If you intend to close your Shopify store, you should be aware that there may be some charges associated with the process. Depending on how you set up your Shopify store, you may have paid for a plan (such as Shopify Lite, Basic, or Plus), or a subscription to the platform.
If that is the case, you will need to cancel your subscription before closing your store. When you do so, you will be refunded any remaining balance for the month.
If you’ve purchased any apps or themes for your store, you will not be refunded for those purchases, since you have already received the product. Additionally, if you’ve requested any design work from the Shopify Experts marketplace, you will need to pay for any work already completed prior to closing your store.
You may also be subject to any third-party fees associated with payment processing, such as payment processing fees or Stripe transaction fees. If these charges are set up to be deducted from your account on a recurring basis, you will need to cancel these services in addition to canceling your Shopify subscription.
In summary, you may incur some charges when closing your Shopify store, though you may be refunded your remaining balance depending on how you pay for your store subscription. You will also need to cancel any third-party services associated with payment processing.
Can you delete a Shopify account?
Yes, it is possible to delete a Shopify account. To do this, you will need to log into your Shopify account and go to “Settings” and then “Account”. From there you should be able to find a button labeled either “Delete Account” or “Cancel Account”.
Once you click this button, you will have to confirm the cancellation and your account will be deleted.
Be aware that once you delete your account, all of your store’s data will be lost and you will not be able to get it back. This includes orders, customers, products, payment methods, and any other data associated with your store.
Therefore, it is important to make sure you have backed up all of your store’s data before deleting your Shopify account.
What happens to my domain when I cancel Shopify?
When you cancel your Shopify account, your domain will remain registered to you as you are the proprietor of the domain name. However, Shopify will no longer be able to provide DNS hosting or any website services associated with the domain, so you will need to make arrangements to host the domain name in another location.
To keep your domain active, you’ll need to find another source to manage your DNS settings, hosting, and any other services related to the domain. You’ll need to update the domain’s nameservers to point to the new location and provide additional account information to move the domain.
Once the DNS is pointing to the new location, you can access your site from the new location.
How do I cancel Shopify monthly?
To cancel your Shopify monthly subscription, you’ll need to log into the Shopify admin and navigate to the ‘Billing’ section. There, you will see the option to ‘Cancel plan’ under the subscription details.
Clicking on this will prompt you to confirm the cancellation. Any existing charges for the plan that have not yet been collected will be refunded.
After canceling your Shopify monthly subscription, all existing subscribers will immediately lose access to their account. This includes all store data, products, and customizations. To avoid any data loss, be sure to back up your store before canceling.
You should also consider choosing “suspend” if available in the Billing section. This will pause billing for your subscription and allow you to reactivate it at any time without incurring additional setup fees.
We also recommend reaching out to Shopify Support either prior to or immediately after canceling. They may be able to help guide your decision and provide further assistance.
Can you cancel a yearly Shopify subscription?
Yes, you can cancel a yearly Shopify subscription at any time. However, once you cancel your subscription you will no longer have access to any of the features or products associated with the subscription, and you may still be chargeable for the remainder of the subscription period depending on the terms of your agreement.
Depending on your billing cycle, you may be eligible for a prorated refund for the unused portion of your subscription. Additionally, Shopify does not provide refunds for monthly or annual plans, so if you decide to cancel your annual subscription it is important to keep track of any payments that have been made and any credits or refunds that may have been issued.
Once you have cancelled your subscription, you will no longer be tracked in your Merchant Dashboard, and all stored data associated with your account will be deleted.
How much does Shopify cost after the free trial?
Once your 14-day free trial has expired, Shopify pricing is divided into three plans which all offer different features and capabilities. These plans are the Basic Shopify plan, the Shopify plan and the Advanced Shopify plan.
All plans are billed on a monthly basis.
The Basic Shopify plan is $29 per month, the Shopify plan is $79 per month and the Advanced Shopify plan is $299 per month. Monthly fees also include transaction fees. The Basic Shopify plan adds an additional 2.
0% per transaction, the Shopify plan adds an additional 1.0% per transaction, and the Advanced Shopify plan adds an additional 0.5% per transaction.
Charges for shipping and taxes are also applicable, depending on the plan you select. This can include fees for carrier-calculated rates, real-time carrier quotes, label printing, and dropshipping.
In addition to the monthly fees, there are also online transaction fees. For online transactions, Shopify charges payments by credit card from 2.2% + $0.30 up to 2.9% + $0.30, depending on which Shopify plan you choose.
For example, a Basic Shopify plan will pay 2.2% + $0.30 for online transactions, while an Advanced Shopify plan will pay 2.6% + $0.30.
You also have the option to choose your own payment gateway if it’s supported in Shopify. If you choose to do so, the transaction fee can range from 0.6% to 2.2%, plus an additional $0.30 per transaction.
These prices do not include any additional services or features you may want to add to your Shopify store. Examples of these extra services are additional fonts, apps, extra staff accounts, credit card readers and other third-party services.
Overall, you can expect to pay anywhere from $29 to over $300 per month for your Shopify store, depending on which plan you choose and which services you need. Additionally, you can expect to pay an additional fee for online and offline transactions.
How do I remove my credit card from Shopify?
Removing a credit card from Shopify is easy and can be done in a few simple steps.
First, you will need to be logged in to your Shopify account on a computer or the Shopify mobile app.
Next, click the “Settings” option located at the bottom left of the page.
Once you click the Settings option, you should be brought to the Store Settings page. On this page, you will need to select “Payment Providers” from the options located on the left-hand side of the page.
This will bring you to the Payment Providers page where you can view, remove, or add payment providers. You will find an “X” icon beside the credit card you wish to remove.
Click the “X” icon and a prompt will appear on the screen, asking you to confirm that you want to delete the card. Once you confirm, the credit card will be removed from your Shopify account.
You’re done! Removing a credit card from Shopify is that easy.
Can I cancel Shopify at any time?
Yes, you can cancel your Shopify account at any time. Before you cancel, it is important to consider the time and resources you have already invested in setting up your Shopify store and any orders and customers you may have gained.
Once you cancel your account, you will no longer be able to access or use any of the Shopify features or services.
If you decide to cancel your Shopify account, make sure to back up any data or information you need to keep. Shopify will delete any information associated with your store after you cancel. You will no longer have access to your customer records, sales reports, product information, store settings, and any other information stored in your account, so it is important to save or export all of your data you need for record keeping.
To cancel, you need to first log into your account. Navigate to the Settings menu and select the Account tab. Scroll to the bottom and click the ‘Cancel my account’ link. This will open a window where you can select the reason for cancelling, confirm the cancellation, and leave any additional comments.
Once you have confirmed to cancel your Shopify account, your store and all related data will be deleted within the next 24 hours with no way of recovering. If you need help or have questions about cancellation, you can contact Shopify support for assistance.
Does deactivating Shopify stop billing?
Yes, deactivating Shopify will stop billing. When you deactivate your Shopify account, your subscription is automatically cancelled. You will not be charged for the next billing period, and any future billing events are cancelled.
Additionally, when your Shopify account is deactivated, any pending payments will be voided and all your payment processing services will be terminated. Your subscription will then be placed in a suspended state, which means that all your data will remain intact, but you will no longer be able to access any of your Shopify services.
If you’d like to reopen your account, you can reactivate it at any time, but all your data will remain secure.
What is the monthly fee for Shopify?
The monthly fee for Shopify will depend on which subscription plan you choose. Shopify offers three subscription plans that vary based on the features and support you need for your store.
The first plan, Shopify Lite, is the most basic plan and does not include an online store. It includes a Buy Button that can be added to an existing website and some integrated payment processing. Shopify Lite is $9/month.
The second plan is the basic Shopify plan, which includes an online store and payment processing. This plan includes features such as a secure checkout, unlimited products, unlimited staff accounts, and 24/7 customer support.
The basic Shopify plan is $29/month.
Finally, the advanced Shopify plan is $299/month and includes all of the features of the basic plan, as well as advanced features such as fraud analysis, customer profiles, and third-party calculated shipping.
Payment processing fees are also additional and vary based on your chosen plan and the country you are selling to. You can find more details on payment processing fees on the Shopify website.
Can I put my Shopify store on hold?
Yes, you can put your Shopify store on hold. Shopify’s code-free platform allows you to adjust your store’s settings with ease. Depending on your situation and needs, there are several methods of putting your Shopify store on hold while maintaining the integrity of your business.
The first option is to simply pause your store’s activity by deactivating sales channels and selecting the “closed” option under your store’s settings. This will prevent customers from seeing your store or making any purchases.
You can also customize the messages displayed to customers, informing visitors that the store is temporarily closed.
Another option is to switch to Shopify’s Vacation Mode feature. This mode allows you to work on important updates to your store without losing the sales momentum. All customers will view the same “Store is currently on vacation” message and you can control when orders will resume.
This mode also saves your store preferences and settings and ensures that customers will be able to make purchases once you adjust the settings to “on”.
Finally, you can also opt to temporarily suspend all activity related to your Shopify store. This will temporarily disable the checkout process as well as cancel any orders that have already been placed.
To activate suspension mode, select “suspend” while in the settings tab.
Overall, Shopify provides multiple ways to put your store on hold while retaining the connection you have with customers. To make sure your store’s integrity remains intact, choose the option that best fits the needs of your business.
Do you have to pay to sell on Shopify?
Yes, you do have to pay to sell on Shopify. Depending on the plan you choose, there are different pricing options. Shopify offers three plans: Basic Shopify, Shopify, and Advanced Shopify.
The Basic Shopify plan costs $29 per month, and gives you everything you need to set up an online store and start selling. You’ll have access to features such as payment processing, inventory management, shipping, and discount codes.
Shopify costs $79 per month, and gives you access to additional features like credit card rates, custom reporting, professional reports, and advanced report builders.
The Advanced Shopify plan costs $299 per month, and provides you with the highest level of features and customization. This plan gives you access to features such as gift cards, abandoned cart recovery, real-time carrier shipping, and advanced report building.
In addition to the subscription plan fees, you’ll also need to consider additional fees for things like payment processing (2.9% + 30 cents per online transaction) and merchant account setup. There are also optional add-ons for things like a professional website design and advanced reports.
Overall, you will need to pay to sell on Shopify, but the different plans offer plenty of choice to suit your needs and budget.
How do I cancel an online order?
Canceling orders online depends on the store and the item purchased. In some cases, you may be able to cancel a purchase before it is shipped out by contacting the store directly and requesting to cancel the order.
Generally, you can cancel an online order as long as it has not yet been shipped out. For example, Amazon has a “Cancel Items or Orders” link that you can access from Your Orders page. This link lets you view items that can be canceled, and you can click the “Cancel Checked Items” button to cancel those selected items.
If the order has already been shipped, you may be able to return the item instead of cancelling it. Many stores offer free returns or a money-back guarantee, so you may be able to return it even if it has already shipped out.
If the order is already on its way and you cannot cancel it or return it, you may have to wait until the item is delivered to you and then contact the store to see if they can refund you.
In conclusion, how to cancel an online order depends on the store, the item purchased, and the status of the order. If the order has not yet been processed, you may be able to cancel it directly on the store’s website.
If the item has shipped out, you may be able to return it for a refund, alternatively.
How do I delete abandoned checkouts on Shopify?
If you have a Shopify store and have abandoned checkouts, you can manually delete them if they are left inactive. To delete abandoned checkouts, go to the Orders page in your Shopify admin. From there, click on the Abandoned checkouts tab located next to the Open orders tab.
From here, you will be able to see all the abandoned checkouts and delete them. To delete a checkout, simply click on the checkbox located next to the item or items you want to delete and then click the Delete checkout button at the bottom of the page.
Make sure to confirm the action in the pop-up window before you delete the checkout. After deleting the checkouts, you can then use the filtering options found in the Abandoned checkouts tab to further customize your search.
Can you archive products on Shopify?
Yes, you can archive products on Shopify. Archiving products is useful if you no longer want the product to be visible in your store. Archiving a product that is currently in the shopping cart or on the checkout page can cause complications, so it is recommended that you avoid archiving an active product.
To archive a product, log into your Shopify store and navigate to the product you want to archive. You can then click the three-dot icon next to the product name and select ‘Archive Product. ‘ A confirmation message will appear, and you can select ‘Archive’ to confirm.
It is also possible to archive products in bulk if you want to archive multiple products at once. To do this, log into your Shopify store and navigate to the Products tab. Select the products you want to archive and click ‘More Actions’, then click ‘Archive Products.
‘ A confirmation message will appear and you can click ‘Confirm’ to archive the products.
Archived products are still accessible from the archived product tab, and you can unarchive them at any time by clicking the three-dot icon next to the product name and selecting ‘Unarchive Product.’
