Thumbtack is a modern online platform designed to connect people who need help in a variety of services with local professionals. It is a way for customers to find the exact service professional they need quickly and conveniently.
Through Thumbtack, customers can view a list of qualified and local professionals for hundreds of services ranging from photography to landscaping and everything in between. Customers are able to read reviews from past customers and compare professional’s credentials, making it easier to find the professional that is the best fit for their needs.
Professionals are able to create their own profiles and market their services directly to customers in the local area. Thumbtack also provides businesses with tools to enhance their presence online, manage customer inquiries, and measure their performance.
In addition to providing a platform for customers and service professionals, Thumbtack also helps businesses better manage project execution and establish communication between customers and professionals.
What is the purpose of Thumbtack?
The purpose of Thumbtack is to connect people with the professionals they need to get the job done. By using Thumbtack, professionals can find customers, and customers can find qualified professionals in local areas.
Thumbtack also provides an online platform for customers to post their project details and receive free quotes from local professionals. Once the customer finds the right professional, they have all the tools they need, right at their fingertips; including message boards and appointment scheduling, payment processing, and more.
The goal is to make it easier and faster for customers to find the right professionals and get the work they need done.
Who are Thumbtack competitors?
Thumbtack’s competitors can vary depending on the services provided. For example, when it comes to connecting customers to businesses such as cleaners, electricians and photographers, Thumbtack’s main competitors may include sites such as HomeAdvisor, Angie’s List, TaskRabbit and Yelp.
All of these sites have their own benefits and offerings when it comes to helping customers find local professionals for services such as these.
Thumbtack also provides services specifically geared towards providing customers with access to specialized professionals, such as lawyers, accountants and business consultants. In this arena, their competitors may include sites such as LegalZoom, Avvo and Advice for Small Businesses.
Many of these companies aim to help customers find the best professionals to suit their needs, and they all have different pricing models, features and tools that may make one a better option than the other depending on the specific services a customer is looking for.
Ultimately, deciding which company to use comes down to weighing the pros and cons of each option against one’s personal needs and preferences.
Can you trust people on Thumbtack?
Yes, you can trust people on Thumbtack. Thumbtack takes the responsibility to protect customer safety seriously and provides a platform that is secure and reputable. The website has measures in place to ensure that both customers and service providers avoid scams and fraudulent activities.
In specific, the company requires that all service providers submit detailed business information and pass a background check before they are approved. In addition, Thumbtack allows customers to provide feedback on contractors after they have used their services, which helps build a community of trustworthy users.
Moreover, their customer support team is available 24/7 in case of any disputes, so customers can feel secure that their concerns are addressed quickly. Finally, the company also has a guarantee program in place where customers can be reimbursed if the contractor does not perform the contracted services.
Does Thumbtack have a fee?
Yes, Thumbtack does have a fee. Depending on the services and location, there will be a variable cost associated with each Thumbtack job. For example, depending on the services you need completed, you could be charged a processing fee, a quote fee, a bid fee, a lead fee, or a subscription fee.
The exact cost of each job will depend on the service, the area, and the competitive bidding process. Some areas may also be subject to taxes or additional fees. Additionally, if a professional is hired, they will typically pay Thumbtack a 10-20% fee, depending on the service.
To get the most accurate cost information, it’s best to contact Thumbtack directly or review the fees in your local area.
Which is better Thumbtack vs HomeAdvisor?
Deciding which is better between Thumbtack and HomeAdvisor is largely a subjective decision. The answer is going to depend on the type of service being sought, the budget, how much time is available to devote to the search, and other factors.
For those looking for house improvement or home repair services, such as tree removal, HomeAdvisor is typically considered better. They offer comprehensive listings with detailed customer reviews and ratings for services in the comfort of your own home.
Furthermore, the wide range of local services allows the individual to find exactly what is needed.
For services such as coaching classes or business services, Thumbtack is generally considered better. They have a much more comprehensive list of services, and they offer more personalized customer service.
The customer has more control over the search, such as the number of bids they are looking for and the budget, which makes it much easier to find the perfect service provider.
In the end, the decision between Thumbtack and HomeAdvisor is best made after considering the individual’s specific needs and preferences.
Are Thumbtack reviews reliable?
Yes, Thumbtack reviews are generally reliable. Thumbtack has an algorithm in place for determining the legitimacy of reviews in order to prevent any false reviews and maintain the integrity of the reviews.
All Thumbtack reviews are subject to verification via customers providing a valid email address. Furthermore, every review must be accompanied by a star rating and customers are not allowed to include links or solicitations in their reviews.
Thumbtack also encourages customers to leave detailed reviews that provide feedback on the services they received, rather than generalized reviews that have no context or substance. Finally, Thumbtack takes customer feedback seriously and looks into any reviews that have a less-than-ideal star rating.
While no review system is perfect, Thumbtack’s dedication to ensuring its reviews are reliable, trustworthy, and accurate is commendable.
How do I trust an online seller?
When you are purchasing something online, it is important to ensure that you are dealing with a reputable seller that you can trust. Here are some tips that can help you trust an online seller:
1. Research the seller: Before making a purchase, take the time to research the seller, their website, and their social media accounts. Look for customer reviews about the seller and read through their return policies and refund options to make sure you are fully aware of the terms and conditions.
2. Check their payment methods: Look into the payment methods the seller accepts and make sure there is an option that works for you. It is best to stick to a more secure payment method like a credit card or using an escrow service.
3. Contact the seller: If possible, make contact with the seller prior to making a purchase. Ask any questions you have about the product and read through their responses carefully. This can help to provide you with a better understanding of the seller’s product and service.
4. Follow your instincts: Lastly, if you feel uncomfortable or uncertain at any stage of the process, follow your instincts and move on to another seller. Or if you start to notice any signs of a scam (e.
g. wrong logos, poor grammar on the website, etc. ), it is best to exercise caution and look into other options.
How do I not get scammed by a contractor?
When it comes to hiring a contractor for a home improvement project, it is important to make sure you do your research to ensure that you don’t get scammed. Here are some tips to ensure that you find a reputable contractor and avoid getting scammed:
1. Get references: Ask any potential contractor for references so you can contact previous clients and find out information about the contractor’s work, costs, and timeline. Make sure to follow up with each reference to ensure they leave reliable information.
2. Know the costs upfront: Before signing any contracts, ask the contractor for an itemized list of costs with a breakdown of materials and labor costs. This will ensure that the contractor is not overcharging you.
3. Clarify payment expectations: Establish a payment plan with the contractor ahead of time, and make sure to get everything in writing. It is standard for contractors to require a 50% deposit prior to starting the job.
4. Get everything in writing: Prior to starting any work, make sure that you get a written contract that states the expectations of the contractor, the materials to be used, and the expected timeline for completion.
This will give you a record of all the details of your agreement that can be used for reference if needed.
5. Insist on a timeline: Make sure that the contractor provides you with a timeline of when the work should be completed. All work should be completed within a reasonable timeline and should also reflect any changes that are made during the project.
By taking the time to do your research and get all the information you need upfront, you can ensure that you will find a reputable contractor and avoid getting scammed. With the right tips and preparation, you can have a successful home improvement project that you’ll be able to enjoy for years to come.
What is Thumbtack guarantee?
The Thumbtack Guarantee is designed to give consumers protection and peace of mind when using Thumbtack services. With the Guarantee, customers can feel safe knowing that if their pro does not complete the job or fails to deliver the service that was expected, they may be covered for up to $1,000 of the agreed upon price of the project.
This feature enables customers to pay for a Thumbtack service with confidence that if for some reason the job isn’t done to their satisfaction, Thumbtack may reimburse them for the cost. Additionally, customers may be eligible for a refund if a pro cancels the job or fails to show up within a reasonable amount of time after both parties have agreed on a good time to meet.
In order to use the Thumbtack Guarantee, customers must first complete the project and then send a request to Thumbtack on what the expected services were, explain what the pro did and didn’t do, provide proof of payment, and detail the losses you sustained.
Thumbtack will then investigate by looking into the customer’s request to determine whether they are eligible for a refund. If they are eligible, Thumbtack will process the refund within 15 business days.
Is Thumbtack worth it as a handyman?
Whether or not Thumbtack is worth it as a handyman depends on a number of factors. One of the most important considerations is whether the handyman is looking for short-term, one-off jobs or long-term, repeat work.
For those looking for short-term jobs, Thumbtack can be a great resource to quickly and easily connect with customers and may be worth the cost. However, for those looking for repeat work and long-term jobs, it might not be as cost-effective.
It’s important to weigh the pros and cons of using Thumbtack. Pros might include the ability to easily connect with customers, get customer ratings and reviews, and manage your customer base all in one place.
Additionally, Thumbtack has a referral program which could help increase your customer base even further. On the other hand, there are some potential cons. One is the cost associated with listing your services and responding to customer requests, which can be higher than other services.
Additionally, it’s important to establish clear expectations with customers and be aware of any additional fees they might charge.
Ultimately, it may be worth it for handymen to use Thumbtack depending on the situation. If a handyman is looking for short-term and one-off jobs, it can be a great way to quickly connect with customers.
However, for those looking for repeat business and long-term work, it may be more cost effective to pursue other avenues.
What percentage does Thumbtack take?
Thumbtack typically takes a commission of anywhere from 15-20% of the total job cost. This means that if a customer books a job for $100, Thumbtack would take a commission of anywhere from $15-20 from the total job cost.
In addition to the commission, customers are also charged for leads and credits to send messages to customers. The exact amount charged depends on the specific credit or lead purchased.
How reliable is Thumbtack?
Thumbtack is a very reliable platform which connects users with qualified local professionals for projects. The reliable service combines the feedback from customers and professionals to suggest the strongest matches for each project.
All professionals’ profiles are verified by customer reviews and are personally reviewed by the team at Thumbtack. In addition, customers are provided with the opportunity to bring up any concerns they have with the professional they’ve hired and even offer feedback on the experience.
This ensures that users receive the best service that Thumbtack has to offer. Thumbtack values their customer’s satisfaction greatly, and as such is always looking for ways to improve the user experience.
All in all, Thumbtack is a very reliable platform that can be trusted to connect customers with high-quality professionals.
What is a normal contracting fee?
A normal contracting fee is a standard percentage of the overall budget that is charged by a service provider in order to facilitate a contract between two parties. Generally, the contracting fee is anywhere between 10 and 20 percent of the overall budget.
It may be higher, depending on the size and scope of the project. The fee helps to cover the costs of negotiating, drafting, signing and executing the documents, as well as providing legal advice with any disputes that may arise, and providing enforcement options should it be necessary.
Do customers pay on Thumbtack?
Yes, customers typically pay for services on Thumbtack. Prices are set directly by the pro depending on the service provided and are mutually agreed upon between the customer and pro before the service is provided.
Once the service is complete, customers can pay through the Thumbtack platform using a credit/debit card or Apple Pay. If a customer doesn’t pay online, they’ll receive a reminder after 48 hours and payment must be made within 14 days to prevent the pro from leaving a negative review.
Customers may also pay directly to the pro but they should communicate this to pro and the payment should be made before the end of the service.
What percentage do most contractors charge?
The percentage charged by contractors for the services they provide varies based on the type of service and the area in which they are located. Generally speaking, contractors will charge between 10-20% of the total cost of the project.
This percentage can also vary, depending on the complexity of the job and the number of services the contractor is providing. Some contractors may charge more for certain services, such as specialized plumbing, electrical, or HVAC work.
Additionally, the amount of experience a contractor has in a specific field may also affect their rates. For example, a contractor with more experience in a trade may charge a higher rate than a contractor with less experience.
Ultimately, it is important to do research and compare quotes from different contractors to determine who is offering the most competitive price.
Why do you have to pay for leads on Thumbtack?
Paying for leads on Thumbtack is a great way to find new customers and earn more business. Not only does it help you reach more potential customers, but it also helps you connect with the right prospects who are actively seeking the services you provide.
With Thumbtack, the leads you pay for are only those who are interested in your services and are likely to become customers.
The fees you pay on Thumbtack help pay for the processing, marketing, and operational costs associated with bringing you leads. When you pay for leads, you’re investing in marketing and sales activities, which can result in increased opportunities and more customers.
The more you pay for leads, the higher your chances of success, because you’re targeting the right prospects who are more likely to use your services.
Thumbtack also takes extra steps to ensure that your leads are of the highest quality–so you don’t end up wasting your money on leads that won’t convert. They use various filters and parameters to determine the quality of each lead, so you can rest assured that your leads are being pre-screened prior to being sent to you.
Ultimately, paying for leads on Thumbtack is a great way to grow your business and increase your customer base. The upfront cost you pay allows you to save time and energy in the long run, while ensuring that your leads are high-quality prospects that are more likely to convert.