Unfortunately, if you can’t log in to your Spotify account, you won’t be able to delete it yourself and will need to contact Spotify support to have it removed. To contact Spotify support, please navigate to the Support page on the Spotify website.
Depending on the nature of the account issue, you should either fill out the ‘Contact Us’ form or click the ‘Chat with us’ option to directly contact a Spotify representative. Once you have reached out to support, you’ll need to provide some proof of your identity, such as your email address and/or payment method details associated with the account, so they can mark the account for deletion.
Please also bear in mind that it can take up to 14 days for the process to be completed.
Why can’t I cancel my Spotify subscription?
Unfortunately, depending on how you subscribed to Spotify, you may be unable to cancel your subscription. If you subscribe using Apple, Google, or directly through Spotify, you should be able to cancel your subscription through the same platform.
However, if you subscribed to Spotify through a 3rd party provider (like a mobile carrier, online retailer, or digital currency service) you may not be able to cancel the subscription with Spotify.
In these cases, your subscription can only be cancelled via the service you used to subscribe (eg. the mobile carrier, online retailer, or digital currency service). For that reason, if you’re having trouble cancelling your subscription, you’ll want to contact the original company you used to sign up.
If you’re still experiencing difficulty cancelling your Spotify subscription, our Support Center may be able to help. Please create a new support request and our team will get back to you as soon as possible.
Can you cancel Spotify through the bank?
No, you cannot cancel Spotify through a bank. Cancelling a subscription to Spotify requires you to go through their website or app. When logged into your account, you’ll have to access settings for your subscription in order to terminate it.
From there, a few clicks should have you all set. Additionally, you can cancel at any time without any charges, as long as you do it before the end of the billing period.
If you have been billed and would like to refund your charge, please contact Spotify’s customer service team in order to address any account-related matters. You can choose to contact Spotify through email, texting, phone, Twitter, or live chat.
How can I contact Spotify without logging in?
If you would like to contact Spotify but have not logged in, you can reach out to the Support Team directly by filling out the contact form here: https://support.spotify.com/contact-spotify-support.
This contact form requires some basic information such as your name, email address, country, issue category and issue description. Once you submit the form, a Support Agent will contact you to help you with your issue.
You can also reach out to Spotify via Twitter at @SpotifyCares.
How do I cancel subscriptions?
Canceling subscriptions can vary depending on the service you are subscribed to, but there are generally two ways to cancel a subscription: directly through the provider or through your phone or computer settings.
If you are subscribed to a service through a third-party app or website, you can usually cancel the subscription by logging into your account and selecting the option to cancel or unsubscribe. If you acquired the subscription through iTunes, Google Play Store, or Amazon, you should check the settings for that store for assistance canceling a subscription.
If you acquired the subscription through a phone or computer app, you may need to use the settings on the device to change or cancel the subscription. Look for a “settings” or “subscription settings” section within your app and follow the instructions to cancel.
Many times this setting is within the device settings as well. On an iPhone, for instance, you can check the App Store settings by opening “Settings” and then click on “iTunes & App Store. ” You can then click the Apple ID button and scroll to the “Subscriptions” option, where you can manage or cancel any services that you signed up for.
For more specific instructions on how to cancel a subscription, it is best to contact the specific service provider you are subscribed to and inquire about their cancellation process.
Why am I being charged by Spotify?
Spotify is an on-demand streaming music service that provides users with access to over 60 million tracks, creating personalized playlists and radio stations based on your preference. As a result, they have to pay the rights holders (labels, publishers and artists) for the music they make available to you.
In order to cover these costs and continue to make this service available, Spotify charges a monthly fee for its premium service, which allows you to access the full library without ads and to download streaming content for offline playback.
A family plan is also available for up to 5 people for a discounted rate. If you don’t wish to pay for premium service, you can still use Spotify with its free service, although ads will be featured in between songs and you won’t have access to its full library.
How do I contact Spotify for a refund?
If you need to contact Spotify for a refund, the best option is to reach out to them directly via email at: support@spotify. com. When submitting your refund request, be sure to include all relevant information such as order number, transaction ID, dates and amounts, etc.
Additionally, include details about why you are seeking a refund.
When emailing Spotify, your request should be responded to within 48 hours, depending on the workload and volume of requests received. However, in some cases, it may take up to 7 business days for a response.
For faster response times, you can contact them via phone at 800-854-0812.
If you are unable to get a refund directly from Spotify and you made your purchase through another platform, such as Apple, the Google Play Store or Amazon, you will need to contact those providers directly for instructions on how to get a refund.
Can I speak to someone at Spotify?
Yes, you can speak to someone at Spotify. To do this, you can navigate to their Contact page on their website, or give them a call at 1-866-543-3550. Additionally, you can contact Spotify by direct messaging them on their social media accounts.
If you want to directly speak with an individual at Spotify, you can reach out to their customer service department and ask to be connected with someone. You can also try reaching out to an employee directly by searching their LinkedIn page or email address.
Does Spotify have a contact phone number?
Yes, Spotify has a contact phone number for Premium subscribers. If you are a Premium subscriber and have issues with your account or service, you can call 855-876-8738. You can also view Spotify’s help center for further assistance.
The help center contains a wide range of information, including topics about payments, media, account access, Spotify Connect, and other general help topics. You can also use the help center to contact support via email or live chat.
Will Spotify charge me if I cancel?
Yes, if you cancel your Spotify subscription during an active subscription period then you will have to pay a cancellation fee. This fee can vary and is usually the equivalent of one month’s subscription cost.
The cancellation fee is charged regardless of whether you have used the service before and can be found in your payment methods section. In some cases, depending on your subscription length and payment method, you may not be charged a cancellation fee at all.
It’s always a good idea to review the terms and conditions outlined in your subscription agreement, as well as the payment options and payment methods you have chosen for your subscription. Cancellation fees should also be listed in your purchase history.
If you have any additional questions about cancellation fees, it’s best to contact Spotify’s customer service team for more information.
Is it hard to cancel Spotify Premium?
No, cancelling Spotify Premium is not hard. Spotify makes it relatively simple for subscribers to cancel their Premium subscription. Whether you subscribed through the company website, third-party services, or your mobile device, the steps to cancel are the same.
To cancel your subscription, log into your account via www. spotify. com. On the home page, click the drop-down arrow beside your username in the top-right corner and select “Account” from the drop-down menu.
On the next page, scroll down and select “Subscription” in the left-hand menu. From there, you can select the “Cancel Subscription” link and follow the instructions on the screen.
Spotify also offers a “Lite Subscription” which is a more affordable alternative to the Premium service and still offers many of the benefits. If you cancel your subscription, you will automatically be downgraded to the Lite plan, so you should still be able to access and listen to your music.
Can’t cancel Spotify free trial?
No, unfortunately you cannot cancel Spotify’s free trial once it has been activated. The only way to not be billed for the subscription after the trial ends is to turn off automatic renewal before the trial ends.
You can do this by going to your Account page, then selecting “Subscription”. You’ll see the current status of your subscription and be able to toggle the renewal toggle to turn it off. It is important to remember that if you do not turn off the automatic renewal before the trial ends, you will automatically be charged for the subscription plan you originally chose.
How long is Spotify Premium free trial?
Spotify offers a free trial period of 30 days for its Premium subscription. During this trial period, users have access to all of the features of a Premium subscription, including ad-free music streaming, unlimited skips, high-quality audio, and offline playback.
After the trial period is over, users can choose to continue their Premium subscription with a monthly subscription fee of $9.99 (USD) per month. To make sure you don’t miss out on your trial period, Spotify will send you regular reminder emails before your 30 days are up.
