Yes, Thumbtack charges a fee to contractors for their services. For example, Thumbtack charges contractors for the cost of leads (potential customers who have expressed interest in their services), ranging from $2-25.
Additionally, Thumbtack charges a service fee for each booked and completed job, typically ranging from 15-20% of the job’s total cost. Finally, Thumbtack charges a 3% transaction fee for payments that are processed through the Thumbtack platform.
Thumbtack also offers a 3-month membership to contractors that provides discounts on lead and service fees, as well as access to more features on the Thumbtack platform.
Is Thumbtack worth it as a handyman?
Yes, Thumbtack is worth it as a handyman. Thumbtack is a platform that helps you easily connect with customers and manage your business from one convenient place. You can use the platform to list your services, create custom quotes, receive payments online, and build a customer base.
With Thumbtack you can also access their vast database of qualified pros so you can take on larger projects and expand your business. Additionally, you can use their easy-to-use interface to post jobs and get matched with customers looking for your specific services.
This makes it much easier to find new customers. Plus, you can keep track of customer reviews, meaning you can easily make sure you’re providing top-quality service for your customers. All in all, Thumbtack is a great resource for handymen and provides plenty of tools to help you make your business successful.
What percentage does Thumbtack take?
Thumbtack charges professional service providers for each customer lead they purchase on its platform. This fee depends on the type of service being offered and the location where the services are being provided.
Generally, Thumbtack takes a 20% success fee when a customer reaches out via Thumbtack and then completes the job with its Pro.
Thumbtack also offers subscription plans, with fees ranging from $9.99 per month to $99.99 per month depending on the services provided. These subscription plans offer various benefits including free Pro profiles, free leads when Thumbtack matches customers to Pros, exclusive discounts on leads, and access to job tracking and rating tools.
The fees for the subscription plans are taken in advance, and are non-refundable.
It should be noted that Thumbtack does not charge customers a fee for using its services. Customers can securely contact Pros without paying an upfront fee.
Is Thumbtack a reliable service?
Yes, Thumbtack is a reliable service. It offers a platform for customers to find, hire and work with local professionals for a variety of projects, from home repair and renovations to photography and event planning.
Thumbtack vets each professional prior to allowing them on their site, ensuring that customers are working with professionals who have experience, valid licenses, insurance and positive reviews. The site also provides a helpful rating and review system, where customers can share their experiences with individual professionals.
In addition, payment processing, customer support and dispute resolution are provided by Thumbtack, creating additional layers of reliability and trust. With its cost-effective prices, easy-to-use platform, and network of verified professionals, Thumbtack is a reliable service for customers looking to find and hire local professionals.
How do you pay on Thumbtack?
Thumbtack offers multiple payment options to suit your needs. You can choose to pay with a credit card, debit card, Apple Pay, PayPal, or Venmo. If you are hiring a pro for an in-person project, you will need to use one of these payment options to make your payment.
When you book a pro through Thumbtack, you can view the payment details on your Transactions page. Thumbtack also supports the ability to securely store your payment information when paying to make your booking process quicker and easier.
If you are hiring a Pro remotely, they may be able to provide invoices or use Zelle to send payments directly from your bank.
Do you tip Thumbtack workers?
Whether you should tip Thumbtack workers depends on the individual situation and the worker’s services. Thumbtack workers are often independent professionals, such as photographers, hairstylists, handymen and other service providers.
As with any professional, it’s usually expected that their services should be compensated accordingly.
If you are satisfied with the services provided by a Thumbtack worker, it’s considered polite to thank them for their work by tipping them. It’s entirely up to you, though, so there’s no pressure to tip.
If the worker went above and beyond to make your experience pleasant, though, a tip is a nice gesture of your appreciation.
Whether you tip or not, be sure to leave a review for the worker on the Thumbtack website. This provides important feedback to help other Thumbtack users in deciding whom to hire for similar projects.
What is Thumbtack guarantee?
Thumbtack Guarantee is an optional insurance product offered to Thumbtack customers which helps cover you in the event that something goes wrong with a service you book through the site. It covers damages, financial losses, and disputes between customers and pros up to $1,000 per job.
It also covers 100% of the job value for jobs of up to $2,500. If a pro is unable to complete the job or fails to meet the agreed-upon standards, Thumbtack Guarantee will cover the entire job amount.
Additionally, Thumbtack Guarantee covers claims for up to 90 days after a job is completed. For customers, this provides added confidence and peace of mind when booking a job, knowing that you will receive full compensation if a job is not done correctly.
For pros, Thumbtack Guarantee is an additional incentive to go above and beyond expectations to make sure the job they do is top-notch.
What is the difference between Thumbtack and TaskRabbit?
Thumbtack and TaskRabbit are both services that provide a platform for people to find and hire local professionals and freelancers for various project-based tasks. The key difference between the two services is that Thumbtack is designed to help anyone find the right pro for any project, while TaskRabbit is designed specifically to help people hire assistance with everyday tasks or handyman services such as assembly, furniture moving, organization, and home repairs.
Thumbtack allows users to post any project they need help with and get quotes from local pros. They can go through each quote to compare details about the work, the professional’s experience, and customer reviews to make a decision.
They can also post photographs of the project to get even more detailed information from the quotes requested.
TaskRabbit focuses on connecting its users with experienced, local taskers who can complete everyday tasks, including furniture assembly, home repairs, home organization, delivery services, and TV mounting.
TaskRabbit taskers can also provide elderly care assistance, help with pet care and home cleaning services. TaskRabbit also offers concierge services such as grocery shopping and local errands that require going to third-party business establishments.
TaskRabbit also offers a subscription service to its customers, called TaskRabbit Unlimited, which provides unlimited tasker access for one flat monthly fee.
In short, Thumbtack is geared more towards finding people for bigger projects and tasks, while TaskRabbit focuses on everyday services and tasks that don’t require a great deal of skill. Both services offer their customers a convenient way to find the right person for the job, but the range of services and types of tasks you’ll find vary depending on the platform you’re using.
How do I get a refund from Thumbtack?
If you’d like to request a refund from Thumbtack, you should first reach out to their support team. You can contact customer support by entering a support request on their website, choosing the “Help” option from the menu at the bottom of the homepage and choosing “Contact Us”.
You can also reach out via email to support@thumbtack. com or call them toll-free at (800) 501-3972.
When contacting customer support, please include as much information as possible, including any details of past services you have requested, such as provider name and contact information and any order numbers.
You will also need to provide details of why you would like a refund.
Once you have contacted their support team, they will review your request and respond with a decision. If your request is approved, you will received confirmation and instructions on how to receive your refund.
If your request is not approved, you may have other options available, such as applying for credit to be applied to future services.
Please note that refunds may take up to 7-10 business days to be processed or appear on your billing statement.
Which is better Thumbtack vs HomeAdvisor?
Both Thumbtack and HomeAdvisor are great services for homeowners who need help with home maintenance and repairs. Ultimately, it depends on what your needs are.
Thumbtack is a great option for homeowners looking for highly rated local service professionals for specific projects. It can help you find contractors, handymen, and independent professionals from a variety of fields, such as cleaning and home improvement.
Homeowners are able to compare multiple quotes, read and write reviews, and contact vetted professionals in the area. Thumbtack is also useful for finding freelancers in fields like graphic design, photography, and web design.
HomeAdvisor is a great option for homeowners looking for a more comprehensive approach to home maintenance and repairs. This service provides a single platform for submitting request, browsing pros, and scheduling appointments.
Homeowners are able to find the right pro conveniently and securely, as all reviewers on HomeAdvisor are verified and the platform has a MoneyBack Guarantee. HomeAdvisor also provides useful information related to the cost of projects, deadlines, and permits.
In conclusion, both Thumbtack and HomeAdvisor are great services for homeowners looking for help with home maintenance and repairs. Thumbtack is better for specific projects and finding freelancers, while HomeAdvisor is better for comprehensive home repairs and providing overall cost estimates and deadlines.
Are customers rated on Thumbtack?
Yes, customers who use Thumbtack can be rated. After every job, both the service professional and customer are invited to rate each other via email. Customers can provide a star rating, as well as leave feedback, to help other customers make an informed decision about the service professional.
Ratings appear publicly on the service professional’s profile, so that customers can get a better understanding of who they are hiring. It is important to note that Thumbtack does moderate the feedback submitted to make sure that it is not inappropriate or offensive.
Additionally, when customers submit a service request, they can also review the ratings of service professionals that Thumbtack recommends for that job.
Can you trust people on Thumbtack?
Yes, you can trust people on Thumbtack as they have a rigorous vetting process when evaluating professionals to join the Thumbtack network. To be accepted, all professionals have to have valid business licenses, insurance, permits, and certifications, prove their reputation by submitting satisfactory references and reviews and Commit to maintaining high-quality standards.
Additionally, all professionals must pass a background check to be accepted. Furthermore, if any customer complaint is received about a professional, the platform reviews the complaint and if necessary, takes suitable measures such as suspending their account, providing refunds or firing the professional from the platform.
All these measures prove that Thumbtack takes customer trust and safety seriously and is a dependable platform for customers.
What are Verified reviews in Thumbtack?
Verified reviews on Thumbtack are reviews from clients who have hired a Pro for a service, and the Pro has either accepted their payment or marked the job as complete. The Pro must accept payment or mark the job as complete in order for the review to count as verified.
Additionally, the Pro is given a chance to review the client in order to maintain trust between service providers and customers. This two-way feedback helps create an open dialogue between professionals and clients, and is essential to maintaining high standards of service in the Thumbtack community.
Each verified review is shown publicly to Thumbtack users, giving both Pros and customers a chance to showcase their work. Verified reviews also offer a layer of trust and transparency for customers, letting them more easily find the right professional for their desired service.
Does HomeAdvisor own Angie’s?
No, HomeAdvisor and Angie’s List are two separate companies. HomeAdvisor is a subsidiary of ANGI Homeservices Inc, a publicly traded company on the Nasdaq, and Angie’s List is owned by Angie’s List, Inc.
, a privately-held company. HomeAdvisor was established in 1998 as ServiceMagic, and is now a leading online home services platform that connects millions of homeowners to individuals providing services like repairs, remodeling, and maintenance.
Angie’s List, on the other hand, was established in 1995 and provides reviews and information about local service companies in the US. Both HomeAdvisor and Angie’s List are focused on connecting homeowners with quality home service providers, but the two companies are not affiliated.
What is HomeAdvisor called now?
HomeAdvisor is now known as ServiceSpecialists, LLC. The company has evolved from being a digital home services marketplace to being a leading service provider in the home services industry. ServiceSpecialists, LLC helps to connect homeowners with qualified contractors for a variety of projects, including installation, repair and maintenance services.
The company also provides tools for contractors to manage and grow their businesses, as well as apps and services to help homeowners make informed decisions regarding their home improvement projects.
With over 20 million projects completed and serviced, ServiceSpecialists, LLC has become a leader in the home services industry. It provides a reliable and convenient service for home improvement projects and peace of mind for both homeowners and contractors.
Does HomeAdvisor charge a fee?
Yes, HomeAdvisor does charge a fee. HomeAdvisor is a platform that connects homeowners with service professionals in fields such as painting, plumbing, landscaping, and more. To use their service, homeowners are charged a one-time fee to access the directory of approved service professionals.
The fee also covers the cost of HomeAdvisor’s rigorous screening process to ensure only the highest-quality professionals are listed. Additionally, when a homeowner chooses to hire a professional through HomeAdvisor’s platform, they may be charged for additional services related to the job.
These services may include precise estimates, insurance, or scheduling. HomeAdvisor also has a membership program for businesses which includes additional features such as profile customization and exclusive discounts.
Who owns Angie’s List now?
In 2017, the home services company ServiceMaster Global Holdings purchased Angie’s List for $500 million. ServiceMaster is a home services company based in Memphis, Tennessee, with brands like Terminix, Molly Maid, and AmeriSpec.
ServiceMaster CEO and Chairman, Marcus Lemonis, recognized the steep potential for growth from Angie’s List and succeeded in the acquisition. This acquisition allowed ServiceMaster to capitalize on Angie’s List’s large consumer base, as well as its quality assurance measures, which gave them the ability to reach a larger consumer base.
By putting their two companies together, ServiceMaster was able to expand its consumer base to more than 20 million members. ServiceMaster continues to run and own Angie’s List to this day.
Why is Angie’s List no longer Angie’s List?
Angie’s List is now called Angi. This change reflects a transformation in the company’s focus and operations. Angi started out as a traditional service, allowing consumers to rate various local businesses and service providers, as well as find recommendations for home services.
However, in recent years, Angi has evolved towards offering a one-stop shop for digital home services and maintenance, as well as more personalized customer assistance.
At this time, Angi offers tools such as a mobile app that helps users find and book professionals for home services, an online marketplace to compare and book professionals from a range of service providers, and the HomeAdvisor app to help homeowners exploring their options for home renovation or other home-related services.
The new name, Angi, references these digital services and the customer-centric approach to home care, offering everything from planning and booking to payment and follow-up.
