Apple’s iTunes refund policy allows customers to receive a refund for any purchases made on the iTunes Store, App Store, iBooks Store, or Apple Music, so long as the request is made within 14 days from the date of purchase.
Eligible refunds requests must be made in the country or region in which the purchase was made. You may also be asked to provide the iTunes Store, App Store, iBooks Store, or Apple Music invoice number, or order ID.
You can place a refund request through iTunes Support or through the Report a Problem page.
For iTunes Store and App Store purchases, you may receive a refund in the form of the original payment. For Apple Music, Apple News+, and other content and services, Apple may provide a refund in the form of store credit.
Apple does not accept cash refunds, and will not refund iTunes or App Store gift certificates, iTunes vouchers or promotional codes.
You may be asked to provide additional information to verify your identity and the reason for your request. Other restrictions may apply, and Apple reserves the right to refuse a request for a refund for any reason.
Can iTunes credit be refunded?
Yes, iTunes credit can be refunded. Apple offers refunds for any iTunes digital content purchased within the last 90 days, including movies, TV shows, music, games, audiobooks, and apps. To request a refund, you will need to contact the iTunes Store through the “Report a Problem” page.
You’ll need to sign in to your Apple ID and provide the order number of the purchase. If you don’t have the order number, Apple will help you hunt it down as long as you provide additional information about the purchase, such as the approximate date, email address, last four digits of your payment method, and/or billing address.
Once you are approved for a refund, the iTunes credit will be placed back in your account. Please note that you cannot use the original order number of the refunded purchase to make a new purchase.
Does Apple refund purchases made by a minor?
Yes, Apple does typically offer refunds for purchases made by a minor. However, these refunds are given on a case-by-case basis and each request is reviewed on an individual basis. To request a refund, the minor or their parent or guardian must contact Apple support directly.
Purchases made through the iTunes Store, App Store, iBooks store, Apple Music, or Apple TV must be requested within 90 days of the transaction date. Purchases made through other Apple services may have different refund policies, so it is important to check with those services for more details on their refund policies.
In addition, Apple may require additional information before verifying the purchase and issuing a refund such as proof of identity, proof of purchase, or the minor’s age. Depending on the purchase, Apple may also require a signed parental permission form to be submitted before granting a refund.
Apple’s decision to offer a refund to a minor is at their discretion and ultimately depends on the type of purchase made and the payment method used.
How long do iTunes purchases stay pending?
Purchases made through iTunes typically stay pending for up to 24 hours. During this time, the purchase is being processed and is not yet officially accepted. Once the purchase has been officially accepted, it will no longer be considered pending.
Generally, it will be available to you right away once the purchase is complete. If there is any delay, it is usually due to an issue with your payment or bank. You can always contact Apple Support for more help with understanding the status of your pending purchases.
Can I cancel an app purchase on Iphone?
Yes, you can cancel an app purchase on an iPhone. To do so, open the App Store app and select your profile icon in the top right corner. Tap on your Apple ID, then select View Apple ID. Enter your Apple ID password if asked.
From the Account Settings screen, select Subscriptions and then select the subscription you wish to cancel. Tap the Cancel Subscription option, and then confirm your cancellation. Your app purchase will now be cancelled and you will not be charged again.
Will iTunes give me a refund?
Yes, iTunes can provide refunds under certain conditions. All iTunes purchases are backed by Apple’s Refund Policy. Each request is subject to review by Apple. Generally, refunds can be issued if the purchase was made within the last 90 days, if the item is unopened, and if the receipt or invoice can be provided.
Refunds can also be requested if the item is defective, or if there is an issue with content or a billing issue. If you believe you’re eligible for a refund, you can submit your request through iTunes.
More information about refunds on iTunes can be found at: https://support. apple. com/en-us/HT204084.
Why can’t I get a refund on iTunes?
Unfortunately, you can’t get a refund on iTunes purchases. According to the Apple policy, once you buy an item on iTunes, you are not eligible for a refund since digital goods are not returnable once they are delivered.
Apple Music and Apple TV subscribers can receive a full refund if they cancel within two weeks and they have not used the service, however this does not apply to iTunes purchases. The good news is that you may be able to exchange purchased content for something else, as long as it has not been used or downloaded.
To exchange an iTunes purchase, you should contact iTunes Support with your order number, name, and email address. Depending on the situation, they will assess your request and may approve an exchange.
However, there is no guarantee that your request will be approved.
If the content you purchased on iTunes is defective for any reason, you may be eligible for a full or partial refund. In this case, you should contact iTunes Support with details about the issue. If your issue gets verified, then you will receive a refund.
In conclusion, refunds on iTunes purchases are not available in general, however if the content you purchased is not working as expected, you may be able to get a refund or exchange. In case you need assistance with refunds or exchanges, contact iTunes Support for further assistance.
How do I get my money back from a subscription?
The best way to get your money back from a subscription is to contact the company’s customer service or billing department. You can generally find their contact information on the company’s website or app.
When you call or email the customer service representative, provide your full name, account details, and the date of the transaction (if possible). Explain the situation and politely ask for a refund.
Be sure to have all the details and documents ready in hand for reference if needed.
In some cases, the company may require a form to be filled out in order for the refund process to begin, in which case they will provide you with the form and the next step. Companies may also offer refunds in the form of credits or coupons, which you can use the next time you buy the service.
If you still don’t receive a refund even after following up with the customer service, you can contact your bank to dispute the charge and file a complaint.
What happens if I cancel Apple Music subscription?
If you cancel your Apple Music subscription, you will no longer have access to any of the streaming music, music videos, or other content that was included in the subscription. After you cancel, you will still have access to any music that you’ve purchased or downloaded from the iTunes Store, and you will continue to own any music you’ve purchased through Apple Music, but without a subscription, you can no longer stream content.
If you purchased a Family Membership and had access to Apple Music Family Sharing, any members of your Family Group must be removed from the group and will no longer receive access to the Apple Music Library.
If you still want the ability to customize playlists and access the entire Apple Music library of content, you can always renew you subscription at any time. Additionally, you may still receive emails about Apple Music, your purchase history, new music releases, and other related notifications.
What happens if I stop paying for Apple Music?
If you stop paying for Apple Music, you will no longer have access to any of the songs, albums, and playlists that you have saved or favorited. You will also not be able to stream any songs from the Apple Music catalog or create personal playlists.
After your membership expires, you can still access any downloaded music, but you will not be able to redownload this music if it’s removed from the Apple Music catalog. You should make sure to back up any of your music that you don’t want to lose.
Additionally, any data associated with Apple Music, such as past recommendations and playlists, will be erased. You will also no longer be able to access Beats 1 radio, or use other features such as “Connect”, or family sharing.
Where is iTunes and App Store in settings on iPhone?
The iTunes and App Store settings on an iPhone can be found in the “Settings” application. This is usually located on the home screen of the device, or in the app drawer. Once you have opened the Settings app, simply scroll down until you find the iTunes and App Store section.
You may also search for it using the search bar at the top of the Settings app.
In the iTunes and App Store section of the Settings app, you can control things such as Automatic Downloads, Cellular Data Usage, iTunes Account Settings and more. This is where you would also go to sign into your Apple ID account to access the iTunes and App Store features of your iPhone.
How do I delete apps from App Store history?
There are two main ways that you can delete apps from your App Store history.
The first way is to hide them. To do this, open up the App Store on your device and go to “Purchased. ” Here, you can select which apps you want to hide from your list by simply swiping left on them and clicking on “Hide.
” This will remove the app from your list but it will still be available for you to view if you search for it within the App Store.
The second way to delete apps from your App Store history is to completely remove them from your account. To do this, open up your Settings app and select “iTunes & App Store. ” Then, select the Apple ID you used to purchase the app, and select “View Apple ID.
” Here, you can select the “Manage” option next to the “Hidden Purchases” section and then click on the apps that you want to delete. Once you’ve selected the items you want to remove, select “Unhide” and then confirm your selection.
This will completely delete the apps from your account and you won’t be able to view them in your App Store history.
