Your FanDuel account may be excluded for a variety of reasons, such as violation of FanDuel’s Terms of Service. This simply means that FanDuel is not allowing you to participate in their contests because you violated their rules.
The violation could be something severe like using a third-party tool or bot to manage your lineup, or it could be something minor, such as submitting the same lineup multiple times in the same contest without playing different entries.
If you believe you have been excluded in error, or have questions around why you’ve been excluded, please contact our FanDuel support team. They can also help you find out more information about the rules and regulations of FanDuel contests, as well as provide guidance on any corrections that may need to be made to your account.
How long does FanDuel suspend accounts for?
FanDuel will suspend accounts for varying lengths of time depending on the severity of the violation. Generally speaking, minor accounts violations such as account inactivity or incomplete account information might result in a suspension for a few days to a few weeks.
However, other violations such as the use of prohibited or unauthorized third-party software platforms, or any form of fraud or deception, may result in an indefinite suspension of up to a year or more.
In cases where FanDuel deems that a violation is particularly severe, they may opt to terminate a user’s account permanently.
How do you reactivate FanDuel account?
Reactivating a FanDuel account is easy to do and can be done any time. To reactivate your account, simply log in to the FanDuel website or app. You can either use an existing account or create a new account if needed.
Once logged in, follow the steps to enter your personal details and payment information. Once your account is updated and reactivated, you can begin playing again. Additionally, if you have any winnings you may be able to access them as well.
If you need assistance during the reactivation process, FanDuel offers customer service representatives available to help 24/7 via phone, email, or chat support.
Does FanDuel lock your account?
Yes, FanDuel will lock your account under certain circumstances. For example, if your account is associated with any fraudulent activity, FanDuel reserves the right to lock your account and withhold any payments associated with the account.
Additionally, if FanDuel believes that any abuse or manipulation of the site or its services is occurring, your account may be locked or suspended. Finally, if your account is inactive for a long period of time, it could be locked as well.
If your account is locked, you will be prompted to submit a ticket to FanDuel Support and will be asked to provide information to verify your identity and explain the situation. Once FanDuel reviews this information, they will determine the best course of action in regards to unlocking your account.
Can FanDuel ban you for winning?
No, FanDuel does not ban players for winning. FanDuel ensures fair play across its platform and has safeguards in place to detect suspicious activity or collusion. FanDuel allows a user to win as long as they are playing legally and adhering to terms of service stricter.
Furthermore, FanDuel allows players to win large amounts at times, such as during certain promotional contests or major tournaments. FanDuel vales its players and strives to provide a fair and secure gaming environment.
How do I get my money back from FanDuel?
If you have made a deposit on FanDuel and are looking to get your money back, you can do so through the Cashier section on the FanDuel website. To obtain a refund on the deposit you made, first log into your account and head to the cashier section.
Once you are in the Cashier section you will need to select the “Withdraw” tab. Here, you will be able to select the deposit you want to refund and then choose the desired payment method. Depending on the payment method, you should receive the refund in your account within 5-7 business days.
When you withdrawing your deposit, FanDuel may require that you verify your identity. This is a security measure FanDuel takes to prevent fraud and make sure that you are the owner of the account. FanDuel will ask you to provide documentation such as copies of photo identification in order to process the withdrawals.
You may also be asked for additional information.
If your withdrawal is taking longer than expected to arrive or if you have any other questions about obtaining your refund, you can contact the FanDuel Support Team for assistance. You can reach the Support Team via Live Chat, telephone or email.
They should be able to assist you with any questions or provide further details on the refund process.
How long does it take for FanDuel to respond?
It depends on the type of inquiry you have. If the inquiry is regarding account issues or technical concerns, then FanDuel will respond within 24-48 hours. If the inquiry is a customer service concern, then you should receive a response within hours.
However, during particularly busy times (such as the start of a new sports season), FanDuel may take up to 72 hours to respond.
In addition, FanDuel may take longer to respond during the holidays, when they have extended customer service hours. In those cases, you should be patient and wait for a response.
Why did FanDuel excluded my account?
FanDuel may have excluded your account for a variety of reasons. It is possible that your entry did not meet the site’s eligibility requirements, or that you provided false or missing information when registering your account.
Additionally, FanDuel may have excluded your account if you have actively tried to cheat, exploit loopholes or manipulate the system in any way. It is also possible that there has been some suspicious activity on your account – FanDuel says it pays particular attention to accounts that have multiple entries in the same contest, or show patterns of suspicious betting or wagering behaviour.
Finally, FanDuel sometimes restricts accounts that are associated with others that have caused disruption. If FanDuel has excluded your account you should contact their customer service team or open a support ticket to find out why.
Can you ban yourself from FanDuel?
Yes, it is possible to ban yourself from playing on FanDuel. This can be done through the Account Settings menu on your FanDuel account. During the process, you will be asked a series of questions that will allow you to self-exclude from FanDuel permanently.
This will prevent you from creating new accounts on FanDuel and playing on the site. Additionally, you may also be able to self-exclude from affiliated sites such as DraftKings.
It is important to note that while the self-exclusion process is permanent, it cannot prevent you from accessing certain other sources or websites that may offer similar services. To ensure that you avoid access to gambling services, you may also want to contact your local gambling health agency or regulatory body for advice on how to restrict access on your devices.
What happens if a game is suspended FanDuel?
If a game is suspended on FanDuel, the contest in question will be considered a “no action” contest and no scores or winnings will be applied. Players will not be given refunds for their entries or any winnings associated with the suspended game but will still keep their remaining entry fees.
FanDuel will still pay out any winnings from other games in the contest as normal. Depending on the situation, certain lineups may be adjusted to reflect the current state of the game. For more details regarding these situations, we suggest you check FanDuel’s official rules or contact their customer service team directly.
Does FanDuel have a customer service number?
Yes, FanDuel does have a customer service number. The number is 877-689-0662, and it’s available Monday through Friday from 9 AM to 10 PM ET and Saturday through Sunday from 10 AM to 7 PM ET. You can call this number to speak to a member of the FanDuel customer service team with any questions or concerns related to your account.
Additionally, FanDuel offers an email support service at support@fanduel. com. For faster, more personalized assistance, consider downloading and utilizing the FanDuel app. There you can reach the FanDuel customer service team and get help in real-time.
How do I contact FanDuel?
FanDuel offers a variety of ways to contact their customer support team. You can reach them via email by submitting an inquiry on their website, by phone, or by sending a message on social media.
Email: To submit an inquiry by email, visit their website at www. fanduel. com, select the ‘Support’ tab, and then click ‘Submit a Request’. Fill out the form and submit your query. Once submitted, a member of the FanDuel customer support team will get back to you as soon as possible.
Phone: To contact FanDuel by phone, you can call (646) 682-6043.
Social Media: You can send a direct message to FanDuel on their Twitter or Facebook pages. They typically respond within 24-48 hours.
Does FanDuel take a percentage of winnings?
Yes, FanDuel does take a percentage of its customers’ winnings. This amount is referred to as the “rake” or the “contest fee” and will vary depending on the type of contest you’re playing in. Generally, FanDuel takes between 10-15% of each contest’s prize pool, with larger contest fees taking a larger percentage.
This fee helps to support FanDuel’s operations and also helps fund prize pools for other players. In addition to the contest fee, FanDuel will also charge a transaction fee when you make a withdrawal, which is typically a flat fee of $0.25.
What happens if you close FanDuel account?
If you decide to close your FanDuel account, the process is simple. All you need to do is contact their Customer Support team via email or phone. Once your account is closed, you will no longer see any of your account data or personal information.
Any funds on the FanDuel account will be returned to the source from which you made the original deposit. This includes any associated winnings or deposits. In addition to this, your account information, membership details and promotional offers will no longer be valid or applicable.
Finally, all tracking of your account activity and rewards will be lost. You should receive a confirmation email once the account closure process is complete. If your account remains inactive for a period of 12 months then it will be permanently deleted from their systems.
How many FanDuel accounts can you have?
You can have as many FanDuel accounts as you’d like. However, it’s important to note that FanDuel will not allow multiple accounts to be linked to one individual. For instance, you can’t register two or more accounts with the same name, address, payment methods, etc.
Doing so could result in account suspension and forfeiture of any rewards or promotional offers. Ultimately, FanDuel’s intent is to provide an enjoyable and equitable experience for all users and to provide a fair environment for all contests.
You can contact the FanDuel customer service team if you have any additional questions on the number of accounts you can create.
Is it illegal to have multiple FanDuel accounts?
No, it is not illegal to have multiple FanDuel accounts. However, it is prohibited by FanDuel and violations of this rule will be subject to immediate account closure and potentially other consequences.
This is to ensure that the playing field remains fair and that no one has an unfair advantage while playing. To further discourage multiple accounts, FanDuel may also restrict or revoke any and all promotional offers.
If you choose to open multiple accounts, you do so at your own risk and may be prohibited from playing on FanDuel in the future. It is important to remember that all players must be 18+ years of age to use FanDuel products.
Can I use someone else’s card for FanDuel?
No, you can not use someone else’s card for FanDuel. FanDuel, as an online fantasy sports platform, require that all users of the platform use their own individual payment methods to fund not only their account, but also any associated transactions.
This means that it is not possible to use someone else’s card, as this could potentially lead to legal issues and/or fraud. For more information, please consult the FanDuel website or contact customer service.
