Yes, you generally get a refund if you cancel your Zipcar membership. Depending on the terms and conditions of your membership, you will be refunded your prepaid membership fee and any other payments that have been made.
However, please be aware that any pro-rated usage fees, parking fines, or other fees will be deducted from the refund. If you have already taken a trip, then you should expect that any app charges, fuel or mileage charges, or other additional costs will not be refunded.
In order to be eligible for a refund, you must cancel your membership within the applicable time frame specified in your membership terms and conditions. If not, no refund will be provided.
Can I cancel Zipcar at any time?
Yes, you can cancel your Zipcar membership at any time. All you need to do is log in to your Zipcar account and select ‘Cancel Membership’. You may be asked to provide the reason or explanation for your request.
Depending on your membership type, you may need to pay an early termination fee if you cancel before the end of your membership period. Before cancelling your membership, make sure you have no trips or reservations pending that would affect your cancellation.
Once you have confirmed that all trips and reservations have been completed or cancelled, you can proceed with cancelling your membership.
Can you cancel a Zipcar order?
Yes, you can cancel your Zipcar order. All you have to do is log into your Zipcar account and select the order you want to cancel. In some cases, depending on your membership plan, you might be subject to a cancellation fee.
If you cancel more than 24 hours before your car’s scheduled pick-up, you won’t be charged a cancellation fee. If you cancel within 24 hours of pick-up or if you don’t show up at the scheduled time, you will be charged the applicable late and/or no-show fee.
You can also cancel your order by calling Zipcar Customer Care at 1-866-4ZIPCAR (1-866-494-7227). They will help you with the cancellation process and answer any questions you might have.
Are zipcars worth it?
Whether or not Zipcar is worth it depends on individual circumstances. For those looking for convenient, short-term access to a wide range of vehicles for occasional use, Zipcar could be an ideal solution.
Zipcar offers members access to an extensive network of vehicles which can be reserved for a minimum of an hour at a time, up to several days. Prices are reasonable since Zipcar covers the costs of insurance, maintenance, and fuel, making it an affordable way to access a variety of modern cars, hybrids, vans, and SUVs.
Additionally, unlike regular car rental services, Zipcar provides members with additional amenities such as 24/7 roadside assistance, easy online reservations and flexible return times.
Whether or not Zipcar is worth it really depends on the type of car use an individual needs. Those needing an occasional car for short drives and errands can easily benefit from the service, since the hourly and daily fees are more affordable than regular rental companies.
However, those who need a car for lengthier periods of time may want to consider other options since the cost can add up.
Is Zipcar cheaper than Uber?
Zipcar and Uber are both ride-sharing services that allow riders to request a ride with the tap of a button. To determine which one is cheaper depends on the variables of distance, demand, and vehicle type.
Generally, Zipcar costs are cheaper than Uber for short trips, while Uber may be better for longer trips. Zipcar’s costs are always known before you ride, whereas Uber’s costs will fluctuate depending on the time and demand.
It seems that Zipcar is the better value if you need a ride within an hour, since you know the exact cost of your ride and it is set at the time of booking. Uber on the other hand may be more cost effective for longer trips as the cost of a ride could be lower with less demand.
In some cities, Uber also offers flat rates for certain routes. Because Uber’s pricing may fluctuate, riders must stay aware of the cost per mile or minute as the price could potentially be very expensive if it is peak hours and the demand is high.
Ultimately, when evaluating which ride-sharing service is cheaper, it depends on the your individual needs. You must weigh the cost of distance and the demand of the time in order to determine the best service that is the most cost efficient for you.
How long is Zipcar refund?
Zipcar refunds usually take 7-10 business days to process. The refund amount will vary depending on when a cancellation is made and the refund status of the reservation. You’ll be refunded for the total reservation amount minus any applicable fees.
If you cancel soon enough, you’ll get a full refund. It’s important to note that all refunds are subject to Zipcar’s Payment Policies, which can be found in the Member Agreement.
What happens if you don’t return a Zipcar?
If you don’t return a Zipcar on time, you will be charged late fees. Late fees vary depending on the type of car you have rented, but can include an hourly rate up to double the base rate, a minimum late return fee, and an additional processing fee.
In addition, if you return your car more than two hours late, Zipcar may also charge you an additional “long-term late fees” of up to 10 times the base rate of the vehicle. Returning your car late can also have other consequences, such as losing access to reserved Zipcars for up to 72 hours and getting your driving privileges suspended or revoked.
Finally, depending on the severity of the situation, Zipcar may even take legal action against the member.
How do I remove my card from Zipcar?
If you are interested in removing your card from Zipcar, please follow the steps below:
1. Log into your Zipcar account.
2. Select Manage Cards from the drop down at the top of the page.
3. Click the card you wish to delete.
4. Choose the option to “Remove Card”.
5. Confirm your selection.
Please note that it may take up to 5 business days for Zipcar to process this change. Additionally, any pre-existing Zipcar reservations booked with the card will be unrecognized in the Zipcar system and need to be either cancelled or updated to your new card.
If you have any questions while removing your card from Zipcar, please reach out to Zipcar’s customer service team for assistance.
How early can you unlock a Zipcar?
You can unlock a Zipcar from as early as 6am, depending on what city you live in and the pickup location you choose. Zipcars can be reserved for a minimum of one hour, so if you unlock a car early in the morning, you are committing to reserving it for a few hours.
When you make a reservation, you will be given an access code that you can use to unlock the car. The code is unique to you and is sent to your email less than 5 minutes before your reservation starts.
All you need to do is enter it into the keypad on the windshield of the car and the car’s doors will unlock.
To make sure you can access the car early, be sure to enter the correct time and date for your reservation in advance. You can also choose to extend your reservation at any time by going to the Zipcar website or mobile app.
How do I call Zipcar?
To call Zipcar, you can dial the customer service phone number at 1-866-4-Zipcar (1-866-494-7227). They have agents available to answer any questions you may have regarding rental policies and procedures, car search, billing and payments, member support, and other questions.
You can also access the Zipcar mobile app or the website at www. zipcar. com to manage your account and book a reservation. Zipcar also offers a 24-hour member support line that you can call at 1-866-4-Zipcar (1-866-494-7227) for any questions or assistance that you may require.
Zipcar is also available via live chat at their website. Additionally, you can submit your questions and concerns, as well as track the progress of an existing case, via their “Contact Us” page.
Is it free to cancel Zipcar?
No, it is not free to cancel Zipcar and there are certain costs and fees associated with cancelling your account. Depending on your membership plan and cancellation date, you may be charged a cancellation fee of up to $50.
Additionally, if you have a Zipcar Flex account, you may also need to pay an additional ‘loss of Flex credit’ fee. If you cancel while owing money on your account, then you will be required to make the remaining payment before your account can be cancelled.
Finally, if you have a Zipcar prepaid plan, then you will not receive a refund for any unused time. It is also worth noting that you may be asked to return any Zipcar-owned items in your possession.
What is better than Zipcar?
It is hard to say what is “better” than Zipcar since different people may have different expectations and preferences when it comes to car sharing services. Of the many car-sharing companies around, there are some that may be more suitable depending on the needs of the customer.
For example, Car2Go offers one-way trips that allow customers to drop off the car at a different location than where they picked it up, which could be more convenient than Zipcar’s two-way trips. Also, some car-sharing services may offer longer rental periods than Zipcar, while others may offer a wider selection of vehicles.
Finally, customers may prefer car-sharing companies that have more locations that are more convenient for them. All in all, what may be considered “better” than Zipcar depends on the individual customer’s specific needs and preferences.
Can you smoke in a Zipcar?
No, smoking is not permitted in Zipcars. Zipcars are designed to provide a convenient and comfortable ride solution that is also clean and healthy. Smoking is not allowed in any of our vehicles, and anyone found smoking in a Zipcar will be subject to account suspension and/or additional cleaning fees.
To ensure this policy is adhered to, Zipcar’s ability to monitor vehicle usage has been enhanced to include the detection of smoke and other prohibited material within Zipcars. So, when you join us, you’re committing not just to a great driving experience, but to the health of everyone in our cars, now and in the future.
Can you freeze Zipcar membership?
Zipcar membership can be frozen for up to 6 months if you are no longer able to use the service. To do this, you will need to log into your account on www. zipcar. com and select “Manage My Account”.
From there, you will need to select the “Membership & Payment” tab and click on the “Freeze Membership” box. You will then be given the option to freeze your Zipcar membership for a period of 1, 2, 3, or 6 months.
Once you select your desired freezing period, you will need to enter your payment and account information to ensure that your Zipcar membership remains properly frozen until you are ready to reactivate it.
Keep in mind that during the frozen period, you will not be able to reserve any cars, and you won’t be charged for anything, including driving fees or membership fees, for the duration of the freeze.
When you’re ready to reactivate your account, simply log in and update your account information and choose “Resume Membership” from the “Membership & Payment” tab.
Does ZipCar affect credit?
No, signing up for ZipCar does not directly affect your credit score. However, they do use a credit check as part of their application process. This is because they use a credit card to process payments and they want to make sure they’re dealing with a responsible customer.
If you’re approved, they will not report your ZipCar account to the credit bureaus and therefore, it will not have an effect on your credit score. While ZipCar does perform a credit check, it does not report any information to the credit bureaus and therefore it won’t impact your current credit score.
That being said, if you fail to make your payments on time or fail to pay what you owe, ZipCar may take legal action, which could ultimately affect your credit score.
Does Zipcar have a grace period?
Yes, Zipcar does have a grace period. Members are allowed to return vehicles up to 29 minutes beyond their reserved time with no additional charge. If a member exceeds the grace period and goes over 29 minutes, they will be charged an additional hourly rate.
It is important to note that a Zipcar member will be charged for any usage over their booked time even if they return the vehicle during the reserved period. However, during emergency circumstances, Zipcar may be willing to assist members who have exceeded their grace period and discussed their situation with Zipcar customer service.
Can you return a Zipcar to a different location?
Yes, you can return a Zipcar to a different location than you picked it up from. Depending on the membership plan you have, you may be charged an additional fee for this. However, as a Zipster, you do have the flexibility to return the rental to any Zipcar location, as long as it’s within the same city that you rented from.
When making your reservation, you can easily search for a destination Zipcar location that meets your needs. Additionally, if you need to make a longer trip or have to travel further away, you may be eligible to take advantage of their one-way rentals for Zipsters.
This allows you to pick up the Zipcar from one location and return it to another location after your trip.
