next case is waterproof. This case has been designed to be waterproof up to 2 meters for 1 hour, making it a great option for a variety of water activities or for everyday use. The case has an IP68 rating and is designed to keep your phone safe from water, dirt, and dust.
The case also has an anti-reflective optical-glass camera lens, along with a scratch-resistant screen protector that also helps protect your device from scratches and other damages. All the ports and buttons on the case are also waterproof, so you don’t have to worry about water getting into any of the ports or damaging the device.
The case also comes with a detachable shoulder strap, so you can carry your phone safely on any adventure.
What is LifeProof MagSafe?
LifeProof MagSafe is an innovative accessory that was introduced by Apple in 2020. It is a magnetic charging system that uses Apple’s MagSafe charges to securely mount compatible accessories to compatible Apple devices.
The MagSafe charger consists of an internal magnet that helps guide the charger to the back of an approved device and keeps it firmly attached as long as it is connected. It enables faster wireless charging than traditional charging and is compatible with the iPhone8, 8 Plus, X, XS, XS Max, XR, 11, 11 Pro, 11 Pro Max and the 12, 12 Pro, 12 Pro Max.
LifeProof MagSafe allows for users to attach compatible accessories such as card holders, photo cases, and snap on grips. The accessories are designed to be attached quickly and easily and can be easily detached and replaced when necessary.
MagSafe chargers are also used to power UV sanitizers and to recharge Qi-compatible wireless headphones or certain Apple products.
Using MagSafe is an efficient and effective way to stay connected with your Apple devices. It is an efficient way to ensure your phone or Apple product is always connected and charged while avoiding wireless clutters.
Will LifeProof send me a new case?
Yes, depending on the details of the warranty that applies to your LifeProof case purchase, you may be eligible for a new case being sent to you. To see if you are eligible, you will need to check the details of the warranty.
Often, LifeProof cases come with a 1-year warranty and if you meet the conditions of the warranty, you may be eligible for a new case being sent to you. To check the details of the warranty and begin the process for a new case being sent to you, please contact customer service at LifeProof.
Is LifeProof owned by OtterBox?
No, LifeProof is not owned by OtterBox. LifeProof is owned by the international asset management firm, private equity firm, and venture capital firm Parthenon Capital. LifeProof has been owned by Parthenon Capital since 2017.
Prior to that acquisition, LifeProof had been independently owned since its founding in 2009. Otterbox, on the other hand, has been independently owned since its founding in 1998, and is currently owned by the parent company, Otter Products, LLC, located in Fort Collins, Colorado.
While both LifeProof and OtterBox are known for their protective cases and accessories, they are separate entities.
When did LifeProof see case come out?
LifeProof first released its cases to the public in 2011. The cases included the LifeProof FRE, which was their original waterproof case. This was one of the first cases to make an iPhone waterproof, allowing users to take their phone into the pool without fear of damage.
The company notes that their original case was successful due to its slim profile, innovative design and commitment to protecting phones from water, dirt, shock, snow and ice. Since then, the company has released new cases every year in varying designs, such as the LifeProof NEXT, the LifeProof SLAM, and the LifeProof FRĒ Power for the iPhone 8.
LifeProof also offers cases for tablets and Android devices.
Do you need a receipt for LifeProof warranty?
Yes, you need a receipt for a LifeProof warranty. Any product purchased and registereddirectly through LifeProof. com must include proof of purchase with the warranty registration. This proof of purchase must be a dated store receipt from an authorized LifeProof retailer.
Moreover, the receipt must include the serial number of the product and the retail price paid must be included on the receipt.
It is very important to keep your original sales receipt as it is necessary for the purpose of registration and for any future warranty services should your product require them. Having your proof of purchase on hand helps us to authenticate your purchase, verify the warranty period and give you priority in the queue for service.
Does LifeProof case protect against drops?
Yes, LifeProof cases are designed to provide protection against drops and other impacts. Many of their cases have been tested and certified to achieve up to 14 feet of drop protection when used with the included foam guard.
This foam guard helps to absorb shock and spread the force of a drop over a larger area, helping to protect your device from any potential damage. Other cases have been lab-tested to achieve up to 6.
6-foot (2-metre) drop protection for your device. In addition, their cases are constructed of an impact-resistant material that helps to keep your device safe from scratches and other minor impacts. All in all, LifeProof cases provide strong protection against drops and other impacts.
Can you shower with LifeProof case?
Yes, you can shower with a LifeProof case. LifeProof makes waterproof cases designed to protect your phone from dirt, dust, snow and water. These waterproof cases are IP-68 certified which means they can be submerged in 6.
6 feet of water for up to an hour and protect your phone from damage. LifeProof cases come with an additional O-ring for added protection, which helps to ensure a tight seal, so you can use your device during and after a shower.
You’ll want to keep in mind not to directly expose the headphone jack or charging port to water exposure for prolonged periods as that could cause damage. Additionally, it’s best practice to rinse and dry the exterior cover of your waterproof case after exposure to salt water or chlorine which can facilitate corrosion over time.
To make sure your phone is always protected, replace the O-ring if you notice physical changes (such as discoloration or warping).
Can a LifeProof case go underwater?
Yes, a LifeProof case is designed to be waterproof, providing full protection when submerged underwater. The case is made to be impact-resistant and water-resistant, so it can handle just about any aquatic environment.
Its high-tech sealing and port covers help protect your phone from water, dirt, dust and snow. The case has been tested to be able to withstand up to 6.6 feet of water for up to an hour. It is certified IP-68 rated waterproof and dustproof, so it will help you take your device to depths up to 6.6 feet.
Additionally, the case comes with a lanyard and carabiner clip so you can easily attach it to yourself or a bag. With a LifeProof case, you’ll never have to worry about your phone getting wet when you’re out on the water.