It is possible to get your suspended Depop account back, depending on why it was suspended in the first place. If your account was suspended for violating Depop’s Community Guidelines, you can submit an appeal to Depop Customer Support and explain why your account should be reinstated.
Depop’s Customer Support team will review your appeal and decide whether or not to reinstate your account.
If your account was suspended for security reasons, you’ll need to submit the requested documents through Depop’s Verification Center and provide your personal information for review. Once your identity has been verified, you will be given a code that you can use to reactivate your suspended account.
In any case, if you’re having trouble getting your suspended account back, you should contact the Depop Support team directly. They’ll be able to provide you with more specific guidance and advice.
How long is Depop suspended?
Depop suspensions can vary greatly in length, depending on the type of violation that was committed. A user who violates Depop’s terms of service may be suspended for a certain period of time or permanently.
Additionally, users who are suspected of using fake or stolen payment information or engaging in fraudulent behavior may be permanently banned from using the platform. If a user is suspended, they will receive an email notification informing them of the suspension and the duration.
The length of the suspension can last anywhere from a few hours to several days, or even longer if the violation is serious.
How do I unblock my Depop account?
If your Depop account has been blocked, you’ll need to contact the Depop team in order to rectify the issue. There are a few ways to contact them:
1. Send a Direct Message: You can send a direct message to the Depop Support Team via the Depop app for a fast response.
2. Fill in the Online Form: You can also fill in an online form on the Depop website with your details, the reason your account may have been blocked and any further information which may be useful.
3. Send an Email: You can use the [email protected] for email support.
4. Call or Post: Alternatively, you can call the Depop Customer Support team on +44 20 3582 0247 or write to the team at: Depop HQ, 2 Kings Norton Business Centre, 32a Birmingham Road, Kings Norton, Birmingham, B30 3ES.
Once you have contacted Depop, they may require you to provide proof of identification and may ask further questions in order to verify your identity. Once these steps have been completed, they should be able to unblock your account.
How long does it take for Depop to answer?
It typically takes Depop up to 48 hours to answer customer inquiries. Depending on the kind of inquiry, the team may need longer than 48 hours to respond. If a customer has an urgent issue, the customer service team encourages them to reach out by emailing help@depop.
com and providing as much detail as possible. This will help the team prioritize their requests so that they can get back to customers as soon as possible. Additionally, customers can go to Depop’s Help Center at https://help. depop.
com/ where they can search for answers to their questions in the FAQs, or submit a ticket to have their issue addressed as soon as possible.
Can you have more than one Depop account?
Yes, you can have more than one Depop account. However, if you create more than one account, all additional accounts must have different payment details and you must use a different email address for each account.
All Depop accounts are also subject to the rules of the Terms & Conditions, so you must not use multiple accounts to break any laws, regulations or policies. It’s important to remember that Depop may suspend or close any account which they believe has been set up fraudulently, or any account which has been found to be misused.
How do I contact Depop support?
Depop has two main points of contact for support. The first is the Help Center, which provides detailed instructions and answers to common questions. You can access the Help Center on their website (https://support. depop.
com/). To get in touch with a Depop support representative directly, start a live chat with them through the Help Center page or email them at support@depop. com. Additionally, the @DepopHelp Twitter account is available for customers to get answers to their questions quickly.
How do I report a seller on Depop?
If you want to report a seller on Depop, you can do so using the following steps:
1. Go to the profile of the seller you want to report.
2. Click on the three-dot icon in the top right-hand corner of the seller’s profile.
3. A menu will appear with an option to ‘Report user’. Click on this option.
4. Complete the form, specifying the issue you want to report and giving as much detail as possible.
5. Depop will review your report and take any necessary action. They may require further information from you in order to complete their investigation. If a resolution cannot be reached between all parties, the case may be escalated for legal action.
Can you sell fake items on Depop?
No, you cannot sell fake items on Depop. Depop’s “Terms of Use” state that you can only offer items that are “genuine” and “accurately described”, meaning that items on Depop must be authentic. Additionally, “counterfeit or unauthorized” items (which includes fake items) are expressly prohibited.
Selling fake items on Depop may result in a range of consequences, including but not limited to, the blocking of a Depop account, removal of listings and even legal action taken against a Depop user.
Therefore, it is recommended not to attempt to sell fake items on Depop.
Does Depop check authenticity?
Yes, Depop does check authenticity of the items listed on its platform. They partner with a few third-party authentication companies to ensure the authenticity of products from some of their top sellers.
However, it is important to keep in mind that Depop does not check the authenticity of all items, so it is still important for buyers to do their own research before purchasing a product. In addition to that, Depop does provide resources to its users to help them authenticate items.
They also provide a “verified seller” program for some sellers, which designates that every item from that seller has been authenticated by them.
Overall, Depop does strive to provide a safe marketplace for buyers but it is still important to do your research before purchasing an item.
What is seller restriction on Depop?
Seller restriction on Depop is a set of rules and regulations that you must abide by when using the online marketplace platform. These rules may vary depending on your country of residence, but generally, they include not selling counterfeit or illegal items, ensuring all items are labeled accurately and not misleading customers, not engaging in spammy or deceptive practices, and being transparent about the products being sold.
Additionally, all descriptions and photos of the items should be accurate and not misleading. You should also follow any necessary safety precautions to ensure product safety and the safety of customers.
Finally, Depop states that all sellers should foster an inclusive and respectful environment and not promote discrimination of any kind.
How do sellers not get scammed on Depop?
Sellers on Depop should take precautions to protect their income and avoid being scammed. The first step is to read the community guidelines thoroughly and follow the rules. Make sure to only accept payments through trusted payment services such as PayPal or Apple Pay, as payment services offer a certain level of buyer and seller protection.
Be aware of scams and take the time to check the identity of buyers before engaging in any transactions. Request tracking information for any orders you make and don’t forget to check that the order has been shipped before you send it out.
In addition, be careful about revealing personal data, such as your banking information. If a buyer claims they are having difficulties making payments, let them know to contact you through the Depop messaging system – never give out any personal information to a stranger.
When responding to messages, check to make sure it’s really from the buyer and not a scammer. Stay vigilant, and if you suspect that something is off, don’t take any risks. Report suspicious activity and contact Depop’s support team.
Are Depop suspensions permanent?
No, Depop suspensions are not permanent. Depending on the issue, suspensions can last from one day to permanent, depending on the severity of the issue and the decision of the Depop team. Suspensions occur when someone violates Depop’s User Agreement, Community Guidelines, or any other rule.
The Depop team may investigate the circumstances that led to the user’s violation and may contact the user in order to resolve the situation. If the user is found to have acted unlawfully or held an account with a suspicious or false identity, or if the user violates any of the rules, that user may be permanently suspended.
However, if the user cooperates and follows the guidance provided, the suspension may be lifted and the account may be reinstated.
Why can’t I log into Depop?
It’s likely that you’re unable to log into your Depop account for one of several reasons. First, make sure that you’re using the correct login information—you may have forgotten your password or your username.
If this doesn’t work, it’s possible that your account was suspended or deactivated by Depop. Additionally, you may be experiencing a temporary issue with the site due to an outage or heavy traffic.
If you are sure that you are inputting the correct login information and that your account has not been suspended by Depop, then you should start by checking the status of Depop’s service to make sure that the site is operating properly.
You can do this on their website or through an online status checker like DownDetector. If the service is running normally, then you should try clearing your browser’s cache and cookies. It’s also possible that a bug or an issue with your device is preventing you from logging in—try using a different device, such as a computer, to access your account.
If you’re still unable to log into your account despite all of these steps, then you should contact Depop’s customer service for further help. They should be able to verify your account and help you regain access to it.
Can you use Depop without a phone number?
Yes, you can use Depop without a phone number. Depop allows users to sign up and create an account using their email address. This means that you will not be asked to provide a phone number when you register, which makes the process much easier and more convenient.
Once your account is created, you can start browsing and buying items with ease. It’s important to note that you do have the option to add a phone number at any time, allowing you to benefit from features such as two-factor authentication for added security.
However, you can still use Depop without it.
What happens if you are caught underage on PayPal?
If you are caught using PayPal while underage, the consequences will depend on a few factors, such as whether or not you were aware that you were underage, and how often you had been transacting via PayPal without the appropriate age restrictions in place.
For example, if the underage user only opened the account in an attempt to engage in a one-time transaction, PayPal may decide to simply close the transaction and terminate the account. However, if the user continues to use the account for a sustained period of time, PayPal may decide to pursue more serious consequences.
This could include blocking the user from using PayPal in the future and even reporting the infraction to debt collectors, which in turn could adversely affect the user’s credit score.
It is important to note that unless PayPal suffers a financial loss from the underage user’s actions, they may not pursue any further action. That said, PayPal reserves the right to take a variety of actions depending on how the user has used the service while underage.
Should I give Depop my SSN?
No, you should not give your Social Security Number (SSN) to Depop. This information is very sensitive and potentially dangerous if it falls into the wrong hands, and there is no legitimate reason that Depop would need your SSN.
The only time you should provide your SSN is if it is specifically requested by a company or government agency that is legally authorized to receive it, and Depop does not fall into this category. Furthermore, giving out your SSN can put you at a greater risk for identity theft and fraud.
If you think Depop is asking for this information inappropriately, you should absolutely not provide it and instead contact their customer service team to inquire further.
How long does it take to verify identity on Depop?
The time it takes to verify identity on Depop typically varies based on the information provided and the method of verification. Depending on the method of verification chosen, it may take up to 5-7 business days to receive a response.
Generally, those who submit their identity documents via photo, scan, or PDF verification will receive a response within 24 hours. For those who choose manual identity verification, it may take up to 5-7 business days as the documents are verified by a member of the Depop team.
It’s important to note that once your identity has been verified, any items you list may be subject to additional checks, which may further delay the publishing process.
Is Depop safe to give SSN?
No, it is not safe to give your Social Security Number (SSN) to Depop. Privacy is a priority for Depop, however, the company does not store or view SSNs. Additionally, SSNs are not required to sign up or use the app.
While Depop uses secure payment gateways, they may ask for other identifying information like a cardholder’s name, billing address, and email address. If Depop requires more information than they would require if you used a credit or debit card directly, it may be a red flag that the site isn’t secure.
It’s best to use caution when giving out personal information over the Internet. Additionally, it’s important to note that you should never give out your SSN to anyone you don’t trust or feel comfortable with.
