SquareTrade warranty works by offering coverage on products such as smartphones, tablets, and electronics that go beyond the manufacturer’s warranty. With a SquareTrade warranty, you can protect your products from accidental damage, mechanical breakdowns, and defects – even with wear and tear.
All coverage plans are available online, and can be purchased online with a few simple clicks.
Purchasing coverage with SquareTrade is easy. After selecting a product and a plan that fits your needs, you can add coverage right away. There are three different levels of coverage that customers can choose from: Standard Plan, Advanced Plan, and Elite Plan.
The Standard Plan is the simplest form of coverage and includes repair or replacement coverage for up to two years. This level of coverage is best for cheaper items or products that are less likely to break.
The Advanced Plan extends the protection to three years and includes coverage for accidental damage from handling (ADH). Finally, the Elite Plan is the top tier of coverage and offers coverage for up to five years.
This plan includes coverage for ADH as well as coverage for loss and theft.
In addition to providing coverage, SquareTrade also offers 24/7 customer support. As soon as you purchase a plan, you can contact SquareTrade’s customer service team to start a claim. The team will work with you to determine the best way to repair or replace your item.
SquareTrade also provides customers with effective tools and resources to help them protect their products. These resources include online safety guides and product guides to help customers understand the risks associated with their items, as well as tutorials and videos to assist with product setup and maintenance.
Overall, SquareTrade warranty plans offer customers a comprehensive way to protect their products and save money in the long run.
Will SquareTrade replace my phone?
SquareTrade does not directly replace phones. However, they do offer phone protection services that cover accidental damage, mechanical failure, and liquid damage. If any of these events occur, SquareTrade will reimburse you for repair or replacement costs.
Depending on the service plan you purchase, reimbursement may range from as little as $50 to up to the full retail value of your phone.
Also, SquareTrade offers a “Back-up Phone Guarantee” in which they will provide a loaner phone within 24-48 hours while your device is being repaired, replaced, or while you’re waiting to get a new one.
This is an added convenience, so you don’t have to wait to get a phone if your device is damaged or lost.
So while SquareTrade will not replace your phone directly, it does provide various helpful services and coverage plans to help you get a replacement phone in the event of accidental damage, mechanical failure, or liquid damage.
What happens when you file a claim at SquareTrade?
When you file a claim at SquareTrade, you will be asked to provide details about your device, including the manufacturer, model and serial number. After submitting the claim form, the SquareTrade team will review to ensure that the claim meets the guidelines set forth in your policy.
Once approved, a replacement device will typically be shipped within 48 hours, with a $100 deductible. In some instances, you may be asked to provide more information or submit additional materials to prove that the damaged device is covered.
Once a claim is approved, you may be required to send in the damaged device or, if you bought the Service Plan through SquareTrade, a pre-addressed shipping label will be provided to you so that you can send in the item free of charge.
When the damaged device is received, SquareTrade will either repair or replace the device depending on the severity of the issues and the availability of replacement parts.
Along with their coverage, customers can also take advantage of SquareTrade’s tech support services. Their team can help troubleshoot issues and give advice about warranties, as well as providing general product advice, setup assistance, and help with obtaining repair services from an authorized service center.
Does SquareTrade have a deductible?
Yes, SquareTrade offers optional deductible amounts of $25, $50, or $75 when you purchase an extended warranty. By choosing a deductible, you agree to share in the cost of repairs and will then only pay the deductible amount in the event of a claim.
If you don’t choose a deductible, you are responsible for the full cost of repairs. The deductible for a particular warranty is clearly listed when you buy it.
Does SquareTrade repair or replace?
SquareTrade does both repair and replacement, depending on the issue that needs fixing. As part of their warranty, SquareTrade will repair or replace an eligible device if it stops working due to mechanical or electrical malfunctions.
When a customer purchases a SquareTrade warranty, they can choose the repair or replacement option that is best for their device and their budget.
If repair is selected, SquareTrade will assess your device to determine what needs to be fixed and then they will send parts and/or a repair technician to fix the device as soon as possible.
If a customer chooses the replacement option, SquareTrade will send them a new, refurbished device within 3-5 business days. The replacement device will be the same model or equivalent, depending on what is available.
No matter which option is chosen, SquareTrade will do their best to make sure that the customer’s device is fully functional and that they are satisfied with the service they receive.
How long do you have to file a claim with SquareTrade?
If you have purchased a protection plan through SquareTrade, you have up to 30 days from the purchase date to file a claim for coverage of an eligible product. In order to file a claim, you must provide proof of purchase and details about the nature of the problem you are experiencing with the product.
Your coverage will not start until the claim is approved, so it is important to file the claim as soon as possible. Additionally, depending on the type of protection plan you have purchased, you may need to pay a deductible at the time of filing your claim.
Once your claim is filed and approved, most repairs and replacements are completed within 5 business days.
Is SquareTrade Now Allstate?
No, SquareTrade is not now Allstate. SquareTrade is a warranty services company that offers protection plans and repair services for electronic devices, appliances, and other products. Allstate, on the other hand, is an insurance company that offers a suite of products, including auto, home, life, and more.
SquareTrade is owned by a unit of Allstate and is an authorized third-party provider of Allstate products, but the two are definitely not the same thing.
Do I need to register my square SquareTrade warranty?
Yes, it is important to register your SquareTrade warranty. Registering your SquareTrade warranty provides benefits including access to easy service and support, easy filing of claims, updates on product recalls, and discounts and offers on future products.
In addition to registering your warranty, SquareTrade encourages you to always keep a record of your purchase date and the serial number of the product. This should be kept in a secure location such as bank safety deposit box.
Do I need a receipt for SquareTrade?
No, you do not need a receipt for SquareTrade. However, without a receipt some restrictions may apply. Without a receipt, SquareTrade may not be able to process certain warranty claims and provide you with the highest protection levels.
It is important to keep track of your purchase information, including the store where you bought your product, store receipt, item’s serial number (where applicable), and any other relevant information that may provide verification of your purchase date and product information.
If you have any questions or concerns, contact the SquareTrade customer service team directly at (800) 905-0443 or by visiting their website at www. squaretrade. com.
What is not covered by SquareTrade?
SquareTrade does not cover damages or losses caused by the following conditions: malicious damage such as theft, abuse, acts of God, incorrect installation, overuse, normal wear and tear, improper function, consumable parts, accidents, abuse and other excluded items as stated in the warranty terms.
Additionally, SquareTrade does not cover pre-existing conditions, intentional misuse, rental or corporate use, any product not sold in a retail store, any items that are not intended for consumer use, any items exclusively identified by their manufacturer as “not covered by a manufacturer’s warranty” and lawsuits, legal fees, and consequential damages for any claim or dispute.
