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How do I contact masterbuilt customer service?

If you need to contact Masterbuilt customer service, there are several ways to do so.

First, you can contact them by phone. Their customer service line is 800-489-1581 and is available Monday to Friday from 8am to 5pm Central Standard Time.

You can also contact them through their website. In the Support section of their website, there is an online Contact Us form that you can fill out with your inquiry.

Additionally, you can contact them through social media. Masterbuilt has an active presence on Facebook, Twitter, and Instagram, so you can reach out with your questions or concerns there.

Finally, you can send a letter to Masterbuilt’s corporate headquarters. Their address is Masterbuilt Manufacturing, LLC 1016 North Rd. Columbus, GA 31907.

No matter which customer service option you choose, you should receive a response within a few business days.

Where is the serial number on a Masterbuilt electric smoker?

The serial number on a Masterbuilt electric smoker can usually be found on the back of the smoker’s control panel. It is usually located towards the lower right side of the control panel and is marked as “Serial No” or “Model No”.

It is important to have the serial number on hand when making inquiries to Masterbuilt service centers or when registering your product on the Masterbuilt website. Additionally, the serial number and model number can be used to determine the year of your electric smoker and access any relevant recalls and safety notices.

Where are masterbuilt smokers made?

Masterbuilt smokers are manufactured at the Masterbuilt facility in Columbus, Georgia. The company has been in operation since 1973 and all of their smokers are proudly made in the USA. Each smoker is designed with precision engineering, in-depth safety testing, and all-new smoke delivery, so you can trust that all Masterbuilt smokers are of the highest quality and craftsmanship.

Masterbuilt is dedicated to providing great BBQ products that are designed to bring people together. To ensure the highest quality, strict attention to detail and the best materials go into the construction of each smoker, so you can trust that your outdoor cooking experience is always a success.

Does Masterbuilt smokers have a warranty?

Yes, Masterbuilt smokers do have a warranty. The length of the warranty varies by product, but it typically covers normal and intended use of the product. Some products may include a limited lifetime warranty and replacement parts may be available for an additional fee.

Masterbuilt also offers a customer service line to answer any questions regarding the warranty or the product itself. In most cases, the warranty covers any defects in the workmanship and/or materials of the product and will cover repair or replacement of the smoker.

Additionally, most warranties will cover the cost of shipping and handling, as well as any labor costs involved in repairing or replacing the smoker.

Do you soak wood chips for electric smoker?

Yes, it is important to soak wood chips for an electric smoker. Soakingwood chips prevents them from burning too quickly as well as adds moisture to the smoke that helps to keep the food juicy and flavorful.

It also helps to reduce billowing smoke from the smoker.

When soaking wood chips, you should use a non-petroleum based liquid such as apple juice, wine, or beer to prevent a petroleum taste from contaminating the food. You should fully submerge the wood chips in the liquid and allow them to soak for at least 30 minutes, but preferably for several hours or overnight.

Once soaked, drain the liquid completely before adding the wood chips to the smoker. The soaked chips should also be spread evenly across the surface of the smoker so they burn at a consistent rate.

When using an electric smoker, you should use smaller chips that are less than 1″ in size. Larger chunks will take longer to burn, while smaller chips will burn more slowly and produce more smoke. It is also important to use the correct amount of wood chips, as too much smoke can have an unpleasant flavor.

Overall, soaking wood chips is an important step in electric smoking to help ensure the food is cooked properly. it will also help to provide the best flavor, so it is crucial to make sure you take the time to properly soak your wood chips before each use.

How do I sync my adjustable bed remote?

Syncing your adjustable bed remote is a relatively simple process and can be done in a few easy steps.

First, make sure your adjustable bed base is plugged into the wall and turned on. This will ensure that your remote is sending the appropriate signals to sync with the bed.

Then, locate the control box on your adjustable bed, which should be near the foot of the bed. It may be tucked away on the side but should be recognizable as a black box about the size of a small TV remote.

Next, choose a button on the adjustable bed remote. Holding down the button for a few seconds should prompt the remote to send out a signal.

Finally, press the ‘pairing button’ on the adjustable bed control box. Upon receiving the signal from the remote, the remote should beep and the two should finished the sync process.

If the remote doesn’t sync, simply repeat the steps, making sure to hold down each button long enough to give the remote enough time to send the signal.

Is Masterbuilt an American company?

Yes, Masterbuilt is an American company. It was founded in 1973 by Dawson McLemore in Columbus, Georgia and is now a leader in the outdoor industry. With a portfolio of products ranging from wood pellet smokers to fryers, Masterbuilt has become an iconic name in the United States.

In addition, the company has several large manufacturing plants in the United States where their products are made. Masterbuilt also has a global presence, with their products available around the world.

Whether you’re an avid backyard griller or a full-time professional chef, Masterbuilt has something to suit all needs. If you’re looking for a reliable and quality barbecue or smoker – Masterbuilt is the brand for you.

Who owns Masterbuilt and Kamado Joe?

Masterbuilt and Kamado Joe are both owned by Char-Broil, an American company that manufactures and sells a wide variety of outdoor cooking products including grills, smokers, fryers, and other BBQ accessories.

Char-Broil was founded in 1948 by George Stephen, who had the revolutionary idea of cooking with an open flame on a circular grill. Char-Broil acquired Masterbuilt in 2007 and Kamado Jo in 2020, two of the leading grill and smoker manufacturers in the United States.

Both brands offer a strong lineup of products including electric & wood smokers, digital thermometers, grills & smokers, pellet grills, charcoal & electric grills, and much more. Char-Broil prides itself on providing the highest quality products to help people cook like a pro while making outdoor cooking simple and flavorful.

Are Masterbuilt and smoke Hollow the same?

No, Masterbuilt and Smoke Hollow are two different companies that produce different types of products. Masterbuilt is a well-known manufacturer of electric smokers, grills, fryers, and other outdoor cooking equipment, while Smoke Hollow is a more generic brand with a wide range of smokers and grills that are designed to provide versatility and convenience.

Both companies have a variety of products to choose from, but the designs and features offered may be different. Masterbuilt smokers, for example, are known for their precise temperature controls and precise smoke flavoring profiles, while Smoke Hollow grills and smokers are known for their size and convenience.

Therefore, even though the two companies may offer similar products, it is important to note that they are two different companies and should not be lumped together as “the same” when it comes to features, design, and quality.

Is Kamado Joe still in business?

Yes, Kamado Joe is still in business. They have been providing ceramic charcoal grills, accessories, and charcoal to outdoor chefs since 2008. Their company is based in Alpharetta, Georgia and has become one of the most popular grilling brands on the market.

They have a full line of products that includes grills, grilling accessories, charcoal, pizza ovens, and sauces & rubs. They offer a great warranty and customer service, making them a top choice for many grilling enthusiasts.

They are also continuously adding new products and features to their line-up, keeping them at the forefront of the outdoor cooking industry. Kamado Joe is a great choice for all types of outdoor cooking and grilling needs, and they still remain a top choice for consumers.

greg peck

Monday 24th of July 2023

I need to talk. I need to talk to somebody in customer support not a computer. I called the 800 number and it just kept giving me a voice recording and then it would hang up. I need to talk to a human being. If this is the service that you only offer than I am gonna stop buying your product. Please give me a call 260-710-3468. Thank you.

gary kettel

Monday 10th of October 2022

how do I know if my element in lighting up all the way when it's on and should the chip tray set directly on the heating element or have above a quarter of an inch gap between the chip tray and the coil? smoker doesn't seem to smoke as much. any suggestions? model 20076414 it's old still has all original parts