Yes, there are Verizon stores in Puerto Rico. Verizon has multiple store locations spread around the island – mostly concentrated around San Juan, but there are also stores in Caguas and Aguadilla. Most Verizon stores specialize in helping customers with their account, device, and coverage needs, as Verizon is one of the most prominent cell service providers in Puerto Rico.
In addition to their in-store services, where you can get help activating and operating your device, the staff can also offer advice on the best plans and services that Verizon has to offer. The stores also carry a wide selection of components and accessories from all the top brands, so you can find everything you need to upgrade your device or connectivity.
Can I use my cell phone in Puerto Rico?
Yes, you can use your cell phone in Puerto Rico as long as you have an unlocked phone and a compatible plan. Most major cell phone carriers, such as Verizon, AT&T, and T-Mobile, offer coverage and service plans in Puerto Rico.
Make sure to check your plan’s coverage map to see if Puerto Rico is included. In some cases, you may need to update your plan or purchase a special international plan to cover your time in Puerto Rico.
If your phone isn’t unlocked and compatible, you can purchase prepaid SIM cards to use while in Puerto Rico.
What cell phone service works in Puerto Rico?
The largest of them are AT&T, Verizon, T-Mobile, and Claro. All of these providers offer GSM and LTE services, 3G coverage, and voice and data services. AT&T has extensive coverage throughout Puerto Rico and is the largest provider on the island.
Verizon offers both GSM and LTE services and has been investing in network upgrades, expanding coverage in more remote parts of the island. T-Mobile offers GSM, 3G, and 4G LTE services, and has become a popular alternative for those seeking a cheaper option.
Lastly, Claro is the largest mobile provider in Puerto Rico, offering both prepaid and postpaid plans for voice, text, and data services.
Do I need to change my phone plan for Puerto Rico?
That depends on a few factors. If you plan on using your phone while in Puerto Rico then you will likely need to make some changes to your plan. Depending on your provider, roaming costs may be incredibly high, so it is best to call and discuss your options with them.
The provider should be able to update your plan to include coverage in Puerto Rico, or recommend a pre-made plan that would suit your needs best while in Puerto Rico. Many providers offer add-ons to existing plans that provide coverage in Puerto Rico, or you may find that your provider offers a plan specifically designed for international use.
If you plan to use your phone sparingly in Puerto Rico, it may be best to stick with your existing plan and buy a prepaid phone or SIM card in the country for local use.
Does roaming need to be on for Verizon travel pass?
Yes, roaming needs to be switched on in order to use Verizon Travel Pass. You can switch on roaming by accessing your settings or by contacting your Verizon customer service. Once roaming is turned on, you can then purchase Travel Pass and start using your device on a network outside of the United States.
Additionally, it is important to note that data roaming will not be available while using Travel Pass and can only be enabled manually or by contacting Verizon customer service.
How do I avoid Verizon travel pass fees?
To avoid Verizon Travel Pass fees when traveling abroad, there are a few steps you can take. First, call Verizon customer service before you leave and make sure your device is GPS enabled and enabled for international use.
You can also turn off or manage data roaming and international data usage. Additionally, consider downloading a global travel app like TravelWise, which will help you manage your roaming data usage and roaming costs.
Utilize local Wi-Fi hotspots to save on data costs. Finally, if you anticipate using your device a lot while traveling, consider switching to a monthly global plan that offers discounted rates for international travel—depending on your plan, you may even get free international roaming.
Does TravelPass include data roaming?
Yes, TravelPass does include data roaming. TravelPass is a feature that allows Verizon Wireless customers to use their existing monthly plan allowances for voice, data, and text while traveling in more than 200 countries.
With TravelPass, customers just pay a daily charge of $10 per line for each day they use their phone on an eligible international network, so they have access to their regular plan’s data allowance while they are abroad.
The speeds offered are typically 2G-3G speeds. Additionally, customers can opt-in to TravelPass Passport Plus if they want even faster speeds, including 4G LTE. This feature is available for an extra daily fee.
Why is my Verizon travel pass not working?
There are several possible reasons why your Verizon Travel Pass may not be working.
First, you must make sure that you are in one of the more than 185 countries that your Verizon Travel Pass is applicable to and that Verizon coverage is available. If not, your Travel Pass will not work.
You can check where your Travel Pass is available and if Verizon service is available by visiting Verizon’s website.
Second, you may need to turn on roaming and International Long Distance (ILD) services on your phone. To do this, simply navigate to the settings on your phone and toggle the switch for Roaming to the “ON” position.
Additionally, you may need to enter the Verizon ILD code for the country you are visiting to enable International Long Distance calls.
Finally, you may need to have the latest version of your device’s software. Updates to your device can often fix software issues that may affect performance. To check for latest updates, simply go to your device’s settings and look for the “about” option.
If you have performed all of these steps and your Verizon Travel Pass is still not functioning, please contact Verizon customer support. They will be able to provide you with more information on troubleshooting and make sure that your issue is resolved.
Is Puerto Rico included in my AT&T plan?
Yes, Puerto Rico is included in your AT&T plan. The coverage in Puerto Rico is generally the same as it is in your regular domestic coverage. You’ll have access to the same nationwide calling, texting and data plans in Puerto Rico as you do in the mainland United States.
Some features that are available in the U. S. may not necessarily be available in Puerto Rico, so be sure to check with AT&T to find out more. However, you will most likely have access to the same voice, messaging and data services that are available in the U. S.
If you plan on using your AT&T service in Puerto Rico, you will still need to use an AT&T SIM card and follow their instructions to activate the service in Puerto Rico.
Are cell phone calls to Puerto Rico free?
No, cell phone calls to Puerto Rico are not free. Depending on the plan you are using, you may be charged for long-distance calls to Puerto Rico. Many U. S. carriers, including Verizon, AT&T and T-Mobile, do charge for calls to Puerto Rico.
However, there may be special plans or packages available that include free international calling to Puerto Rico, so be sure to check with your cell phone provider for details. Additionally, you can use a VoIP service such as Skype to make free calls to Puerto Rico, or you can use a free calling app such as Google Duo or WhatsApp to make free calls.
Does roaming cost extra Verizon?
Yes, Verizon does charge extra when you roam. Roaming charges apply whenever you use your phone to access data, make calls, or send texts to a destination outside of your home network. The cost of roaming varies based on the type of usage and the region you’re using your phone in.
Roaming charges can be quite high, so it’s best to check with Verizon about their current roaming rates before you travel. Some of the phone plans offered by Verizon also include discounted roaming rates.
You can also buy a roaming pass to cover the cost of roaming. For example, the Verizon TravelPass allows you to use your phone in over 185 countries, with a flat daily rate.
It’s probably a good idea to check what international options are available when selecting a phone plan. Be mindful of roaming costs and plan your trips accordingly in order to avoid excessive charges.
Can I use my Verizon phone in US Virgin Islands?
Yes, you can use your Verizon phone in the US Virgin Islands. Verizon offers plans with national coverage, so your phone should be able to connect to local networks in the US Virgin Islands. However, you should check with Verizon prior to leaving to make sure that the features and plans you have are applicable to international travel and that they will work in the US Virgin Islands.
Depending on the phone you have, you may need to purchase a new SIM card or connect to a local network. You may also need to change your roaming settings in order to use your phone in the US Virgin Islands.
In addition, it is important to be aware of potential extra fees that may be associated with using your phone in the US Virgin Islands and the potential for higher usage charges compared to making calls and using data in the US.
