Skip to Content

How does the Nextiva App work?

The Nextiva App is a mobile application designed to enable users to access their business communications right from their mobile devices. This app makes it easy for users to make and receive calls, access voicemails, send and receive SMS messages, control their presence settings and even collaborate in real time from their preferred device.

The app also runs on both iOS and Android operating systems, so users have the freedom to choose their own device and operating system.

Once users are logged into the Nextiva App, they have access to their enhanced business communications features. This includes features such as HD voice quality, caller ID, call forwarding, 3-way calling and visual voicemail.

With the app, users can also access call history, access and sync contacts and set up preferences. Additionally, users can also set up in-app communication preferences, control their presence settings, and even set up call recording.

The Nextiva App provides users with the opportunity to access their business communications anywhere and at any time. This app helps users stay productive while they are on the go, and ensures they never miss a call or a text.

Additionally, the app also enables users to stay connected to their team and collaborate effortlessly while they are on-the-go. With all these features, the Nextiva App helps users stay connected, organized and productive.

Can I use Nextiva with my cell phone?

Yes, you can use Nextiva with your cell phone. Nextiva’s mobile app allows you to make and receive calls on your cell phone while your Nextiva number is displayed. You can also access your contacts, check your voicemails, initiate chats, and manage audio and video conferencing from the app.

In addition, Nextiva’s desktop application allows you to use your cell phone as a remote control for the system, so you can make calls, transfer calls, and access other features from your cell phone.

Overall, Nextiva provides many features that make it easy to use with your cell phone.

How do I send messages on Nextiva App?

Sending messages on the Nextiva App is easy and fast.

First, open the Nextiva App on your device. Once it’s open, you can send messages either by clicking on the Messages tab in the bottom menu or by tapping the “+” icon in the top right corner.

From here you will be taken to the message list page. To send a new message, tap the “+” icon again in the top right corner. You will be taken to the New Message page where you can type in your message and the recipient’s name or number.

To add a recipient, click on the “To:” field and type in their name or number. You can also choose contacts from your existing contact list. Once you’ve added your recipient, click the “Send” button.

Your message will now be sent to the recipient and you’ll have a record of the conversation in your conversation list.

With the Nextiva App, you can easily and quickly send messages from your device.

How do I listen to a call on Nextiva?

To listen to a call on Nextiva, you need to make sure you have access to the Nextiva app. Once you have it downloaded, follow these steps:

1. Log in to your account and select the ‘Calls’ tab.

2. Select the ‘History’ option.

3. Select the call that you want to listen to.

4. Select the ‘Play’ button.

You will now be able to hear the full audio of the call.

If you need to change the audio playback settings, you can also do so from within the call window. Simply select the ‘More’ button, then select ‘Settings’. There are several settings that you can change here including language, playback speed, and balance.

Where can I find my Nextiva account number?

To find your Nextiva account number, you need to log into your Nextiva account. Once you are logged in, you can locate your Nextiva Account Number in two ways.

First, you can go to the User Preferences page. You will see your account number under the User Information section on the right-hand side of the page.

Second, you can open the Nextiva app and click the ‘Settings’ gear icon at the top right-hand corner. Your account number will be displayed in the first line along with your password and two-step code.

If your account is associated with multiple locations, you can select the location to view the corresponding account number.

If you are still unable to locate your Nextiva Account Number, you can contact the Nextiva Support team for assistance.

How do I make a Nextiva account?

Creating a Nextiva account is easy and only takes a few simple steps.

First, go to nextiva. com and click on “Sign-up for free” in the top right corner of the page. Next, enter a valid business email address and select a password that meets the very important criteria listed on the page.

Next, fill out the required business information and click “Continue. ”.

Now, you need to add contacts (employees, customers, suppliers, and vendors) you would like to be accessible with your Nextiva account. To do this, click on the “Account” tab in the top right corner of the page.

Then click “Contacts” in the left-side navigation and select “Add Contact. ” Enter the contact’s information, select their communication preference, and click “Save. ” You can add as many contacts as you’d like in this way.

Finally, you need to select a communication plan that meets your business’s needs. To do this, click on the “Plans & Pricing” tab in the top right corner of the page. Or you can click the “Plans & Pricing” tab in the left-side navigation of the “Account” page.

Select the plan that best suits your requirements. Once you select a plan, choose a method of payment, agree to the Terms and Conditions, and click “Continue. ”.

Congratulations, you now have a Nextiva account!

How do I pay my Nextiva bill?

When you are a Nextiva customer, you have several options for paying your bill.

Most customers have the option to pay online through the Nextiva web portal or web app. If you have access to the portal, you will be able to view and pay your bill over the web. You can also manage your account and services associated with your account with ease.

To pay your bill online, simply log into your Nextiva account, select “Billing” in the left navigation, review your billing information, and follow the instructions for payment.

You can also pay your Nextiva bill over the phone by calling 1-866-821-7111. When prompted by the automated system, provide your account number, specific billing information, and a valid payment method.

If you prefer to pay by mail, you can send a check or money order to:


c/o Billing

PO Box 57935

Phoenix, AZ 85079

Be sure to include your billing information with your check or money order.

Finally, some customers are able to pay with autopay, meaning that your designated payment method will be charged on a predetermined day each month. Autopay is a great option if you want to ensure that your payment is received on time each month without having to manually pay, and greatly reduces the chance of missing a payment.

To enable auto-pay, log into your Nextiva account and select “Billing” in the left navigation menu. Follow the instructions to set up autopay.

What is Nextiva Connect?

Nextiva Connect is a web-based app that allows users to keep their business and personal contacts organized. It was created to help users easily manage their contacts, communicate with them, and get useful insights into their contacts.

With Nextiva Connect, users can collaborate more effectively, stay more organized, and even gain additional insights into their contacts. With its intuitive interface and range of powerful tools and features, Nextiva Connect provides users with an effortless way to stay connected with their contacts.

Users can keep their contacts up to date and organized, store contact information in their personal account and share it with their team, and get notified when their contacts make important changes. Its powerful search feature allows users to find contacts quickly and get detailed information about them, and users can sync their contacts across all their devices.

Plus, Nextiva Connect offers users the ability to add notes and reminders for their contacts and collaborate with their team members in real time. Lastly, users can also connect with their favorite third-party apps, such as Gmail, Outlook, Salesforce, and more, giving them access to their contacts from anywhere.

Does Nextiva have a mobile app?

Yes, Nextiva does have a mobile app that’s available in the Apple App Store and Google Play. The app makes it easy for users to make and receive calls, send text messages, check voicemail, and manage their team’s contacts with just a few taps.

The app allows you to access your contacts, your current and calls, and manage both personal and business contacts from the same app. Additionally, you can make HD audio and video calls from anywhere in the world and the user interface is highly optimized to make it easy to use.

With unlimited audio and video conferencing and IP phones, Nextiva is the perfect solution for everyone, whether they’re a small business or a large enterprise customer.

How do I download Nextiva App on my iPhone?

To download the Nextiva App on your iPhone, you first need to ensure that you have the latest version of iOS installed on your device. To do so, go to Settings > General > Software Update and then tap Install Now if an upgrade is available.

After that, you need to open the App Store and search for “Nextiva App”. When the search results appear, tap the Nextiva App icon and then tap the “Get” button on the app’s page. Next, you should enter your Apple ID and password when prompted and agree to the terms and conditions.

After completing this step, the Nextiva App will begin to download and install on your iPhone. Once the download is finished, you can launch the app by tapping its icon and start using the features it provides.

Is Nextiva App free?

No, the Nextiva App is not free. The Nextiva App is available for purchase from the iOS and Google Play stores for a one-time fee of $9.99. The application provides access to the Nextiva network and comes with a suite of features designed to help users stay connected and organized on the go.

It allows users to make and receive calls, send and receive instant messages, and access company information such as contact information, voicemail messages, team calendars, and shared files.

Can I use my cell phone with Nextiva?

Yes, you can use your cell phone with Nextiva. Nextiva offers a mobile app that allows you to make and receive calls using your cell phone. The Nextiva Mobile app supports both Android and iOS devices, and it is completely integrated with your Nextiva service.

For example, you can forward voicemails and faxes to your cell phone, and you can also set up different call treatments for different callers. Plus, you get access to all of the calling features that you already enjoy with Nextiva.

So, you can use your Nextiva service from anywhere with your cell phone!.

Why is my Nextiva phone not ringing?

First, make sure the handset and base unit are powered on. Inside the Settings section of the system, confirm that your phone volume is also turned up. If your phone is registered to your account, check to ensure that call forwarding isn’t enabled.

Additionally, make sure that any programs that may have blocked phone calls, such as caller ID or Do Not Disturb, aren’t activated. If your phone is set up to dial out but not receive incoming calls, check the settings to ensure the unit is authorized to receive calls.

If you’ve already done all of these steps and your phone is still not ringing, contact your Nextiva customer service representative for further troubleshooting.